DO WHAT YOU LOVE! Unique Vacations, Inc. -- an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts -- is seeking a forward-thinking Group Travel Coordinator to join its remarkable Miami-base…
Skills: Customer service, Sales, Microsoft Excel, Microsoft Word, Group bookings
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OKO GROUP LLC
Office Concierge
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Morgan & Morgan, P.A.
Seeking Paralegal New Grads!
Miami, Florida, United States · On-site
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Description SENIOR IMMIGRATION PARALEGAL Are you looking to increase your personal and professional development in an educational and exciting environment? Have you joined the legal field to assist immigrants in need? Co…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Health insurance, Dental insurance, Vision insurance, Long-term disability insurance, Life insurance, Sick days
Posted 23d ago
~40 hrs/week
Responsibilities
The Group Travel Coordinator manages incoming group booking inquiries, presents package options, and closes sales while maintaining professional relationships with clients and travel partners. They are responsible for issuing contracts, updating the group database, and supporting the outside sales team to achieve established goals.
Requirements
Candidates must have at least 3 years of related experience and proficiency in Microsoft Excel and Word. Strong verbal and written communication skills are required, along with the ability to work in a team-based, on-site call center environment.
Full job description
DO WHAT YOU LOVE!
Unique Vacations, Inc. -- an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts -- is seeking a forward-thinking Group Travel Coordinator to join its remarkable Miami-based, in-house team.
WHO ARE WE?
Unique Vacations, Inc. is an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts. We provide exclusive, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which guests have come to adore for 40 years and counting for Sandals & Beaches Resorts.
We are ever-dedicated to our customers, vendors, and our most precious commodity -- our TEAM! At Unique Vacations, Inc. we know our company is most powerful when everyone can make their mark.When you do what you love, you will be empowered to create the future that you want!
APPLY, CREATE, IMPACT:
If you’re ready to make an impact on one of the world’s most renowned hospitality brands, we invite you to apply for the Group Travel Coordinator via our career portal: http://www.uvcareers.com/
JOB DESCRIPTION:
The Group Travel Coordinator is responsible for assisting with incoming calls inquiring about group related bookings and requests with the ability to present package options and close the sale. The incumbent must have the ability to use their product knowledge to anticipate bookings needs, improve client engagement, articulate product knowledge and upsell. It is essential that The Group Travel Coordinator must demonstrate an upbeat and friendly disposition, have excellent customer service skills, build professional relationship with all clients including travel partners with the ability to manage financial contracts and achieve established goals.
JOB ROLES AND RESPONSIBILITIES:
Provide group quotes to consumers, travel agents, tour operators and incentive houses/3rd parties within set response time frame
Must be proficient in Microsoft Excel (Knowledge of basic formulas)
Perform all the duties large volumes of incoming groups, individual reservations and special products requests and are assigned additional skills requiring at least intermediate product knowledge
Supports travel partner and guest calls regarding groups
Assist clients with questions about resort, amenities, group menus, functions space, etc.
Follow up on group quotes with 48 hours of proposal being sent to customers
Issue group contracts within 24 hours of receiving request for contract
Contact clients the next business day to ensure contract was received and is correct
21-day follow-up on any pending quotes or contracts
Effectively supports outside sales team with all inquiries and leads
Update group database as needed
Understand the overall market for each hotel, competitor’s strengths and weaknesses, economic trends, etc.
Represents company at industry events and tradeshows
Provides information and internal assistance to other departments
Ensures highest rate of return business through exceptional customer service
Stay current with property knowledge and changes and visit all resorts at least once a year.
Special projects at request of management
Employee may be required to work a weekend show – if certain criteria are met, additional compensation may be given. The Company reserves the right to modify this requirement at any time.
Performs other duties as required.
COMPETENCE REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications include:
Strong verbal, written and listening skills
Strong follow-up skills
Good listening skills
Proficient in Word and Excel applications
Ability to successfully qualify inquiries
Must be able to work in a team environment
Strong computer skills
Able and Willing to travel
Successful candidates must be able to work in a call-center environment (open cubicles in close proximity to others) Please note: this is not a remote position.
EXPERIENCE:
Outlined below are the academic qualifications and length and type of experience deemed necessary by Unique Vacations Inc. in order to perform the role of Group Travel Coordinator competently.
Education: College degree preferred
Experience: Minimum of 3 years of related experience
BENEFITS:
We offer a full benefits package including:
Health
Dental
Vision
LTD
Life Insurance
Sick days
Vacation days
10 Holidays
Tuition reimbursement
Parental leave
401K package with a generous company match
Additional perk: After 6 months of continuous employment, you may visit one of the Resorts we represent at a minimal cost.
Once you visit one of the properties, you will not only experience the best of what the brand has to offer but you will get to see first-hand what makes us so passionate and most of all so “Unique”.
ABOUT UNIQUE VACATIONS:
Unique Vacations Inc. is an affiliate of the worldwide representative of Sandals and Beaches Resorts – exclusively providing, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which the guests have come to adore for 40 years and counting for Sandals and Beaches Resorts.
Designed for couples in love, Sandals Resorts boasts 19 Luxury Included resorts located on the Caribbean’s best beaches in Jamaica, Bahamas, Barbados, Antigua, Curaçao, St. Lucia and Grenada. The family-friend resorts for everyone, Beaches Resorts offers three magnificent locations in Jamaica and Turks & Caicos.
We are headquartered in sunny South Florida – a hop, skip and a jump from the glorious Caribbean islands.
Unique Vacations Inc. is an affiliate of the worldwide representative of Sandals and Beaches Resorts.
Industry
Advertising Services
Company size
201-500 employees
Founded
1981
Headquarters
Miami, Florida
LinkedIn followers
6,023
Unique Vacations Inc. is an affiliate of the worldwide representative of Sandals and Beaches Resorts. We take pride in providing sales, marketing, public relations, advertising and creative services to Sandals and Beaches Resorts to showcase the Luxury Included experience, which the guests have come to adore.
Designed for couples in love, Sandals Resorts boasts 15 Luxury Included resorts located on the Caribbean’s best beaches in Jamaica, Bahamas, Antigua and more. Beaches Resorts was born in 1997 from couples wanting to share these experiences with their families. Now, Beaches has three magnificent resorts in Jamaica and Turks & Caicos, and has been voted the World’s Leading Family All-Inclusive Resort for 23 years in a row!
Unique Vacations Inc. works to efficiently present and cultivate each distinct brand among consumers, trade partners, media and industry professionals alike. We are committed to our retail travel partners’ success, delivering the most inclusive agent education and reward and recognition programs in the industry.
We are located in sunny South Florida, the hub of Caribbean travel. Just like the sun, honesty, inspiration, honor and bright optimism are core values we revolve around. Unique Vacations Inc. has effectively advanced the portfolio of Sandals and its collection of resorts as the World's Leading All-Inclusive Company for nearly 40 years.
Offices: 5505 Waterford District Drive, Suite 300, Miami, Florida 33126, US
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