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Part-time
high school
Posted 7d ago
~30 hrs/week
Responsibilities
The Community Assistant is responsible for generating new leases and renewals through peer engagement and providing exceptional customer service. They also support day-to-day office operations, conduct property tours, and act as a property ambassador.
Requirements
Candidates must have a high school diploma or equivalent and are preferred to have at least one year of experience in customer service, sales, or retail. Current enrollment at the local university and status as a resident is highly preferred.
Full job description
Description
Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!
The Position: The Community Assistant is primarily responsible for generating new leases and renewals through peer engagement, providing exceptional customer service, and supporting day to day office operations. This individual will act as the first point of contact for prospective residents, conduct tours, and represent the property both on and off campus. A successful Community Assistant will provide excellent customer service to residents and prospects, execute on day-to-day property operations, and support efforts to ensure the property meets or exceeds leasing and occupancy goals each year.
The Property: The Quarters Gainesville is a garden-style student housing community in Gainesville, Florida, designed to serve students attending the University of Florida. The 251 unit, 920 bed community offers 3 and 4-bedroom units with amenities that include a resort-style swimming pool, fitness center, grilling station, and much more. The Quarters provides team members with opportunities to develop and grow their careers while delivering an unmatched living experience for our residents.
This is a part-time position working a variable schedule, not to exceed 29.5 hours per week. Rotating nights and weekends are required and may vary based on property needs.
The compensation rate for this position is $14.00/hrplus commission potential. This rate is determined by current market data based on the position requirements and complexities.
Responsibilities & Duties
Demonstrate excellent customer service with residents, prospects, vendors, officials, and community members; prioritizing others and fighting for their highest possible good.
Maintain exceptional curb appeal and take pride in the property grounds, amenities, and common areas. Regularly walk and maintain the tour path, model unit, and amenity spaces.
Serve as the first point of contact for prospective residents and community inquiries.
Conduct property and unit tours, present leasing options, and answer questions about community features and amenities.
Maintain consistent follow-up communication with prospects via phone, text, and email within property management systems to maximize conversions.
Drive leasing traffic through on-campus outreach and peer networking.
Participate in the planning and execution of resident events, move-ins, and community activities.
Support lockouts for residents after hours, when assigned.
Act as a property ambassador both on and off campus, promoting the community in a positive and professional manner.
Provide first-level support and resolution for prospects, residents, and guarantors.
Clean the model unit, clubhouse, and other amenity spaces as assigned.
Process, organize, and distribute resident packages as assigned.
Attend regularly scheduled team and 1:1 meetings to stay up to date on general property operations.
Assist in the annual unit turnover and help execute move-in/move-out procedures.
Work the entirety of the turnover period, including nights and weekends as scheduled.
Open and close the office, clubhouse, and model unit as assigned, following property standards and procedures.
Maintain a professional appearance and adhere to the company dress code at all times.
Requirements
High school diploma or equivalent required.
One of more years of experience working in the customer service, sales, or retail industry is preferred.
Current enrollment at the local university and status as a current/future resident is highly preferred.
Knowledge, Skills, & Abilities
Demonstrated ability to work in a fast-paced, goal-oriented environment.
Strong communication, organization, and customer service skills.
Ability to confidently engage with peers and represent the property positively.
High level of professionalism and reliability.
Motivated self-starter who thrives in a team setting.
Ability to receive coaching and act on feedback.
Experience with Microsoft Office and Entrata software is preferred.
Pass a criminal background check.
Ability to work extended hours during the turnover period, including nights and weekends.
This role is based fully in-office and requires onsite presence. Must be available to consistently work a minimum of 12 hours per week between 9:00am – 6:00pm. Weekday and weekend shifts will be required.
Headquartered in Mankato, MN, Tailwind Group is a multi-faceted real estate development, management, and leasing firm. By functioning in concert with property owners and typically participating in joint ownership, our organization has a vested interest in aligning and maintaining the performance expectations of all parties.
With over 40 years of combined experience, Tailwind Group is focused on putting our clients’ interests first, delivering on our commitments and applying a keen understanding of real estate and risk management. Our emphasis on building and sustaining unique, amenity-rich developments creates a setting where property values exceed market trends and people understand the true meaning of community.
Offices: 530 South Front Street, Suite 100, Mankato, MN 56001, US · 687 Excelsior Blvd, Excelsior, Minnesota 55331, US
How many Administrative jobs are open in Gainesville, FL right now?
There are currently 517 open administrative positions in Gainesville, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Gainesville, FL?
Companies currently hiring include UF Health, City of Gainesville, Florida Department of Agriculture and Consumer Services, Santa Fe College Business Programs, SIMEDHealth, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Gainesville, FL?
Yes — 25 of the 517 open administrative positions offer remote or hybrid work (9 remote, 16 hybrid).
How do I apply for Administrative jobs in Gainesville, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.