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We are looking for an IT Asset Management Administrator who will be responsible for maintaining an accurate and complete inventory of IT assets through the inventory life cycle process using the Central IT Inventory software. This role supports our Medical School Information Technology area, as well as some other areas. They use both Windows and Mac computers, and have a variety of needs in this capacity. You will also be responsible for imaging and configuring computers, ensuring they are working and have the correct software and applications installed. When hardware is returned, you will wipe the drives and return it to either our surplus department or the leasing vendor.

This is a full-time role based in our Medical School Building in the heart of the Texas Medical Center, on Fannin. This building is easy to access from both Metro bus and rail lines. This role is classified as non-exempt. It is eligible for all UTHealth benefits, including health coverage and participation in a State of Texas-run pension plan.

What we do here changes the world. UTHealth Houston is Texas’s resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us, you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equate to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts, including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Key Accountabilities:

• Ensures inventory information is accurate and complete for reconciliation purposes; addresses any issues or discrepancies as needed.
• Resolves inventory discrepancies and issues, including tracking the location and status of IT inventory as well as identifying inconsistencies in IT inventory policies and procedures; makes recommendations for improvements.
• Train Desktop Support groups across UTHealth Houston on how to use the ServiceNow Asset Management module and how to correctly receive assets.
• Gathers, organizes, and prioritizes information on software inventory functionality, feature enhancements, and reports.
• Coordinates asset management of medical equipment with Clinical Technology and Desktop Support Groups across UTHealth Houston.
• Coordinates timely inventory of clinics and departments across UTHealth.
• Performs IT inventory asset reviews, including validation of encryption, settings, OS, etc.
• Prepares systems for distribution to Desktop Support teams by Imaging and validating that the correct setup is applied.
• Performs other duties as assigned.

Certification/Skills:

• Good communication skills, both verbal and written.
• High attention to detail.
• Certified Asset Management Professional (CAMP) by the International Association of Information Technology Asset Managers (IAITAM) preferred
• CompTIA A+ by Computing Technology Industry Association (CompTIA) preferred

Minimum Education:

High School Diploma or equivalent required, Associate's Degree or related work experience preferred

Minimum Experience:

2 years of experience required

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Residency Requirement:

Employees must permanently reside and work in the State of Texas. This role is on-site.