Department: Member Contact Center Reports To: MCC Assistant Manager Classification: Non-Exempt About Rogue Credit Union: Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rog…
Skills: Active Listening, Customer Service, Communication Skills, Technical Troubleshooting, Multi-tasking
Health Records Clerk Full-Time | Hourly La Clinica Center for Learning and Innovation We’re committed to compassionate care for all. Our patients. Our employees. You. At La Clinica, we love our patients and enthusi…
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Department: Asset Protection Reports To: Assistant Asset Protection Manager Grade: 11 Classification: Exempt Supervises Direct: 0 Supervises Indirect: 0 WORK FROM HOME POSITION LEVEL: Full Time – Team members may w…
Description Location: Medford, OR (On-site) (Supporting all of Jackson County) About Premier Community Supports Premier Community Supports, LLC hires Direct Support Professionals (DSPs) who provide high-quality, person-c…
Skills: Relationship Building, Recruiting, Mentoring, Compliance Management, Records Management
Classification: Non-Exempt Job Summary: The Product Sales Clerk is responsible to the Product Sales Manager for daily processing of company business transactions. This position may be assigned one or more clerical tasks …
Skills: Data Entry, Customer Service, Inventory Management, Microsoft Excel, Microsoft Word
Dealership:L0238 Driveway Finance Corporation Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America and …
Skills: Skip Tracing, Collections, Microsoft Excel, Microsoft Word, Verbal Communication
Pay RangeUSD $16.10 - USD $19.25 /Hr. Overview Do you enjoy staying active and working with different departments? Are you detail-oriented and enjoy solving problems? Looking for a company where you can learn, grow, and …
Job DetailsJob Location: HEADQUARTERS - Medford, OR 97501Position Type: Full TimeSalary Range: $17.00 - $19.00 HourlyJob Shift: DayJob Category: RetailPosition Summary The GoodWorks Office Assistant is an integral member…
Skills: Customer Service, Career Counseling, Work Readiness Assessment, Administrative Support, Microsoft Office Suite
Pay RangeUSD $16.10 - USD $19.25 /Hr. Overview Do you enjoy staying active and working with different departments? Are you detail-oriented and enjoy solving problems? Looking for a company where you can learn, grow, and …
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plansFlexible Spending AccountGenerous Paid Time OffWhole Hea…
Skills: Customer Service, Organizational Skills, Attention To Detail, Electronic Medical Records, Insurance Verification
Chiro First Alliance
Director of Operations-Multispecialty
Medford, Oregon, United States · On-site
Senior
Director of Operations-Multispecialty Location: Southern Oregon Job Type: Full-Time Lead. Inspire. Transform Healthcare. Chiro First Alliance is seeking a highly experienced, strategic, and results-driven Director of Ope…
The Patient Care Coordinator is the first point of contact, delivering excellent customer service to patients and visitors both in person or by phone as well as acting as a liaison between patients and providers througho…
Skills: Customer Service, Patient Coordination, Electronic Medical Records (EMR), Front Office Administration, Back Office Administration
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Wage starts at $18.70/hourly. Rogue Community Health is looking for a Centralized Scheduler to join our team. Our Centralized Schedulers are committed to excellent patient care, go the extra mile, will look under every r…
Skills: Customer Service, Patient Scheduling, Appointment Setting, Patient Care, Communication
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Location: Remote within Medford, OR Job Type: Full-time - 40 hours per week (WORKING PST TIME ZONE) Department: Clinical Operations Reports to: Clinical Operations Director This position is not eligible for visa sponsors…
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$18/hr–$22/hr
Full-time
high school
Posted 7h ago
~40 hrs/week
Responsibilities
Provides high-quality member service via telephone, email, and remote channels to resolve requests and perform operational tasks. Maintains knowledge of credit union products to identify cross-sell opportunities and assist other departments as needed.
Requirements
Requires a high school diploma or GED and one to twelve months of related experience. Candidates must possess strong communication skills, a typing speed of 40-45 wpm, and the ability to navigate multiple web-based systems.
