On-Site ROI Medical Records Specialist - Huntsville, AL
Huntsville, Alabama, United States · On-site
Mid level$850M raised
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Skills: Medical records management, Release of information, HIPAA compliance, Data entry, Scanning
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Huntsville, Alabama, United States · On-site
Entry level
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On-Site ROI Medical Records Specialist - Huntsville, AL
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Full-time
high school
Posted 1d ago
~40 hrs/week
Responsibilities
The specialist is responsible for processing release of information requests accurately while ensuring patient privacy and HIPAA compliance. They must also manage medical records, perform quality checks, and provide exceptional customer service to clients.
Requirements
Candidates must have a high school diploma or GED and at least 2 years of experience in a medical records department. Proficiency in Microsoft Office and the ability to operate office equipment like scanners and fax machines are required.
Full job description
Job Description:
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.
JobSummary:
This positionis responsible forprocessing all release of information (ROI) requests ina timely, efficient, andaccuratemanner while delivering exceptional customer service. The Associate mustsafeguard patient privacy at all timesby ensuring that only authorized individuals access medical records, and that all information is releasedin accordance withthe request, applicable authorization, company policies, and HIPAA regulations.
***This position is on-site in a hospital facility in Huntsville, AL!
Essential Job Functions:
Handles ROI requestsby retrieving and returning patient medical charts and accurately scanning recordsin accordance withestablished procedures, quality standards, and productivity guidelines
Validates requests and authorizations for medical record release based on company policy and legal guidelines. Performs quality checks to ensure accuracy, confidentiality, and correct billing of all released records
Maintains equipment in excellent working condition
Delivers outstanding customer service by being attentive, respectful, and responsive to client needs, proactivelyidentifyingand resolving concerns
May handleincoming requests by way of mail, telephone facsimile inquiries, online submission tools, or email depending on the needs of the client
Maintains a clean, professional appearance andcomplies withthe company dress code.
Maintains a clean and orderly work area, ensuring that records and files areproperly storedbefore leaving the area
Maintains up-to-date knowledge of the applicable state laws and fee structures
Works within assigned scope andisflexible in acceptingadditionalassignments or account coverage to prevent backlogs
Complies withclient/site policies and procedures, including HIPAA, state and federal regulations, and labor laws
Handles confidential information with integrity and professionalism while ensuring efficient,accuraterecord release
Order paper records from storage vendors, scan them upon arrival, and ensuretimelyreturn to the storage company
Handles confidential information with integrity and professionalism while ensuring efficient,accuraterecord release
Qualifications:
High school diploma or GEDrequired
Minimum of 2 years’ experience in a medical records department or similar setting preferred.
Proficiencyin Microsoft Office applications isa must
Must be able to use fax, copier, scanning machine
Strong documentation, communication, and customer service skills
Self-motivated, dependable, and able to work independently or as part of a team
Clear speaking and hearing ability for communication
Adequate hand-eye coordination and sensory abilities for job-related tasks
Information Governance Accountabilities:
Understand the organization’s information governance program and associated responsibilities.
Participatein compliance education and role-specific training
HIPAA / Compliance:
Maintain the confidentialityof patientand clientinformation
Comply withHIPAA standards and all relevant corporate integrity and security obligations.
Report unethical, fraudulent, orillegalbehavior
Maintain current HIPAA certification annually
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Related keywords
Medical recordsROIRelease of informationHIPAAHealthcarePatient privacyData managementScanningMicrosoft OfficeCustomer serviceComplianceDocumentationHuntsvilleHospitalAdministrative
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.
Offices: 255 East Paces Ferry Road, Suite 700, Atlanta, GA 30305, US
Engaging & activating millions through Q&AConnecting health-seeking consumers with HCPsGeo-targeted professional marketing to qualified patientsOnline clinical decision support toolsConsumer-friendly multimedia health contentand Online patient schedulingConsumermHealthInformation TechnologyHealth Care
How many Administrative jobs are open in Huntsville, AL right now?
There are currently 489 open administrative positions in Huntsville, AL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Huntsville, AL?
Companies currently hiring include Huntsville Hospital, Tennessee Oncology, Nordic Calista, Intuitive Research and Technology Corporation, Redstone Federal Credit Union, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Huntsville, AL?
Yes — 20 of the 489 open administrative positions offer remote or hybrid work (13 remote, 7 hybrid).
How do I apply for Administrative jobs in Huntsville, AL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.