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Full-time
Competitive salary, Benefits packages, Dynamic working environment, Development opportunities
Posted 16h ago
~40 hrs/week
Responsibilities
The coordinator is responsible for maintaining club facilities, monitoring their condition, and reporting any operational issues. They also assist in planning activities, providing quality customer service, and handling inquiries or complaints.
Requirements
Candidates must have at least 2 years of experience in leisure or recreation and possess good interpersonal skills. Proficiency in MS Office and a good command of both English and Chinese are required.
Full job description
The Hong Kong Jockey Club
Founded in 1884, The Hong Kong Jockey Club (“the Club”) is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling.
The Division - Membership & Customer Excellence (MCE)
The Membership and Customer Excellence (MCE) Division is responsible for delivering world-class experiences and deepening engagement across all customer segments. The team oversees operations of clubhouses, racecourses, and Off-Course Betting Branches (OCBBs), while enhancing member and owner value propositions and promoting interest in horse ownership and equestrian sports. It leads the Club’s customer experience strategy across digital and physical touchpoints, ensuring consistency, agility, and excellence. The Division also manages data strategy and governance to build a unified view of customers, enabling more personalised and impactful interactions.
The Job
Ensure Club's facilities are properly maintained at all times.
Monitor the condition of facilities and report any issues affecting operations.
Assist in planning and implementation of various programmes or activities at the facilities.
Provide quality service to customers and ensure a courteous environment.
Handle customers' enquiries and complaints.
Applicable to Raceday Operations, Tracks and Racing Facilities Staff: Prepare jockeys' gear for racedays and ensure tidy up of Jockeys Room
Perform any other related duties as assigned by supervisor
About You
A minimum of 2 years’ experience in the leisure or recreation or related fields
Good interpersonal skills with initiatives to interact with customers and staff
Good command of spoken both English and Chinese
Hands-on experience in MS Office applications
Apply Now!
We offer competitive salary and benefits packages, a dynamic working environment and development opportunities.
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Equal Opportunity and Inclusive Hiring
We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via [email protected]. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.
A world-class sports and entertainment organisation that acts continuously for the betterment of our society
Founded in 1884, The Hong Kong Jockey Club is a world-class sports and entertainment organisation that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the HKSAR Government in combatting illegal gambling. In 2024/25, the Club returned a total of HK$39.1 billion to the community. This included HK$30.1 billion to the HKSAR Government in duty, profits tax and Lotteries Fund contributions and HK$9.0 billion in approved charity donations. The Club is Hong Kong’s largest single taxpayer and one of the city’s major employers. Its Charities Trust is one of the world’s leading charity donors. Our careers and part-time roles span everything from racing to retail.
There is simply nowhere like the Club to build the future you want.
How many Administrative jobs are open in Kowloon, China right now?
There are currently 29 open administrative positions in Kowloon, China listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Kowloon, China?
Companies currently hiring include HSBC, Marriott International Hotels, Inc., Computershare, AIA, Morgan Stanley, among others. Browse the listings above to see every active employer.
How do I apply for Administrative jobs in Kowloon, China?
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