Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
$19/hr–$28/hr
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States · On-site
$17/hr–$20/hr
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Marietta, Georgia, United States · On-site
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Marietta, Georgia, United States • On-site
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Perform phlebotomy specimen collection and processing while managing patient registration and insurance data entry in the Epic system. Ensure compliance with CLIA and CAP guidelines through regular quality assurance checks and equipment maintenance.
Requires a high school diploma or GED and Basic Life Support (BLS) certification. Preference is given to candidates with at least one year of experience in phlebotomy, specimen processing, and customer service.
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Under the supervision of the Outreach Supervisor or designee, performs technical and non-technical duties within the WellStar Laboratory Outreach specimen collection locations. Duties included, but not limited to, WellStar EPIC system patient registration; WellStar EPIC system insurance and ICD-10 data entry; WellStar EPIC system laboratory test order entry; Quest Laboratory and Lab Corp systems patient registration; Quest Laboratory and Lab Corp systems insurance and ICD-10 data entry; Quest Laboratory and Lab Corp systems test order entry; resolving all customer service problems and issues at assigned in-office phlebotomy and patient service center locations; properly preparing and packing specimens for transport to analyzing laboratory; properly and accurately performing phlebotomy specimen collection; performing Quality Assurance and maintenance checks on all equipment in accordance to CLIA and CAP guidelines; and all other duties as assigned.
Perform Patient Registrations
- Check all lab orders (Epic/ Manual) for accuracy (patient identification, testing and insurance) in accordance to national patient safety goal.
- Accurately registers patient in Epic. Check all lab orders (electronic or manual) verifying the correct lab is chosen dependent upon patient’s insurance
- Verify all expected date
- Verify accurate test information is captured in multiple registration systems (WellStar Epic System or the Quest and Lab Corp systems).
- Verify that insurance is current, correct and verified in the registration system
- Scan all patient information in the Epic system (ID, insurance card, manual lab orders)
- Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician, and office staff to verify accuracy
- Verify test reports/results are sent to appropriate personnel. (Physician and/or appropriate office)
- Verify activity is recorded and performs monthly audit reports of all registrations for non-WellStar labs
- Verify all STATs are sent to laboratory within time guidelines. (Schedule all STAT pick-ups)
- Print ABN (if required), present to patient provide verbal explanation and obtain signature
- Collect payments for SP3 (Time of Service patients) for all approved lab test. (credit card, check, money order) Customer Service Support
- Assisting Physician’s/Office staff with ordering labs in Epic correctly. (Future/Standing/Clinic Collect orders)
- Notifying physicians, or designee, immediately of critical lab results as requested
- If necessary, reprint any laboratory reports
- Assisting physician with any research and issue resolution
- Assisting physician office staff and patients in resolving all laboratory billing issues
- Making all follow-up phone calls to patients if re-collection of specimens is necessary
- Assists physicians and office staff in determining appropriate selection of diagnostic lab tests or test panels
- Serves as liaison between the office manager and supervisors on location concerns/issues
- Assists with patient questions and concerns. Escalates any issues appropriately that may arise outside of the Leads scope
- Fax lab results to Physicians as requested
- Maintain organized records and documents on site for three (3) months Regulatory Agency’s Quality Assurance Requirements
- Perform all daily QA checks on equipment
- Perform quarterly safety inspections and prepare report of findings for tracking
- Perform quarterly Chemical Inventory inspections and prepare report of findings to safety officer
- Complete monthly workload tallies
- Complete all annual personnel requirements (lab procedure review, mandatory continual education review, net learning CEUs, employee physical examination)
- Must remain current on information regarding all CLIA and CAP requirements, in accordance to national patient safety goals
- Attendance at all mandatory staff meetings Phlebotomy / Specimen Collection/Specimen Processing
- Properly identify the patient by following the WellStar Patient Care Safety policies
- Properly perform venipunctures procedures on patients of all ages
- Follow Laboratory policies regarding “hard stick” situations
- Properly process all specimens according to established specimen requirements
- Package all specimens according to DOT guideline and prepare for courier pick-up by WellStar, Quest, Lab Corp, Fed Ex couriers
- Collection and proper processing of all testing kits (Progenity, AVISE, Vectra, Natera)
- Responsible for current knowledge of test, tube and specimen requirements for WellStar, Quest and Lab Corp laboratories
- Responsible for current knowledge on collection and processing requirements of specialty testing such as GTT, Breath test and Bariatric testing for WellStar, Quest and LabCorp
- Use proper hand hygiene in accordance to patient safety goals
High school diploma Required or
GED Required
Basic Life Support 1.00 Required
BLS - Instructor 1.00 Required
BLS - Provisional 1.00 Required
Minimum 1 year of previous phlebotomy and specimen processing experience preferred and/or completed WellStar Lab Outreach externship Preferred
Minimum 1 year of previous computer registration skills completed WellStar Lab Outreach externship Preferred
Minimum 1 year of Customer Service experience preferred and/or completed WellStar Lab Outreach externship Preferred
Requires excellent Customer Service skills
excellent verbal and written communication skills
requires efficient and accurate computer skills
must be able to work and maintain professional demeanor under stressful conditions
requires efficient multi-tasking and organizational skills
must be able to gracefully maintain composure in difficult situations
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
To enhance the health and well-being of every person we serve.
At Wellstar Health System, our mission is to enhance the health and well-being of every person we serve. Nationally ranked and locally recognized for our high-quality care, inclusive culture and world-class doctors and caregivers, Wellstar is one of the largest, most integrated healthcare systems in Georgia. Our specialists and primary care providers work in a multidisciplinary environment with nearly 30,000 diverse team members throughout our hospitals, health parks and medical offices. Communities can also access our outpatient centers, a pediatric center, nursing centers, and hospice and home care services. We’re proud to be home to the second-largest Emergency Department in the country, as well as being the only system in Georgia operating multiple trauma centers. We’re also known for our exceptional work culture, featured on the Great Places to Work®, Fortune 100 Best Companies to Work For® and the Seramount Best Company for Multicultural Women® lists. We continue to attract the best and the brightest in healthcare. At a time when our industry is changing rapidly, Wellstar remains committed to exceeding expectations from our patients and team members, while transforming healthcare delivery. We stand behind our values to serve with compassion, pursue excellence and honor every voice.
Offices: Marietta, Georgia 30062, US
There are currently 160 open administrative positions in Marietta, GA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Wellstar Health System, Applied Technical Services, LLC, City of Marietta, PruittHealth, AICA Orthopedics, among others. Browse the listings above to see every active employer.
Yes — 4 of the 160 open administrative positions offer remote or hybrid work (2 remote, 2 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
