Hong Kong Island, Hong Kong, China · On-site
Job Purpose Support the Team Lead, Operations Excellence in improving customer experience, reducing complaints and inbound calls, and enhancing service delivery. The role also supports reporting, analysis, process improv…
Skills: Customer experience, Business analysis, Process improvement, Reporting, Stakeholder management
Hong Kong Island, Hong Kong, China · On-site
Job Purpose Support the Team Lead, Operations Excellence in improving customer experience, reducing complaints and inbound calls, and enhancing service delivery. The role also supports reporting, analysis, process improv…
Skills: Customer experience, Operations excellence, Business analysis, Customer journey mapping, Process improvement
Hong Kong Island, Hong Kong, China · On-site
Join us now as Business Analyst in Hong Kong within the Investment Business Management team. What you do Business Management & Governance Coordinate governance processes for investment-related initiatives, new business o…
Skills: Business analysis, Investment operations, Project management, Governance, Stakeholder management
Hong Kong Island, Hong Kong, China · On-site
Position Overview: We are looking for a Visa Consultant based in Hong Kong to coordinate visa, passport, and related services initiated through Consular Services, with professionalism, expert advice, and responsiveness. …
Skills: Visa processing, Passport services, Customer service, Communication, Interpersonal skills
Marriott International Hotels, Inc.Hong Kong Island, Hong Kong, China · On-site
POSITION SUMMARY Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and t…
Skills: Administrative support, Record keeping, Data entry, Filing systems, Office correspondence
Marriott International Hotels, Inc.Hong Kong Island, Hong Kong, China · On-site
POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determi…
Skills: Event coordination, Banquet operations, Guest services, Communication, Attention to detail
Hong Kong Island, Hong Kong, China · On-site
GCB 5 We are currently seeking a high calibre professional to join our team as a Finance Governance and Organisation Manager; Global Insurance. In this role you will: Support the review of entity governance processes and…
Skills: Finance governance, Committee management, Secretariat support, Strategic communications, Financial reporting
Hong Kong Island, Hong Kong, China · Hybrid
Location: Wanchai, Hong Kong In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at compute…
Skills: Facilities management, Office administration, Health and safety, Security requirements, Communication skills
Hong Kong Island, Hong Kong, China · On-site
Department: Dean of Students' Office Job Posting Details The Role: At present, the University manages over 6,000 hall places for undergraduate students and close to 1,500 places for postgraduate students on campus. It al…
Skills: Team management, Residential life, Student services, Crisis management, Operations management
Hong Kong Island, Hong Kong, China · On-site
Department: Campus Management Office Job Posting Details The University is now looking for a high caliber candidate to join our electrical services unit of building services (operation & maintenance) team. The appointee …
Skills: Electrical engineering, Building services engineering, Low voltage systems, Extra low voltage systems, CCTV systems
Hong Kong Island, Hong Kong, China · On-site
The Repulse Bay is seeking for a Assistant Chief Steward to support the daily operation of the Food & Beverage department. Lead end-to-end stewarding operations across all F&B outlets and back-of-house areas Maintain top…
Skills: Stewarding Operations, Hygiene Standards, Sanitation, Safety Standards, Team Management
Hong Kong Island, Hong Kong, China · On-site
The Hong Kong Trade Development Council (HKTDC), the statutory organisation promoting Hong Kong’s external trade, seeks dynamic, high-caliber and experienced professionals to join our Service Promotion Department. To str…
Skills: Project management, Event organizing, Customer service, Communication, Interpersonal skills
Hong Kong Island, Hong Kong, China · On-site
WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu) as well as multiple online financial services in Hong Kong, Mainland China, and Indonesia, with over 70 million individua…
Skills: Customer service, Telemarketing, Telesales, Outbound calling, Communication
Hong Kong Island, Hong Kong, China · On-site
Job Title: 4-month Early Careers Coordinator (Contract) Corporate Title: NCT Department: Human Resources Location: Hong Kong Licensed Role: No Company overview Nomura is a financial services group with an integrated glob…
