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Skills: Warranty administration, Claim processing, Data entry, Reporting, Attention to detail
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The Warranty Administrator is responsible for processing and managing all warranty claims for the dealership to ensure compliance with manufacturer guidelines. They will also monitor warranty reports, maintain accurate records, and maximize reimbursement through diligent claim submissions.
Requirements
The ideal candidate should possess strong organizational skills, attention to detail, and a solid understanding of automotive repairs and warranty policies. They must be self-motivated, professional, and capable of working under pressure to meet strict deadlines.
Full job description
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Liverpool Vauxhall
Monday to Friday 8.00am - 18.00pm
Permanent Full Time - 42 hours per week
Salary: £28,000 per annum
At Lookers, we have a fantastic opportunity for a Warranty Administrator to join our growing team, processing warranty claims to manufacturer standards. You will ensure accurate submissions of warranty and goodwill claims on a daily basis, in addition to monitoring daily, weekly and monthly warranty reports.
The Warranty Administrator is responsible for processing and managing all warranty claims for the dealership, ensuring compliance with manufacturer guidelines and maximising reimbursement. This role requires attention to detail, strong organisational skills, and a solid understanding of automotive repairs and warranty policies.
Examine completed warranty repair orders
Prepare claim forms and supporting material
Ensure maximum return from the manufacturer - for all warranty work including the issue of credit notes and associated paperwork
Review warranty reporting systems with the line manager to identify improvements where possible and administer warranty policy in the best interests of manufacturer and customer
Inputting the manufacturer’s warranty payments, return of warranty parts to manufacturer and reconciliation of warranty schedule
Keep accurate records of warranty submissions, credits, rejections, and customer contributions toward goodwill claims
The ideal candidate will be highly organised and has the ability to build and develop relationships with customers, colleagues and manufacturers. You’ll be self-motivated with a friendly yet professional manner, ambitious and enthusiastic, and can work well under pressure to meet deadlines with diligence and accuracy.
Core Benefits:
Competitive salaries with structured pay scales and progression as you grow within the business
Generous annual leave that increases with your length of service
Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
Eyecare vouchers to help cover vision care needs
Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
Dental insurance for everyday dental care and unexpected treatments
Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing:
MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
Free will writing services to help plan for the future
Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
Discounted gym memberships to support an active lifestyle
Travel insurance to help you explore with confidence
Access to home and technology vouchers
bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
Together we will strive to be an outstanding company achieving customers for life.
Industry
Motor Vehicle Manufacturing
Company size
5,001-10,000 employees
Founded
1908
LinkedIn followers
37,830
The Lookers Group are proud to represent more than 30 leading car manufacturers in over 150 dealerships, employing 6500 people. We offer our customers a wide variety of new, nearly new, and used cars, vans, supplying over 200,000 vehicles annually throughout the UK and Ireland.
We believe that by investing in and developing our people, they will be empowered to deliver the best possible experience to our customers, truly putting our customers at the heart of everything that we do.
Find us on Facebook - www.facebook.com/lookersgroup
Follow us on Twitter - www.twitter.com/lookersgroup
Offices: Altrincham, GB
Leading Motor RetailerCar DealershipsPremium Automotive BrandsAgricultureand LeasingLogisticsRetailAutomotive3D PrintingManufacturing
How many Administrative jobs are open in Liverpool, United Kingdom right now?
There are currently 117 open administrative positions in Liverpool, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Liverpool, United Kingdom?
Companies currently hiring include Community Health Network, Winston Taylor, e-Careers Ltd, MDD Forensic Accountants, Amey, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Liverpool, United Kingdom?
Yes — 45 of the 117 open administrative positions offer remote or hybrid work (8 remote, 37 hybrid).
How do I apply for Administrative jobs in Liverpool, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.