Shanghai, Shanghai, China · On-site
关于 ITC 加入 ITC，一家在上海、新加坡和西贡设有办事处的先行者。 我们是财富 500 强公司和行业领导者的创新中心，引导他们在充满挑战的中国和亚太市场中前行；我们不仅仅是在引领数字商务的未来，我们正在创造它。 在 ITC，您将使用尖端的 MarTech、电子商务和全渠道解决方案来重塑他们的业务格局 。作为我们团队的一员，您不仅会见证还将为客户显著的投资回报率和市场成功做出贡献 。 加入我们的旅程，重新定义行业标准并提升整个亚洲的…
Skills: AliCloud, DevOps, Server Management, Linux, Windows
Shanghai, Shanghai, China · On-site
About ITC Join ITC, a trailblazing force with offices in Shanghai, Singapore, and Saigon. We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese an…
Skills: Azure, DevOps, Azure Service Bus, Linux, Windows
Shanghai, Shanghai, China · On-site
Minimum qualifications: Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. 5 years of experience in a customer-facing role working with stakeholders, managi…
Skills: Cloud Implementation, Stakeholder Management, Technical Account Management, Mandarin Fluency, English Fluency
Shanghai, Shanghai, China · On-site
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more…
Skills: Hardware Installation, Field Service Engineering, Project Management, Customer Relationship Management, Technical Documentation
Shanghai, Shanghai, China · On-site
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more…
Skills: Hardware Installation, Technical Support, Project Management, Customer Relationship Management, Continuous Improvement
Shanghai, Shanghai, China · On-site
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more…
Skills: Hardware Installation, Field Service Engineering, Project Management, Customer Relationship Management, Technical Documentation
Shanghai, Shanghai, China · On-site
Job Description Summary Reporting to the Manager or Associate Director, the Senior Scientific Support Representative is responsible for providing product and scientific support and guidance to new, existing and potential…
Skills: Mammalian Cell Culture, Immunology, Cell Separation, Flow Cytometry, Customer Support
Shanghai, Shanghai, China · On-site
Synthomer is a leading supplier of high-performance, highly specialised polymers and ingredients that play vital roles in key sectors such as coatings, construction, adhesives, and health and protection – growing markets…
Skills: Polymer Science, Formulation Design, Technical Customer Support, Troubleshooting, Polymer Testing
Shanghai, Shanghai, China · Hybrid
Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connec…
Skills: Customer Onboarding, Customer Success Planning, Account Management, Issue and Escalation Management, Churn Risk Mitigation
Shanghai, Shanghai, China · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Process Development, Technology Roadmap Management, Customer Satisfaction, Continuous Improvement Plan, System Evaluation
Shanghai, Shanghai, China · On-site
DEKRA德凯作为世界知名的第三方专业检测认证机构，业务遍布5大洲60多个国家和地区，逾44000名员工提供高品质且独立的专家服务。并为DEKRA德凯成为安全与可持续发展世界里的全球合作伙伴这一愿景共同努力。 Tasks 任务 Support clients in understanding certification requirements and answer related inquiries. 支持客户理解认证要求并解答相关咨…
Skills: Customer Service, Administrative Support, English Fluency, Certification Standards, Problem Solving
Shanghai, Shanghai, China · On-site
C.H. Robinson is seeking a Strategic Customer Success Manager to join our APAC Managed Solutions team. In this key position, you will be responsible for growth and retention of strategic global accounts. The main objecti…
Skills: Account Management, Financial Management, Supply Chain Solutions, Strategic Planning, Executive Relationship Management
Pudong, Shanghai, China · On-site
Overview Job Title: Customer Service Support Responsibilities Provides pre-sales and/or aftermarket sales consulting to benefit Waters customers in areas such as product/service solution，customer service requests such as…
Skills: Customer Service, Pre-sales Consulting, Aftermarket Sales, Order Management, Account Receivable Collections
Shanghai, Shanghai, China · Hybrid
Company Description We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the w…
Skills: Customer Experience, Troubleshooting, Payment Processing, Technical Support, Communication Skills
Shanghai, Shanghai, China · Hybrid
Job Description Lead a team of professional level specialists within the Consumer & Shopper Engagement department Take full ownership of escalations, providing support and coaching the team through to full resolution. Wo…
Skills: Team Management, Escalation Management, Stakeholder Management, Contact Center Systems, Data Analysis
Shanghai, Shanghai, China · On-site
