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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401(k)
Posted 37d ago
Apply by Aug 5
~40 hrs/week
Responsibilities
The Patient Services Coordinator manages patient registration, appointment scheduling, and surgery coordination while maintaining accurate patient records. They also serve as the primary point of contact for incoming calls and facilitate communication between patients and clinical staff.
Requirements
Candidates must possess a high school diploma or equivalent and proficiency in Microsoft Office applications. Previous experience in a receptionist or office role is preferred, with a strong preference for candidates with surgery scheduling experience.
Willamette Valley Cancer Institute is looking for a Patient Services Coordinator to join their phenomenal team! This role registers and schedules appointments for patients in an efficient and timely manner as well as answering, screening, and directing all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values.
The general pay scale for this position at WVCI is $19.00-$34.03. The actual hiring rate is dependent on many factors, including but not limited to: prior work experience, education, job/position responsibilities, location, work performance, etc.
Employment Type: Full Time, 1.0 FTE
Benefits: M/D/V, Life Ins., 401(k)
Location: Eugene, OR
Responsibilities
Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt.
Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
Surgery scheduling and care coordination with local hospitals and surgery centers.
Schedules returning appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.
Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records.
Other duties as requested or assigned. May type memos and forms.
Qualifications
High school diploma or equivalent required.
Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
Some receptionists or office experience preferred.
Surgery scheduling experience is strongly preferred.
Must successfully complete required e-learning courses within 90 days of occupying position.
Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.
Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them.
Commits to Quality: Emphasizes the need to deliver quality products and/or services
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
WORKING CONDITIONS:
Work is performed in an office or clinical environment and involves in-person interaction with co-workers, management, and/or clients. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require minimal travel by automobile to office sites.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Related keywords
Patient ServicesGynecologic OncologySchedulingRegistrationInsuranceHIPAAMedical RecordsSurgery CoordinationMicrosoft OfficeOutlookWordExcelClinical EnvironmentComplianceAdministrative SupportPatient Care
Every day, The US Oncology Network helps approximately 3,300 providers deliver value-based, integrated care for patients—close to home. Through The Network, these independent doctors come together to form a community of shared expertise and resources dedicated to advancing local cancer care and to delivering better patient outcomes. The Network provides doctors with access to coordinated resources, best business practices, and the experience, infrastructure and support of McKesson. This collaboration allows the doctors in The Network to focus on the health of their patients, while McKesson focuses on the health of their practices. Together, The Network and its affiliated physicians are committed to the success of independent practices, everywhere. For more information, visit www.usoncology.com.
Offices: 10101 Woodloch Forest Dr, The Woodlands, TX 77380, US
Healthcare Oncology PharmacyTest and MeasurementHealth CareCommunitiesConsultingEducationOncologySEOMedicalAdvertising
How many Administrative jobs are open in Eugene, OR right now?
There are currently 242 open administrative positions in Eugene, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Eugene, OR?
Companies currently hiring include University of Oregon Continuing and Professional Education, Quantum Residential, The US Oncology Network, OnePeak Medical, UnitedHealth Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Eugene, OR?
Yes — 30 of the 242 open administrative positions offer remote or hybrid work (15 remote, 15 hybrid).
How do I apply for Administrative jobs in Eugene, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.