Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · On-site
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · On-site
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Manchester, England, United Kingdom · On-site
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · On-site
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Manchester, England, United Kingdom · On-site
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Manchester, England, United Kingdom · On-site
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Birmingham, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · Hybrid
$32k–$37k/yr
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · Hybrid
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Manchester, England, United Kingdom · On-site
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Manchester, England, United Kingdom · On-site
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Manchester, England, United Kingdom · On-site
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Manchester, England, United Kingdom · On-site
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The role involves supporting the Director of Meetings and Events in managing operational processes, ensuring compliance with client policies, and overseeing financial tracking and budget reconciliations. Additionally, the manager will maintain standard operating procedures and support the onboarding and training of new team members.
Candidates must have over 6 years of corporate meetings and events experience within an agency setting and strong financial management skills. Proficiency in intermediate Excel and experience managing event budgets from inception to reconciliation are essential.
Job Title: Meetings and Events Client Operations Manager
Brand: Emota
Location: UK: Ashby-de-la-Zouch or Manchester (min 2 days a week from nearest office with the remaining 3 days able to be worked remotely)
Reporting to: Director of Meetings and Events
Direct report(s): None
You will support the Director of Meetings and Events with process to ensure adherence to client and internal processes and quality of delivery.
On-site travel to live events is minimal.
We offer a comprehensive benefits package to you including volunteer days, enhanced annual leave with an option to buy/sell, company pension, life and health insurance and many other benefits.
· Updating and maintaining client standard operating procedures to support the team with quality and understanding of client requirements
· Supporting the Director of Meetings and Events and Project Directors to ensure team's adherence to all client and internal policies, including compliance, financial and auditing
· Identifying any delivery issues and training needs
· Supporting with health care practitioners compliance reporting
· Work with the Operations Manager to review team resourcing needs
· Open to travel to 1-2 main events per year (UK or international) to stay close to project work, team delivery and better understand client needs
· Support the Director of Meeting and Events and Project Directors with the review of project budgets and final reconciliations and update financial systems to ensure accuracy
· Support with cost savings reporting, per client processes
· Assistance in maintaining Procim/Tact Plan and Cvent platforms
· Assistance in managing invoicing and client deadlines
· Oversee the financial tracking of all events and conduct regular 'health checks' to ensure positive cash flow through the bi-weekly reports
· Ensure compliance with company and client invoicing processes and aged debt
· Play an active role in the maintenance of Procim within the account and how it works alongside client specific requirements
· Support in HubSpot
· Become a subject matter expert on client platforms and processes
· Support Director of Meetings and Events in provision of metrics for clients to demonstrate compliance with master service agreement requirements and for business reviews
· Support the Director of Meetings and Events with gathering of data for request for proposals
· Comply with all company and client procedures, including those relating to Health & Safety
· Support the onboarding of new hires into the team
· Support the Director of Meetings and Events and Project Directors in the identification of training needs for the team and maintain team training records
· Understand, apply and promote our mission, vision and values
· To shape and prioritise own workload to meet goals and deadlines
· Be an ambassador for the agency
· Attendance and contribution at team and company meetings
· To be mindful of environmental sustainability in all aspects of your role and incorporate this mindset in your approach
· Meetings and Events experience with 6+ years' corporate meetings and events experience within an agency setting
· Experience managing event budgets from initial budget, through revisions and reconciliation
· Financial management skills
· Client liaison skills
· Motivator and professional team member
· Positive and authentic
· A focus on accuracy, detail, consistency and dedicated to customer service
· Intermediate level Excel (can maintain complex spreadsheets)
Emota is an award-winning global events agency that creates and delivers engaging, impactful experiences.
Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
We craft emotive, original experiences that create purposeful connections between brands and audiences.
Emota, part of Inizio Engage XD, combines intelligent creativity, deep expertise and delivery excellence to craft experiences that spark emotions and create purposeful connections between brands and audiences. Our broad client base across many industries is backed by an unmatched reputation in healthcare. For every one of our clients, we offer a comprehensive end to end service across Meetings & Events, Exhibitions & Brand Experiences, and Congress & Conventions. All supported by leading practices in Sustainability, DEI and Safety. With a strong heritage in healthcare, we are proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – creating immersive experiences that leave lasting impact. Beyond healthcare, we also craft live experiences for a diverse range of industries including financial services, energy, technology, and consumer goods.
There are currently 320 open administrative positions in Manchester, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BNY, Johnson Controls, GEDU Global Education, Vita Group, City Football Group, among others. Browse the listings above to see every active employer.
Yes — 143 of the 320 open administrative positions offer remote or hybrid work (18 remote, 125 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