In short As a Retail Account Service Specialist, you will play a pivotal role in ensuring Direct-to-Consumer (DTC) retail operational excellence in the Greater China market. This role requires a unique blend of operation…
Skills: Order Management, Supply Chain Operations, Microsoft Dynamics 365, Looker, Advanced Excel
Shanghai, Shanghai, China · On-site
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with…
Skills: Ocean Freight Operations, Logistics Management, Freight Forwarding, Supply Chain Operations, Booking and Documentation
Shanghai, Shanghai, China · On-site
Responsibilities: 1) Responsible for the maintenance and growth of existing large and complex accounts to drive long term profitable growth by maintaining or growing share. 2) Identify key growth opportunities and advanc…
Skills: Account Management, Negotiation, Analytical Skills, Problem Solving, Communication
Shanghai, Shanghai, China · On-site
Company: Qualcomm China Job Area:Engineering Group, Engineering Group > Hardware Applications Engineering General Summary: We are looking for a seasoned ASIC Backend Customer Support Engineer with solid physical design b…
Skills: ASIC Physical Design, Timing Closure, Physical Verification, Floorplanning, Clock Tree Synthesis
Shanghai, Shanghai, China · On-site
JOB mission: CHANEL is committed to nurturing long-term client relationships, building lasting emotional connections, and ensuring every client feels valued beyond the transaction. As Retail Service Program Manager, you …
Skills: Program Management, Client Service Strategy, VOC Program Management, Stakeholder Engagement, Analytical Skills
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide Level 2 technical support for AliCloud services, including server creation, maintenance, and performance optimization. Monitor system resources and escalate complex technical issues to Level 3 support while maintaining comprehensive system documentation.
Requires 2-3 years of practical experience with AliCloud core services and a solid understanding of DevOps principles. Candidates should have experience in server management (Linux/Windows) and troubleshooting for large enterprises, with AliCloud certifications being a plus.
加入 ITC，一家在上海、新加坡和西贡设有办事处的先行者。 我们是财富 500 强公司和行业领导者的创新中心，引导他们在充满挑战的中国和亚太市场中前行；我们不仅仅是在引领数字商务的未来，我们正在创造它。 在 ITC，您将使用尖端的 MarTech、电子商务和全渠道解决方案来重塑他们的业务格局 。作为我们团队的一员，您不仅会见证还将为客户显著的投资回报率和市场成功做出贡献 。 加入我们的旅程，重新定义行业标准并提升整个亚洲的市场体验。
凭借遍布亚太地区的 60 名专业人才组成的优秀团队，我们在 2023 年的里程碑包括：
我们正在寻找一位资深且积极进取的阿里云工程师加入我们的团队。 理想的候选人将对阿里云技术和 DevOps 实践有深入的了解。 此职位将负责提供 2 级干预、创建和管理服务器、监控资源并将问题上报给 3 级支持。 该职位位于我们上海的办公室，并向云经理汇报。
联系方式：[email protected]
Reimagining Your Digital Future Together
IT Consultis (ITC) is an award-winning Digital Transformation Consultancy in China & Asia, empowering Fortune 500 companies with the right strategy & execution playbook to grow revenue and build customer loyalty. Our Core Values: We Figure It Out | We Own It | We, the TEAM We partner with 500+ premium brands in B2C/B2B/B2C2B sectors, such as LVMH, Apple, Moschino, Hublot, Omega, Maison Margiela, Marni, Stella McCartney, Shiseido, BASF, Intralox, Brandy Melville, Wellington College, AmCham, Banyan Tree, Accor, Pernod Ricard, Pirelli, Swatch Group, and more. Our expertise includes: - Digital Transformation & Change Management - Digital Transformation Talent Augmentation - WeCom & Clienteling & Retail Digital Transformation - Salesforce, CRM, CDP, Data, & Marketing Automation Analytics - Tailor-made Digital & Commerce Experiences: WeChat Mini Programs, Websites, Apps - System Integration, APIs & Infrastructure Management Learn more about us at https://it-consultis.com/ 👉 For more expert insights, exclusive case studies, and the latest updates on the China market, subscribe to ITC Monthly Newsletter: https://zc.vg/SXVAp
Offices: No.489 South Xiang Yang Road 4th Floor, Office D, Shanghai, Shanghai 200031, CN · Level 22 & 23 Odeon Towers, 331 North Bridge Road, Singapore, Singapore 188720, SG · The Golden Building, 19 Tan Canh, Ward 1, Ho Chi Minh, Tan Binh 700000, VN
There are currently 168 open customer service & support positions in Shanghai, China listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include HSBC, ASM International N.V., JLL, Third Bridge Group, Abercrombie & Fitch Co., among others. Browse the listings above to see every active employer.
Yes — 16 of the 168 open customer service & support positions offer remote or hybrid work (3 remote, 13 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
