Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees cr…
Skills: Digital Test, Optical Test, Technical Support, Troubleshooting, High Performance Oscilloscopes
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—fo…
Lead Logistics Emerging Product Specialist (Korean speaker)
Qingdao, Shandong, China · On-site
Mid level
Acts as the owner of the job file and has responsibility for creating and updating of shipping documents and Customer Invoices in the system. Owns all SCM Operations activities under file management for thecustomers unde…
Lead Logistics Emerging Product Specialist (Japanese speaker)
Qingdao, Shandong, China · On-site
Mid level
Acts as the owner of the job file and has responsibility for creating and updating of shipping documents and Customer Invoices in the system. Owns all SCM Operations activities under file management for thecustomers unde…
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Role: Regional Recruitment Manager Location: China – Shanghai / Chengdu / Shenzhen Job type: Full Time, Contract (24 months) Why QS? At QS, we believe that work should empower you. That’s why we foster a flexible working…
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, provi…
Skills: Technical Support, Sales Support, Product Demonstration, System Troubleshooting, System Repair
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Introduction Maersk is a global leader in inte…
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—fo…
Job Req Number: 120279 Time Type: Full Time General Responsibilities 主要工作职责To provide excellent, efficient and high-quality service to customer at all times始终为客户提供卓越、高效、优质的服务Responsible for daily business learning and fo…
Job Req Number: 121560 Time Type: Full Time General Responsibilities 主要工作职责To provide excellent, efficient and high-quality service to customer at all times始终为客户提供卓越、高效、优质的服务Responsible for daily business learning and fo…
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and log…
Skills: Data Validation, Customer Communication, MS Office, Freight Forwarding, Cross-border Logistics
ASM International N.V.
Senior Engineer I, Field Service
Chengdu, Sichuan, China · On-site
Senior
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more…
Skills: Process Support, New Product Installation, Project Scope Definition, Resource Planning, Customer Relationship Management
ASM International N.V.
Senior Engineer I, Field Service
Chengdu, Sichuan, China · On-site
Senior
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more…
Skills: Process Support, New Product Installation, Project Scope Definition, Resource Planning, Risk Assessment
About Analog Devices Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and…
Skills: Optical Module Architecture, Data Center Connectivity, Hardware Debugging, System Integration, MCU Firmware
Ads Performance Manager (Japanese speaking), Advertiser Success Team
Chengdu, Sichuan, China · On-site
Mid level$35B raised
Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing s…
Skills: Japanese Fluency, English Fluency, Account Management, Data Analysis, Digital Advertising
Ocean Customer Experience Specialist Japanese Speaker
Chengdu, Sichuan, China · On-site
Entry level
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case…
Skills: Japanese Language, Customer Experience, Case Management, Customer Onboarding, Relationship Management
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Full-time
bachelor degree, postgraduate degree
Posted 1d ago
Apply by Aug 11
~40 hrs/week
Responsibilities
Provide in-depth pre and post-sales technical support for digital and optical test solutions, including troubleshooting and configuration. Resolve customer inquiries via remote channels and contribute technical articles to the company knowledge base.
Requirements
Requires a Bachelor's, Master's, or Doctorate degree in Electronics Engineering or equivalent. Candidates must have 10+ years of experience with test and measurement instruments and high-speed digital interface testing.
Full job description
Overview
Keysightis at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winningculture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
As an expert of Digital Test products or solutions, provides responsive and in-depth pre and post-sales technical support including measurement, troubleshooting, application and configuration. Applications include PCI-E, DDR, USB, Ethernet, HDMI, etc.
Added advantage: Extends technical support to Optical Test products or solutions. Optical applications include optical passive components, active components, communication system testing.
Understands and resolves customer's technical inquiry via remote channels such as phone, email, portal.
Performs research which may include replicating customer's issue in the lab and/or working with R&D to find resolution.
Delivers start-up assistance or solution implementation to the customer via remote means.
Qualifies and refers sales opportunities for hardware, software and services to the Sales team.
Creates and contributes technical articles to the KeysightCare Knowledge Base
Qualifications
Bachelors/Master/Doctorate Degree in Electronics Engineering or equivalent.
Typically, 10+ Years experience in using Test & Measurement instruments and software for digital and/or optical test. Knowledgeable with High Performance Oscilloscopes; added advantage if knowledgeable with Bit Error Rate Tester, optical test systems such as Optical Modulation Analyzer and Lightwave Component Analyzer. Good understanding and experience in high-speed digital interface tests such as PCI-E, DDR, USB, Ethernet, HDMI.
Strong communication skills and possesses the ability to interact with a wide variety of people, and able to discuss and explain complex issues remotely.
Possesses a customer-first mindset with the passion to serve customers.
Ability to work independently.
Able to handle multiple tasks and work under pressure.
Accelerate Innovation to Connect and Secure the World
Industry
Appliances, Electrical, and Electronics Manufacturing
Company size
10,001+ employees
Headquarters
Santa Rosa, California
LinkedIn followers
329,248
Total funding
$1.4B
Keysight empowers innovators to explore, design, and bring world-changing technologies to life.
As the industry’s premier global innovation partner, Keysight’s software-centric solutions serve engineers across the design and development environment, enabling them to deliver tomorrow’s breakthroughs at speed and with reduced risk.
Keysight leverages its strength as the world’s leading test and measurement provider and today enables innovators to push the boundaries of engineering by quickly solving design, emulation, and test challenges to help create the best product experiences.
Whether you're looking to improve your design and development process, optimize and secure your network, or harness AI and digital twins to get a head start on technologies like 6G, AV and EV, IoT, or quantum computing — Keysight accelerates innovation across the workflow with intelligent insights built on the most accurate measurements. Our fusion of technology knowledge, measurement science expertise, and tailored solutions helps you forge ahead with confidence in our connected and dynamic world.
Keysight Technologies (NYSE: KEYS) is an S&P 500 technology company, headquartered in Santa Rosa, California, with offices and manufacturing worldwide. Keysight owns 2,000+ patents and our ~15,000 employees work with nearly 32,000 customers worldwide to start technology revolutions. Keysight customers span the communications, industrial automation, aerospace and defense, automotive, energy, semiconductor, and general electronics markets.
Join us! To accelerate innovation to connect and secure the world, innovators start here, with Keysight.
Offices: 1400 Fountaingrove Pkwy, Santa Rosa, California 95403, US · Tutkijantie 6, Oulu, Northern Finland 90590, FI · Lebuhraya Bayan Lepas, Gelugor, Pulau Pinang 11900, MY · Wingepark 51, Rotselaar, Flemish Region 3110, BE · Moll de Barcelona, 1, Barcelona, Catalonia 08039, ES
How many Customer Service & Support jobs are open in Chengdu, China right now?
There are currently 37 open customer service & support positions in Chengdu, China listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Chengdu, China?
Companies currently hiring include A.P. Moller - Maersk, Amazon, ASM International N.V., Applied Materials, DHL Global Forwarding, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Chengdu, China?
Yes — 3 of the 37 open customer service & support positions offer remote or hybrid work (3 remote, 0 hybrid).
How do I apply for Customer Service & Support jobs in Chengdu, China?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.