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Full-time
high school, bachelor degree
Posted 25d ago
~40 hrs/week
Responsibilities
Serve as the primary point of contact for assigned accounts to ensure order accuracy and deadline compliance. Manage product timelines, track purchase orders, and build long-term professional relationships with clients and builders.
Requirements
Requires a high school diploma and 1-2 years of customer service experience, preferably within the construction or homebuilding industry. Candidates must be proficient in Microsoft Office and possess strong organizational and communication skills.
Full job description
Burned Out on Basic Customer Service? We’re Building Real Relationships. You’re more than a headset and a script, you’re the calm in the chaos, the fixer, the one who actually knows what’s going on. You don’t just answer questions, you anticipate needs, solve problems, and keep the wheels turning. At Wisenbaker, we do customer service differently. Our CSRs are account experts, not just order takers. You’ll work side-by-side with builders, internal departments, and teammates to ensure everything runs smooth, from the first selection to the final schedule. If you're ready to own your accounts and build lasting partnerships, we’re ready to back you with the tools, the training, and the team.
Your Mission
You’re not just a Customer Service Rep — you’re a key partner for our clients. You’ll be their go-to contact, ensuring every order is accurate, every question is answered, and every deadline is hit. You’ll manage product timelines, chase down missing POs, handle issues with grace, and be a trusted voice inside and out.
What You’ll Be Doing
Serve as the internal and external point of contact for assigned accounts
Review account process sheets and stay updated on implementation changes
Verify all final selections, change orders, and scheduling communications
Ensure products are ordered and timelines are met
Respond to status inquiries and customer follow-ups
Track and collect Purchase Orders — manage Need PO lists
Build long-term customer relationships with a professional, solutions-first mindset
Attend builder meetings when available
Handle general admin tasks like email, document prep, calls, and filing
Stay sharp with product knowledge and cross-train in the Order Processing Specialist role
Learn to navigate builder software platforms and enter orders efficiently
What We’re Looking For
High school diploma required — college degree preferred
1–2 years of customer service experience (bonus points if it’s in construction or homebuilding)
Strong communication skills — phone, email, in person
Detail-oriented, organized, and great under pressure
A natural problem solver who works well solo or in a team
Proficient in Microsoft Office and comfortable with databases
Positive attitude with a “let’s figure it out” energy
About the Company
At Wisenbaker, we don’t just support the homebuilding industry, we help build it from the ground up. As one of the largest interior finish solutions providers in the country, we partner with top homebuilders to deliver flooring, countertops, and cabinets that turn houses into homes. But we’re more than materials, we’re a people-powered operation where hard work is noticed, growth is real, and leadership leads. If you're ready to be part of something built to last, welcome to Wisenbaker
We Go Above & Beyond To Ensure You Make Your Closings.
Industry
Construction
Company size
501-1,000 employees
Founded
1970
Headquarters
Houston, TX
LinkedIn followers
10,714
Wisenbaker Builder Services is a global direct source supplier to the Texas residential new construction market. Our target customers are local, regional and nationally-based production builders. Our scope of products includes: cabinets, countertops, flooring, window coverings and a wide variety of sinks.
With operations in all major Texas markets, we also have offices in Asia and Brazil which support our global product sourcing activities.
Offices: 1703 Westfield Loop Rd, Houston, TX 77073, US · 788 Canyon Dr, Coppell, TX 75019, US · 3010 N Loop 1604 W, San Antonio , Texas 78231, US · 2519 Scarbrough Dr, Suite 200, Austin, Texas 78728, US · 14323 Reeveston Rd, Houston, Texas 77039, US
How many Administrative jobs are open in Dallas, TX right now?
There are currently 2,404 open administrative positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Dallas, TX?
Companies currently hiring include University of Texas Southwestern Medical Center, Dallas County, Methodist Health System, RPM Living, Baylor Scott & White Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Dallas, TX?
Yes — 410 of the 2404 open administrative positions offer remote or hybrid work (159 remote, 251 hybrid).
How do I apply for Administrative jobs in Dallas, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.