Your experience matters At Ascension Saint Thomas Rehabilitation Hospital we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across…
Skills: Patient admissions, Insurance verification, Data entry, Medical terminology, Customer service
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Full-time
high school
Health insurance, Dental insurance, Vision insurance, 401k, Paid time off, Employee assistance program
Posted 10d ago
~40 hrs/week
Responsibilities
The Patient Access Representative manages the patient admission process, including insurance verification, demographic data collection, and coordination with clinical liaisons. They are responsible for maintaining accurate patient files, processing referrals, and ensuring patients understand their insurance benefits.
Requirements
Candidates must have a high school diploma, with some college preferred. A minimum of 2 years of experience in admitting or medical insurance is required, along with proficiency in insurance regulations and EMR systems.
Full job description
Your experience matters
At Ascension Saint Thomas Rehabilitation Hospital we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off
Employee Assistance Program – mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
And much more...
Job Summary: This position will work under the direction of the Director of Business Development and Admissions Coordinator and be responsible for patient admissions, insurance verification and other insurance verification duties as directed. This individual will be responsible for obtaining the necessary demographic information of the patient which may require interviewing patients or their representatives. This position is also responsible for preparing/processing admitting forms and keeps abreast of all new insurance updates and regulations.
Essential Functions: Processes referrals and coordinates admissions of all hospital patients in an efficient, responsive manner.
Coordinates the flow of information through the admissions process and forwards to appropriate departments for the successful completion of admission.
Collect and record all information necessary for admitting patients.
Immediately notifies appropriate rehab liaison to perform a clinical evaluation.
Completes Insurance Verification Form with benefit and billing information.
Pre- Admit all patients into appropriate EMR/Billing system – obtain correct general information.
Contact patient’s insurance to confirm and determine amount of coverage and benefits, deductible due, length of stay and if pre-certification is required.
Obtain Pre-certification for inpatient rehabilitation stay and document necessary information for case management to follow up once patient admits.
Answers telephone promptly and courteously, providing information and completing all referral/intake forms as appropriate for each call.
Notifies appropriate departments of patient’s anticipated admission date/time.
Inputs new referrals into EMR for clinical liaison to complete Pre-admission screen
Informs the patient of their verified insurance benefits and refers them to the appropriate finance department for further billing questions.
Creates working patient files to track progress of patient’s admission
Maintains confidentiality of patient medical records information in accordance with hospital’s defined policies and procedures.
Completes admitting paperwork, obtaining appropriate signatures, reviews information with the patient and family, obtain patient identification and insurance cards for copy.
Coordinates denial information with liaisons for follow-up communication to referral sources, families and physicians.
Backup for liaison communication and referral tracking
Must be cooperative and have the desire to be a team player.
Must recognize and observe confidentiality principles.
Consistently demonstrates the ability to organize tasks in order of priority.
Consistently performs job duties in an independent manner with minimal direct supervision required.
Performs other duties as requested by authorized personnel or as necessary for effective operation of the facility, including emergency situations.
Follow the step by step procedure outlined by Admissions Coordinator when receiving referrals.
Processes referrals and coordinates admissions of all patients in an efficient, responsive manner.
Maintains up-to-date statistical data in computer information system within established time frames.
Ensures completion of all referral documentation and maintains filing systems.
Maintains, posts, and distributes an accurate census and referral information to administration hospital staff on a daily basis.
Maintains systems and processes for timely data-entry of pre-admit, admission, and registration of information for inpatients and outpatient.
Compiles and distributes weekly admissions/discharges list. Monitors pending list daily.
Recognizes problems and assumes responsibility for helping to solve them when they occur.
Seeks supervisory help appropriate in problem solving and assists in implementing solutions.
Ensures patients have a good understanding of their insurance benefits and answers questions as needed.
Education :High School Diploma required. Some college preferred. Qualifications: Minimum of 2 years’ experience in Admitting and/or medical insurance preferred
Experience in handling patient admissions preferred.
Knowledge of insurance and their benefits and admitting forms.
Proficiency in recording admission reservations
EEOC Statement:
Ascension Saint Thomas Rehabilitation Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.
Related keywords
Patient AccessAdmissionsInsurance VerificationEMRBillingReferralsHealthcareMedical RecordsPre-certificationData EntryRehabilitation HospitalPatient RegistrationClinical LiaisonHIPAAAdministrative Support
About Highpoint Health with Ascension Saint Thomas
Highpoint Health with Ascension Saint Thomas is an acute care hospital system located in Middle Tennessee.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Headquarters
Gallatin, Tennessee
LinkedIn followers
1,866
Highpoint Health with Ascension Saint Thomas is a system of hospitals located across Middle Tennessee with a vision of transforming healthcare by improving health outcomes, enhancing the patient experience, and improving access and convenience. Visit one of our critical access hospitals in your community offering an extensive range of in-patient, outpatient and emergency services for adults and children.
Highpoint Health – Sumner
555 Hartsville Pike
Gallatin, TN 37066
Highpoint Health – Riverview
158 Hospital Dr.
Carthage, TN 37030
Highpoint Health – Trousdale
500 Church Street
Hartsville, TN 37074
Offices: 555 Hartsville Pike, Gallatin, Tennessee 37066-8207, US · 225 Big Station Camp Blvd, Gallatin, TN 37066, US · 158 Hospital Dr, Carthage, Tennessee 37030, US · 500 Church St, Hartsville, Tennessee 37074, US
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Companies currently hiring include Vanderbilt University Medical Center, Interdisciplinary Materials Science at Vanderbilt University, Ascension, Metropolitan Action Commission, Tennessee Oncology, among others. Browse the listings above to see every active employer.
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