Full job description
Department: Member Contact Center
Reports To: MCC Assistant Manager
Classification: Non-Exempt
About Rogue Credit Union:
Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rogue Valley located in beautiful southern Oregon. Providing services to our members in select Oregon, California and Idaho counties. We strive to make an impact in the communities we serve by living, giving, and supporting local. Our mission is to provide exceptional member experiences that build mutually beneficial relationships to create the most loyal members in the nation. Here at Rogue, we believe in having a culture of happy team members who feel supported, have the chance to grow their careers, and LOVE where they work!
Role:
Greets and assists members with active listening skills providing accurate information and service to members. Demonstrates knowledge of Rogue's vision and mission philosophies, using the Service Promises to build Loyal Members through each individual member experience.
Essential Functions & Responsibilities:
50% Provides unsurpassed member/potential member service experiences. Greets members by telephone, email, or any other remote channel in a friendly and professional manner using the five Service Promises to assist, resolve and complete members requests. Includes but is not limited to transfers, loan payments, stop payments, card orders/replacements, statement/check copies, address changes, general maintenance and other operational tasks as determined or other member assistance items.
25% Completes member requests received via phone, email or any point of member contact through electronic means, including but not limited to: in-depth online banking, bill pay, ATM/Visa/Debit, loan, technical/transaction research and general maintenance. Works with members and other resources to find answers and resolution. Takes ownership of situations within authority limits or refers to others within the credit union as needed.
20% Maintains effective level knowledge of all credit union departmental products/services/processes, identifying cross sell/referral/trend opportunities. Participates in credit union promotions. Maintains a high level of technical knowledge to successfully perform all duties.
5% Assists other departments as needed; proactively performs other duties as needed or assigned.
Knowledge & Skills:
Experience: One month to twelve months of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves contact with people beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
Other Skills: Excellent communication, listening and telephone skills. Professional demeanor; extensive technical knowledge with excellent computer/keyboarding skills; 10 key calculators; with a minimum typing speed of 40-45 w.p.m. High ability to multi-task and make decisions with minimum information, possesses the ability to effectively work in multiple systems simultaneously. Has knowledge in using computer search engines and in-depth knowledge of major consumer browsers to effectively identify potential issues impacting electronic services. Has the ability and aptitude to learn and maintain knowledge in a multitude of web-based systems/processes. An effective level Member Service Specialist will be self-sufficient and perform their role with minimal supervision and oversight.
Physical Requirements: Some adjusting or moving objects up to 30 pounds in all directions. Must be able to remain in a stationary position, often standing or sitting for prolonged periods. Repeating motions that may include the wrists, hands and/or fingers while using computer. Communicating with others to exchange information. Perceiving the nature of sounds at normal speaking levels or without correction. Ability to receive detailed information through oral communication, and make fine discernments in sound. Close and continuous visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal and extensive reading.
Work Environment: Requires working Saturdays. Normal workday with occasional overtime or unpredictable schedule. This position requires attendance at meetings and events in the evenings and on weekends. Exposed to potentially hazardous condition, i.e., robbery.
Disclaimer:
Rogue Credit Union is a drug free workplace and requires a drug screening test within 48 hours of employment offer.
Rogue Credit Union is an Equal Opportunity Employer and makes employment decisions without regard to race, color, national origin, religion, sex, age, disability, veteran status, or any other protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method, please call (541) 622-7295.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Rogue Credit Union is a full service financial cooperative with branches across Oregon and Western Idaho. What's most important is holding true to our DNA by giving back to our members and our communities.
Offices: 1370 Center Drive, Medford, OR 97501, US
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How many Administrative jobs are open in Medford, OR right now?
There are currently 100 open administrative positions in Medford, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Medford, OR?
Companies currently hiring include Lithia & Driveway, Cambia Health Solutions, Rogue Credit Union, Oregon Youth Authority, PROVIDENCE MEDICAL INSTITUTE, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Medford, OR?
Yes — 21 of the 100 open administrative positions offer remote or hybrid work (10 remote, 11 hybrid).
How do I apply for Administrative jobs in Medford, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.