Customer Service & Support Jobs in Shanghai, China (Now Hiring) — 168 open — Page 2
Ass. Manager - Account Management
Shanghai, Shanghai, China · On-site
Mid level
Responsibilities: 1) Responsible for the maintenance and growth of existing large and complex accounts to drive long term profitable growth by maintaining or growing share. 2) Identify key growth opportunities and advanc…
Skills: Account Management, Negotiation, Analytical Skills, Problem Solving, Communication
ASIC Backend Customer Support Engineer
Shanghai, Shanghai, China · On-site
Senior$4M raised
Company: Qualcomm China Job Area:Engineering Group, Engineering Group > Hardware Applications Engineering General Summary: We are looking for a seasoned ASIC Backend Customer Support Engineer with solid physical design b…
Skills: ASIC Physical Design, Timing Closure, Physical Verification, Floorplanning, Clock Tree Synthesis
Customer Service Representative
Shanghai, Shanghai, China · Hybrid
Senior$3.7B raised
Job Description Key Responsibilities Finish daily on time and meet all related requirements regarding Quality Management System and EHS Management System. Work with related functions to process and manage key customer or…
Skills: Order Management, Oracle ERP, Supply Chain Management, Data Analysis, Customer Relationship Management
Sales Support Engineer
Shanghai, Shanghai, China · On-site
Mid level
Is accountable for keeping solution documentation and solution data up-to date, approved and stored in the appropriate place: • Approval documents • Authority approval documents • Owner manuals • User manuals • ‘As built…
Skills: Technical Documentation, SAP S-Plan, Project Coordination, Costing and Pricing, Quality Assurance
Service Engineer-1
Shanghai, Shanghai, China · On-site
Mid level
Position Summary Responsible for installation, maintenance and repair for ZEISS products to meet the requiements from customerBuild good relationship with customers and provide timely response to all requests from both i…
Skills: Machine Installation, Troubleshooting, Repair, Customer Service, Coordinate Measuring Machines
Facilities Officer
Shanghai, Shanghai, China · On-site
Mid level
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Customer Service, Event Planning, Stakeholder Management, Data Analysis, Communication Skills
Sales Support Engineer
Shanghai, Shanghai, China · On-site
Mid level
Is accountable for keeping solution documentation and solution data up-to date, approved and stored in the appropriate place: • Approval documents • Authority approval documents • Owner manuals • User manuals • ‘As built…
Skills: Technical Documentation, SAP S-Plan, PDM, 2D/3D/BIM Layouts, Costing and Pricing
Customer Service Representative
Shanghai, Shanghai, China · Hybrid
Senior$3.7B raised
Key Responsibilities Finish daily on time and meet all related requirements regarding Quality Management System and EHS Management System. Work with related functions to process and manage key customer orders accurately …
Skills: Order Management, Oracle ERP, Supply Chain Management, Data Analysis, Customer Relationship Management
(fluent English) Account Manager (Asian Market)
Shanghai, Shanghai, China · Remote Solely
Mid level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be …
Skills: Account Management, B2B Client Management, Customer Support Operations, Stakeholder Management, Conflict Resolution
(fluent English) Account Manager (Global)
Shanghai, Shanghai, China · Remote Solely
Mid level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be …
Skills: Account Management, Stakeholder Management, KPI Monitoring, SLA Management, Conflict Resolution
Guest Experience Expert
Shanghai, Shanghai, China · On-site
Entry level
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Check-in/Check-out, Luggage Handling, Customer Service, Operational Reporting
呼叫中心客服专员(粤语)
Shanghai, Shanghai, China · On-site
Entry level$1.9B raised
该职位是帮助怡安数字化福利运营的客户(包括香港客户)进行日常运营管理操作,并且通过热线和邮箱等回答客户的问题与查询。 职位简介: - 根据福利政策和规则,按照正确的流程和约定的时效准确回答询问和问题,包括及时准确地回答热线来电和通过邮箱回复询问 - 遵循客户的具体要求,满足每位客户的确切需求 - 审核客户的报销申请 - 根据分配的任务和要求,提供每日总结报告 - 能够识别、记录并提醒主管客户的来电趋势 - 运用系统工具生成月度财务、保险…
Skills: Cantonese, Mandarin, English, Customer Service, Call Center Operations
Specialist 3, Customer Operations
Shanghai, Shanghai, China · On-site
Senior$901M raised
Company Description WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made acce…
Skills: Account Management, Supply Chain Coordination, Order-to-Cash, Demand Planning, Revenue Management
OKAM, Greater China
Shanghai, Shanghai, China · On-site
Mid level
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud …
Skills: Operational Management, Customer Service Excellence, SLA KPI Management, Business Review Preparation, Supply Chain Solutions
Applications Scientist
Shanghai, Shanghai, China · On-site
Mid level
Role Details Role: Location: Applications Scientist China Reports to: Customer Solution Manager - I&A China Oxford Instruments Our purpose is to accelerate the breakthroughs that create a brighter future for our world. O…
Skills: EDS, EBSD, Nano Indentation, SEM, TEM
客户服务代表
Shanghai, Shanghai, China · On-site
Entry level
工作岗位:停车App客服 【工作内容】 客户咨询呼入及在线服务 1、业务咨询内容:市民使用上海停车App 产生的各类咨询。 2、打字速度(30字/分钟)以电话接听和在线答疑为主,不含销售和外呼。服务上海市民,能听懂沪语,优先考虑,入职就缴纳五险一金 上班时间是做五休二,或者做一休一 服务时间: 08:00-20:00
Skills: Customer Service, Online Support, Typing Speed, Shanghainese Language, Communication Skills
渠道支持经理
Shanghai, Shanghai, China · On-site
Mid level
FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'bett…
Skills: Marketing, Bancassurance, Communication, Coordination, Customer Relationship Management
Fashion Retail Marketing Manager
Shanghai, Shanghai, China · On-site
Senior+$757M raised
Job Mission The fashion division is entering a new phase of expansion of its business. In order to help the organization continuously strengthen the daily business and take challenges of the future, this role is created …
Skills: Luxury Fashion Marketing, VIP Event Management, Project Management, Budget Management, Stakeholder Alignment
Field Application Scientist
Shanghai, Shanghai, China · Hybrid
Senior$20B raised
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Technical Support, Product Demonstrations, Method Development, Technical Problem-Solving, Project Management
Social Media Operation Intern - 新媒体运营实习生
Shanghai, Shanghai, China · On-site
Entry level$29M raised
【职位描述】 在这个岗位上,你将协助工作室与玩家之间建立重要纽带。我们希望结合你的帮助,让每一次沟通都充满诚意与温度。 内容管理: 你将协助管理国内主流社交媒体账号,确保各类资讯、视频及文章能够准确、及时且规范地发布。 文案撰写: 你将负责撰写日常社媒文案。我们希望你能用得体、真诚且富有感染力的文字,传达工作室的声音。 内容本地化: 你将协助团队将工作室的英文动态(如官方新闻、博客、开发者日志)翻译为流畅优美的中文,消除语言隔阂。 构建…
Skills: Social Media Management, Copywriting, English to Chinese Translation, Community Management, Data Analysis