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Full-time
bachelor degree
Professional development, Flexible working, Inclusive environment
Posted 6h ago
Apply by Sep 5
~40 hrs/week
Responsibilities
The Card Products Manager will formulate product strategies, monitor performance through data analysis, and manage end-to-end product development initiatives. They will also drive customer journey enhancements and collaborate with various stakeholders to ensure profitable business growth.
Requirements
Candidates must hold a degree and possess strong project management and analytical skills. Experience in credit cards, loans, or analytical roles is preferred, along with fluency in Cantonese and English.
Full job description
GCB 5
We are currently seeking a high calibre professional to join our team as a Card Products Manager.
In this role you will:
Assist to formulate card product strategy to define distinctive product proposition for target segments to maintain leadership position in the market
Work closely with data analytics teams to conduct regular data analysis to keep close monitoring on the product performance to identify potential risks and opportunities for business growth
Manage and implement card product feature enhancement from time to time in response to the market landscape change with business case projection to ensure profitable returns on investments
Participate in new product development and new initiative projects with end to end exposure from delivery planning, P&L forecast, requirement scoping, card scheme negotiation, risk clearance, product commercialization and coordination work with different stakeholders to ensure a smooth project delivery to achieve the business goals
Drive customer journey enhancement and manage service model to ensure providing the best in class services to our customers across channels and customer touchpoints via collaboration with various counterparts and business units
Support day-to-day business tasks including but not limited to cost control and monitoring, competitor review and internal compliance and risk stewards clearance when required
To be successful you will need:
Degree holder in relevant disciplines
Work experience on credit card, loans or analytical areas are preferred. Serving affluent customer segment experience would be a plus
Strong business acumen and project management skills
Self-driven with strong drive and positive working attitude
Excellent analytical and problem-solving skills with critical thinking
Good interpersonal and communication skills to collaborate with various counterparts
Fluent in Cantonese and English with good presentation skills
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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How many Customer Service & Support jobs are open in Hong Kong Island, China right now?
There are currently 301 open customer service & support positions in Hong Kong Island, China listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Hong Kong Island, China?
Companies currently hiring include HKT, HSBC, Marriott International Hotels, Inc., DBS Bank, Buccellati, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Hong Kong Island, China?
Yes — 18 of the 301 open customer service & support positions offer remote or hybrid work (1 remote, 17 hybrid).
How do I apply for Customer Service & Support jobs in Hong Kong Island, China?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.