Skills: Event management, Data management, Analytical skills, Organizational skills, Communication skills
Hong Kong Island, Hong Kong, China · On-site
Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, instit…
Skills: Client Onboarding, Relationship Management, Communication, Organizational Skills, Risk Management
Hong Kong Island, Hong Kong, China · On-site
Department: Campus Management Office Job Posting Details The appointee will provide all-round administrative and operational support to the Security Section. Major duties include managing key control and inventory record…
Skills: Administrative support, Operational support, Key control, Inventory management, Procurement
Hong Kong Island, Hong Kong, China · On-site
Company Introduction: We’re home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater cho…
Skills: Clearing Operations, Trade Acceptance, Settlement, Risk Management, User Acceptance Testing
Hong Kong Island, Hong Kong, China · On-site
The Administrative Assistant is responsible for providing support to the Chief Executive involving secretarial and administrative functions. Job Responsibilities: Prepares and consolidates reports required by the Chief E…
Skills: Secretarial Support, Administrative Functions, Report Preparation, Calendar Management, Travel Coordination
Hong Kong Island, Hong Kong, China · On-site
Department: Office of Knowledge Transfer Job Posting Details Office of Knowledge Transfer The Office of Knowledge Transfer (OKT) serves as a bridge between the HKUST research community and industry, creating collaboratio…
Skills: Investment Administration, Financial Analysis, Due Diligence, Market Research, Portfolio Management
Hong Kong Island, Hong Kong, China · On-site
我們正招募具有熱誠，充滿激情和積極服務態度，以及有出色的人際關係和溝通技巧的您加入我們的團隊。 17 天有薪法定假期 領先市場的優越福利 可選擇強積金或員工免供款職業退休計劃（公積金） 主要職責 : 以友善和愉悅的態度歡迎客人 以迅速而禮貌的服務為客人辦理入住與退房手續 為客人提供高效率且個人化的服務，並滿足任何特別要求 確保達到最高水平的客人服務滿意度，並在《福布斯》、《LQA》及《半島酒店標準》中充分體現 一般要求 : 具備至少兩年…
Skills: Guest Relations, Check-in/Check-out Procedures, MS Office, Shiji System, English Proficiency
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The role involves supporting customer experience initiatives, reducing complaints, and enhancing service delivery through process improvement and operational analysis. You will also prepare management reports, coordinate with internal stakeholders, and oversee the maintenance of operational manuals.
Candidates should possess a bachelor's degree and 3-5 years of experience in pension, banking, or financial services. Strong analytical, communication, and stakeholder management skills are required, along with proficiency in Microsoft Excel and PowerPoint.
Job Purpose
Support the Team Lead, Operations Excellence in improving customer experience, reducing complaints and inbound calls, and enhancing service delivery. The role also supports reporting, analysis, process improvement, projects, and coordination with internal stakeholders to ensure services are customer-focused and operationally effective. Customer service roles commonly focus on resolving customer issues, improving service quality, and supporting continuous improvement across operations.
HKT is a technology, media, and telecommunication leader with more than 150 years of history in Hong Kong. As the city’s true 5G provider, HKT connects businesses and people locally and globally. Our end-to-end enterprise solutions make us a market-leading digital transformation partner of choice for businesses, whereas our comprehensive connectivity and smart living offerings enrich people‘s lives and cater for their diverse needs for work, entertainment, education, well-being, and even a sustainable low-carbon lifestyle. Together with our digital ventures which support digital economy development and help connect Hong Kong to the world as an international financial centre, HKT endeavours to contribute to smart city development and help our community tech forward. HKT is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023. For more information, please visit www.hkt.com. LinkedIn: linkedin.com/company/hkt
Offices: 39/F, PCCW Tower, TaiKoo Place, 979 King's Road, Quarry Bay, Hong Kong, Hong Kong, HK
There are currently 252 open administrative positions in Hong Kong Island, China listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include HKT, JLL, Department of Computer Science and Engineering, The Hong Kong University of Science and Technology, HSBC, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Yes — 19 of the 252 open administrative positions offer remote or hybrid work (2 remote, 17 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
