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Senior Manager, Sales, Global Trade Solutions - Hang Seng Bank (HK)
Hong Kong Island, Hong Kong, China · On-site
Senior$16B raised
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …
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Full-time
bachelor degree
Career Development Opportunities, Competitive Compensation Packages
Posted 4d ago
~40 hrs/week
Responsibilities
Drive the design and management of product platforms to provide strong value propositions for securities customers. Collaborate with Agile software development teams and business stakeholders to deliver quality customer journeys and ensure regulatory compliance.
Requirements
Requires a degree in business management, information systems, or a related discipline, with preferred knowledge in IT and securities brokerage. Candidates must possess strong leadership qualities, a service mindset, and proficiency in English, Cantonese, and Mandarin.
Full job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Investments and Wealth Solutions
Hang Seng's Investments and Wealth Solutions offers a full spectrum of wealth products and services to our Retail Banking and Wealth (RBW) customers, from high-net-worth to mass segments across channels to capture opportunity under different market scenarios. We play a distributor role to source investment and insurance products from service providers, manage the product due diligence and onboarding, as well as client journey design and implementation. We distribute investment funds managed by top tier fund managers covering different types of funds, across regions and asset classes. A wide range of structured products with underlying linked to equities, FX rates, interest rates, investment funds, etc. are offered for investors to pursue different investment objectives. We also offer fixed income instruments and certificates of deposit to customers who look for regular coupon payment. Besides, we have securities services covering exchange traded equities in local and overseas markets offered through a wide variety of trading channels. Margin trading services covering FX and securities, and investment financing service provides extra liquidity and purchasing power to cater for investment needs from sophisticated investors.
We are currently seeking a high caliber professional to join our team as Investment Services Manager (Securities Services).
Principal Responsibilities
Drive the design and manage product platforms so that it offers strong value propositions to securities customers.
Articulate the product vision of what is to be built and convey the vision to Agile software development team.
Propose and drive the delivery of initiatives to support securities business and to offer quality customer journey.
Ensure compliance obligations for the Group and relevant regulatory authorities are fulfilled, be familiar with relevant regulatory requirements.
Propose and drive the delivery to support securities business and to offer quality customer journey over all channels.
Work closely with business stakeholders, resolving conflicting stakeholder priorities.
Keep abreast of related industry trends, distilling this knowledge and sharing with the wider team.
Requirements
Degree in business management, information system or related discipline.
Preferred IT, securities brokerage and investment knowledge and background.
Great sense of ownership and service mindset to ensure efficient and effective customer service and experiences.
Leadership quality in handling conflicts and decision making.
Quick learner to grasp the evolving business need and be a team player to seek various team support within bank.
Strong self-motivation and able to work independently under pressure.
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
How many Customer Service & Support jobs are open in Hong Kong Island, China right now?
There are currently 301 open customer service & support positions in Hong Kong Island, China listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Hong Kong Island, China?
Companies currently hiring include HKT, HSBC, Marriott International Hotels, Inc., DBS Bank, Buccellati, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Hong Kong Island, China?
Yes — 18 of the 301 open customer service & support positions offer remote or hybrid work (1 remote, 17 hybrid).
How do I apply for Customer Service & Support jobs in Hong Kong Island, China?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.