Denver, Colorado, United States · Hybrid
$25/hr–$33/hr
About the Team The Customer Success team is at the heart of everything Nomad does. You'll be the high-impact problem-solver who owns the customer experience from end to end, turning complex payment questions, platform is…
Skills: Customer support, Property management, Communication, Problem-solving, Technical aptitude
Denver, Colorado, United States · On-site
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Resident Retention, Event Planning, Customer Service, Sales and Marketing, Budget Management
Denver, Colorado, United States · On-site
$65k–$78k/yr
** Applications will be received until August 18th. If the position is not filled by then, we may consider applications submitted after the deadline. Interested applicants must apply online by visiting the Denver Public …
Skills: Facility management, Budget management, Staff supervision, Preventive maintenance, Customer service
Denver, Colorado, United States · On-site
We consider applications for this position on an ongoing basis. OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying…
Skills: Operational excellence, Merchandising, Inventory management, Customer service, Attention to detail
Denver, Colorado, United States · On-site
$24/hr–$28/hr
The Denver Hospice has an immediate opening for an Admissions Coordinator II position. LOCATION: Denver, CO STATUS: Full-time SCHEDULE: Monday - Friday, 9am - 6pm, with rotating weekends (1 weekend/month) PAY RANGE: $24.…
Skills: Hospice care coordination, Palliative care, Patient advocacy, Insurance verification, Data entry
Denver, Colorado, United States · Hybrid
$70k–$80k/yr
Summary Under the direction of the Accounting Manager, the Staff Accountant performs and reviews accounting entry tasks as well as provides general accounting functions for the accounting department. The Staff Accountant…
Skills: Accounting, Account reconciliation, Financial statement review, Month-end closing, Accounts receivable
Denver, Colorado, United States · On-site
** Applications will be received until August 26, 2026 or until filled. If the position is not filled by then, we may consider applications submitted after the deadline. Interested applicants must apply online by visitin…
Skills: Student supervision, Child development, Communication, Professionalism, Safety compliance
Denver, Colorado, United States · On-site
** Applications will be received until August 26, 2026 or until filled. If the position is not filled by then, we may consider applications submitted after the deadline. Interested applicants must apply online by visitin…
Skills: Student supervision, Child development, Communication, Professionalism, Safety compliance
Denver, Colorado, United States · On-site
March of Dimes leads the fight for the health of all moms and babies. We’re advocating for policies to protect them. We’re working to radically improve the health care they receive. We’re pioneering res…
Skills: Fundraising, Customer Service, Communication, Relationship Management, Driving
Denver, Colorado, United States · On-site
$49k–$59k/yr
** Applications will be received until August 19, 2026 If the position is not filled by then, we may consider applications submitted after the deadline. Interested applicants must apply online by visiting the Denver Publ…
Skills: Grievance processing, Unemployment processing, Collective bargaining, Customer service, Data management
Denver, Colorado, United States · On-site
$21/hr–$26/hr
**Applications for this position must be submitted by August 19, 2026 to ensure full consideration. If a candidate is not identified through our initial review process, we will continue to review applications received af…
Skills: Instructional support, Behavioral management, Lesson plan assistance, Student assessment, Recordkeeping
Denver, Colorado, United States · On-site
Job Description: Provides administrative and technical direction for the operation and maintenance of the building. Manages the building engineering staff in conjunction with the Property Manager. Responsible for impleme…
Skills: Building Maintenance, Project Management, Capital Planning, Utility Management, HVAC Systems
Denver, Colorado, United States · On-site
This position will be posted for a minimum of 5 days Coalition Mission The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting s…
Skills: Patient care, Vital signs monitoring, Phlebotomy, Laboratory testing, Electronic health records
Denver, Colorado, United States · Hybrid
$85k–$95k/yr
Description Join Carina Health Network and help us make Colorado communities healthier! Are you passionate about population health and interested in improving patient experience and outcomes? We support community health …
Skills: HR operations, Benefits administration, Leave administration, HRIS management, Onboarding
Denver, Colorado, United States · On-site
JOB SUMMARY The Group X Coach creates an inviting, inspiring and motivating group exercise experience through delivering pre-choreographed or freestyle group exercise programs to members and guests. ESSENTIAL DUTIES & RE…
Skills: Group exercise instruction, Fitness coaching, Communication, Customer service, Motivational speaking
Denver, Colorado, United States · Hybrid
Job Family Internal Sales About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workfo…
Skills: Sales Support, Salesforce, Microsoft Office, Microsoft Outlook, Microsoft Word
Denver, Colorado, United States · On-site
$26/hr–$30/hr
Join our team as a Resident Services Coordinator at Avenida del Sol & Ruby Vista! Are you someone who enjoys building relationships, connecting people to resources, and creating a welcoming community? We’re looking for a…
Skills: Relationship building, Community outreach, Program coordination, Youth programming, Family support
Denver, Colorado, United States · On-site
$21/hr–$30/hr
We are recruiting for a mission-driven Administrative Clinic Support Lead to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day…
Skills: Clinic operations, Patient scheduling, Data entry, Time management, Organizational skills
Denver, Colorado, United States · Remote OK
$65k–$110k/yr
ClearancePublic Trust Overview Ardent Eagle Solutions (AES) is seeking Records Management Specialists to support a competitive federal contracting opportunity with the U.S. Department of Commerce (DOC), Economic Developm…
Skills: Records management, Document control, Information governance, NARA standards, Records disposition
Denver, Colorado, United States · On-site
$21/hr–$24/hr
We are recruiting for a mission-driven Patient Access Specialist - Webb Peds PRN to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live ev…
Skills: Patient registration, Insurance verification, Financial counseling, Data entry, Customer service
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You will own the end-to-end customer experience for rental property owners and tenants by managing inquiries across multiple channels. This includes processing lease modifications, resolving financial questions, and triaging complex issues to specialized internal teams.
