Customer Service & Support Jobs in Chengdu, China (Now Hiring) — 37 open — Page 2
ASM International N.V.
Senior Engineer I, Field Process
Chengdu, Sichuan, China · On-site
Senior
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more…
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and log…
Skills: Supply Chain Operations, Logistics Management, Process Improvement, Microsoft Excel, Statistical Analysis
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and log…
• Own end-to-end service delivery performance, ensuring operational excellence, customer experience, and alignment with Lead Logistics product standards. • Drive transformation through digital adoption, process standardi…
Skills: Leadership, People Development, Stakeholder Management, Analytical Problem Solving, Continuous Improvement
Job Description Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its …
Job Purpose/summary This role will execute a detail-oriented and proactive individual to join our team as a Night Shift Data & Performance Maintenance Analyst. This role is critical in ensuring the smooth operation of ou…
Skills: Data Analysis, Excel, Power BI, Tableau, VBA
Seller Support at AMAZON Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low pric…
Skills: Written Communication, Oral Communication, Time Management, Data Interpretation, Logical Reasoning
Job Purpose • Own end-to-end service delivery performance, ensuring operational excellence, customer experience, and alignment with Lead Logistics product standards. • Drive transformation through digital adoption, proce…
Skills: Leadership, People Development, Stakeholder Management, Analytical Problem Solving, Continuous Improvement
Main Accountabilities: 1.Serve as the primary contact for assigned customers, ensuring the delivery of agreed service commitments and KPIs. 2. Coordinate with global origins, destinations, and cross-functional teams to s…
Key Responsibilities: · Coordinate to develop a framework that can help define, integrate and manage processes that can be measured and managed against customer expectations and are in line with business strategy and obj…
Overview Sr Service Account Manager is a driven and innovative leader that will drive to grow service contract business. Sr Service Account Manager also is responsible for creating annual operating plan with APAC busines…
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Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. …
Skills: MRP, ERP, English Proficiency, Microsoft Office Suite, Customer Service
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and log…
Skills: Logistics, Supply Chain Management, Process Improvement, Data Analysis, Project Management
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Full-time
postgraduate degree
Posted 22d ago
~40 hrs/week
Responsibilities
Responsible for providing process support and implementation to meet customer needs and exceed expectations. This includes managing new product installs, leading site start-ups, and driving continuous improvement of the customer experience.
Requirements
Requires a Master's degree or above with solid technical knowledge of the semiconductor industry, specifically in CVD, ALD, Furnace, or EPI. Candidates must have strong experience with complex instrumentation and the ability to collaborate in a team environment under tight deadlines.
Full job description
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
POSITION SUMMARY
As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites.
JOB RESPONSIBILITIES
Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
Drive continuous improvement of the customer experience through team, process and support tool development.
Drive and manage new product installs and subsequent process development.
Leading new site start up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
Define project scope and resource planning together with BU, escalate to Manager for resource gap.
Support CS EE /Sales/BU as one team to success site base operation/service.
REQUIREMENTS
Master Degree or above.
Solid technical knowledge and deep business perspective in the Semiconductor industry, preferably in CVD/ALD/Furnace/EPI related.
Strong industry experience that support complex instrumentation, applications and informatics.
Ability to work in a team environment with tight deadlines and multiple priorities.
Ability to collaborate with others to find the best solutions
Good command of English
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Related keywords
SemiconductorCVDALDFurnaceEPIField Process EngineeringProcess DevelopmentNew Product InstallSite Start-upInstrumentationInformatics5GCloud ComputingAIAutonomous Driving
ASM International N.V. is a consumer electronics company based out of ALMERE, Netherlands.
Offices: Versterkerstraat 8, ALMERE, 1322AP, NL
Frequently asked questions
How many Customer Service & Support jobs are open in Chengdu, China right now?
There are currently 37 open customer service & support positions in Chengdu, China listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Chengdu, China?
Companies currently hiring include A.P. Moller - Maersk, Amazon, ASM International N.V., Applied Materials, DHL Global Forwarding, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Chengdu, China?
Yes — 3 of the 37 open customer service & support positions offer remote or hybrid work (3 remote, 0 hybrid).
How do I apply for Customer Service & Support jobs in Chengdu, China?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.