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Full-time
bachelor degree
Medical, Dental, Tuition Remission
Posted 45d ago
~40 hrs/week
Responsibilities
The coordinator serves as a liaison between patients and corporations to schedule and organize executive physicals within the health system. Responsibilities include managing itineraries, documenting patient interactions, and collaborating with leadership to improve operational efficiency.
Requirements
Candidates must possess a Bachelor's degree in a relevant field and a minimum of two years of relevant experience. Strong communication skills, attention to detail, and the ability to handle stressful situations professionally are required.
Full job description
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The Executive Medicine Department has an exciting opportunity for a full-time Executive Physicals Coordinator to work in Miami.
CORE JOB SUMMARY
The Executive Physicals Coordinator serves as a liaison for patients and corporations by providing assistance in coordinating executive physicals to meet the healthcare needs of patients and corporation employees seeking medical care within the University of Miami Health System.
CORE JOB FUNCTIONS
Communicates with existing patients and potential patients regarding our programs and services.
Coordinates executive physicals for the department by working with patients to schedule appointments.
Coordinates international patient executive physicals for the department by working with the International Department to schedule appointments.
Handles executive physical inquiries received through e-mail by providing information requested.
Coordinates appointment scheduling within our department and outside our department as needed.
Documents all patient interactions in department log to ensure continuity of care.
Creates itineraries for patient visits and checklists.
Coordinates with executives time of arrival, appointment location, and appointment instructions.
Works cooperatively with colleagues and other departments including leadership to solve problems and enhance the smooth and efficient flow of the practice while displaying a positive attitude.
Assists with patient grievance escalations, billing escalations and urgent specialty appointment escalations.
Assists the Executive Physicals Manager in the development of workflows for executive physicals and continuously assesses ways to improve efficiency.
Assists the Executive Physicals Manager with creating and updating standard operating procedures for executive physicals.
Responsible for regular communication of the department's role to appropriate internal and external parties.
Troubleshoots time sensitive issues and must work well under pressure independently and/or in a collaborative environment expeditiously.
Blocks provider schedules as needed to ensure efficient clinical workflow.
Runs reports to track program statistics and provides updates to leadership as requested.
Assists the Executive Physicals Manager with conducting market research to make recommendations to leadership on ways to improve program.
Provides coverage for other Executive Physicals Coordinators as needed.
Communicates confidential information ensuring compliance with all regulatory guidelines (i.e., HIPAA) and University policies as appropriate.
Adapts to changing work demands and environment. Anticipates potential problems and assists leadership in the development of contingency plans.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Must be willing to travel/float between sites.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
Bachelor’s Degree in relevant field
Experience:
Minimum 2 years of relevant experience
Knowledge, Skills and Attitudes:
Ability to communicate effectively in both oral and written form.
Ability to handle difficult and stressful situations with professional composure.
Ability to maintain effective interpersonal relationships.
Ability to understand and follow instructions.
Excellent customer service skills.
High level of attention to detail and organizational skills.
High level of time management skills.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff
Related keywords
Executive MedicinePatient CareHealthcare AdministrationHIPAAStandard Operating ProceduresClinical WorkflowMarket ResearchPatient GrievanceMedical SchedulingUHealthUniversity of Miami Health System
Delivering leading-edge patient care by the region’s best doctors, powered by groundbreaking research at The U.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Miami, Florida
LinkedIn followers
40,136
UHealth – University of Miami Health System delivers leading-edge patient care by top-ranked physicians who treat some of the most complex cases. Powered by the Miller School of Medicine’s ground-breaking research and medical education, UHealth is the region’s only academic-based health care system. With a comprehensive network of nearly 40 outpatient facilities, its flagship hospital in the heart of Miami’s Health District, and more than 2,700 physicians and healthcare providers across South Florida, UHealth is a vital component of the community that is leading the next generation of health care. UHealth is home to Bascom Palmer Eye Institute, the No. 1 ranked eye hospital in the nation by U.S. News & World Report, Sylvester Comprehensive Cancer Center, the region’s only NCI-designated cancer center, and Desai Sethi Urology Institute, dedicated to urologic research and discovery, and a neurology and neurosurgery program ranked in the top 25 in the nation. These programs along with 100 other specialties make UHealth a trusted destination for compassionate, research-based care. UHealth is dedicated to continually developing an inclusive and rewarding culture for our talent - including hiring pledges with Military.com, AARP and a growing list of partners. UHealth has been honored on Becker's Healthcare 150 Top Places to Work List, emphasizing our commitment to the well-being and growth of our incredible faculty and staff. We also received the 2024 Platinum Bell Seal Certification by Mental Health America (MHA). The University of Miami was recognized by Forbes as one of the Best Employers for Women in 2023 and 2022. You can learn more about opportunities at UHealth at careers.miami.edu.
Offices: 1400 NW 12th Ave, Miami, Florida 33136, US · 5555 Ponce De Leon Boulevard, Coral Gables, FL 33146, US · 8932 SW 97th Ave, Miami, Florida 33176, US · 8100 SW 10 ST Plantation, Plantation, FL 33324, US · 1150 NW 14th St, Miami, FL 33136, US
How many Administrative jobs are open in Miami, FL right now?
There are currently 1,900 open administrative positions in Miami, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Miami, FL?
Companies currently hiring include University of Miami Health System, Jackson Memorial Hospital, Baptist Health, Miami Children's Health System, Signal Tru Brand, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Miami, FL?
Yes — 274 of the 1900 open administrative positions offer remote or hybrid work (90 remote, 184 hybrid).
How do I apply for Administrative jobs in Miami, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.