Candidates must have at least 2 years of experience in customer support or real estate with a strong ownership mindset. Proficiency in CRM tools, Google Suite, and the ability to handle high-volume multi-channel communications are required.
The Customer Success team is at the heart of everything Nomad does. You'll be the high-impact problem-solver who owns the customer experience from end to end, turning complex payment questions, platform issues, and lease modifications into moments of delight. Working cross-functionally with Operations, Product, Accounting, and beyond, you'll be the glue that connects teams and the champion who ensures no customer falls through the cracks. Your success directly fuels owner retention and sets the standard for service excellence at Nomad.
As a Senior Customer Support Specialist, you will be the primary support partner for Nomad's rental property owners and tenants across the full lifecycle of their lease. You'll handle a high volume of inquiries across phone, SMS, email, and ticketing systems—with the majority of your time spent in live conversations. You will manage payment inquiries, interpret ledger details, process lease breaks and addendums, and triage complex issues to specialized teams. Your ability to take full ownership of problems from start to finish will ensure smooth, predictable experiences for all parties.
Own customer issues end-to-end across multiple channels (phone, SMS, email, tickets), taking full accountability from first contact through resolution—even when answers require coordination across teams
Guide customers through payments, ledgers, and lease modifications, explaining billing details, processing lease breaks and addendums, and resolving financial questions with clarity and precision
Triage and route complex support questions to the right internal teams (Leasing, Accounting, Operations) while maintaining ownership of the customer relationship and ensuring timely follow-through
Navigate Nomad's platform expertly to unblock stuck customers, connect them with crucial resources, and assist owners and residents as they ramp into newly signed leases
Proactively drive product adoption by engaging property owners to ensure they extract maximum value from Nomad's Guaranteed Rent, Rent Advance, and Maintenance Triage offerings
Translate customer feedback into actionable insights for Product and Operations, and contribute to developing scalable support processes and materials that improve retention
Need to have:
2+ years experience in customer service, customer support, onboarding, or real estate
Proven ownership mindset: You take full accountability for problems from start to finish, fearlessly tackling challenging situations without passing the buck
Multi-channel communication skills: Strong phone presence and ability to handle high-volume customer interactions across phone (60%), email, SMS, and ticketing systems (40%)
Technical aptitude: You rapidly learn new tools and systems, adapting quickly as platforms and processes evolve
AI proficiency: You leverage AI to draft responses, identify patterns in customer data, and build efficient workflows
Analytical thinking: You spot trends and patterns to identify opportunities to intervene before small issues escalate
Relationship builder: You build rapport with anyone, finding common ground to understand and clear blockers to success
Experience with CRMs and Google Suite required
Nice to have:
2+ years of experience in Property Management
Hubspot and Appfolio experience strongly preferred
This is a hybrid role based in beautiful Denver, Colorado. Our office is in Uptown, surrounded by other tech companies, coffee shops, breweries, and restaurants. Support team members work from the office 3 days a week and enjoy flexibility to work from wherever they choose twice a week.
Potential pay range: $25/hour - $33.65/hour
🤝 Nomads Build Community: We foster genuine relationships and act as dependable stewards of our community.
📈 One Percent Better Every Day: We are always learning, taking small, deliberate actions to continuously improve.
🚀 Mission Before Ourselves: We’re a championship team driven to make our customers’ lives better.
💼 Act From Ownership: We roll up our sleeves, solve problems proactively, and take responsibility for our work.
🌍 Dream Without Boundaries: We challenge the status quo and strive to achieve the extraordinary.
We believe in supporting our team with benefits that enhance your life, both inside and outside of work.
🩺 Medical, Dental & Vision Insurance Plans: Comprehensive coverage to keep you and your family healthy.
🤝 Team Bonding Outings and Volunteer Days: Opportunities to connect and give back to the community.
🐶 Dog-Friendly Office: Because we know pets are family too!
🗓️ 11 Paid Company Holidays: Including a dedicated Mental Health Day.
📊 Company Equity: Become a part owner of Nomad and share in our success.
☂️ Short-Term & Long-Term Disability: Supporting you when life throws curveballs.
💻 MacBook: Plus, an equipment budget to set you up for success.
⏰ Sick, Parental, and Paid Time Off
🎉 Anniversary Rewards: Celebrate milestones with rewards ranging from paid yearly events to a 4-week sabbatical.
🏡 Discounted Employee Brokerage Rates: Helping you buy or sell a home with ease.
At Nomad, we are committed to offering competitive compensation that reflects the value each team member brings to our mission. Salary ranges for this role are determined based on factors such as experience, skills, location, and role expectations. Final offers may vary from the posted range, ensuring fair and equitable consideration for every candidate.
Nomad Labs Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are building Nomad - a novel decentralized governance protocol & platform.
We are building Nomad - a novel decentralized governance protocol & platform. Our vision is to change the way the world works by removing the need for third parties. Want to join us? Subcribe @ https://nomadlabs.xyz/ Investor contact: https://calendly.com/nomad-robin/unpredictable
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