Dallas, Texas, United States · Hybrid
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: Client service, Account management, Communication skills, Attention to detail, Professionalism
Dallas, Texas, United States · Hybrid
$110k–$125k/yr
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: SQL, Snowflake, Mysql, Tableau, Data analysis
Dallas, Texas, United States · Hybrid
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: Client service, Account management, Communication skills, Attention to detail, Payroll knowledge
Dallas, Texas, United States · Hybrid
$72k–$80k/yr
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: Sales, Business development, Relationship management, Negotiation, Closing
Dallas, Texas, United States · Hybrid
$100k–$110k/yr
Company Description Care.com is a consumer tech company with a heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have paren…
Skills: Financial modeling, Excel, Financial planning, Analysis, Forecasting
Dallas, Texas, United States · Hybrid
$75k–$85k/yr
Company Description Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents…
Skills: Financial modeling, Excel, Forecasting, Business planning, Data analysis
Austin, Texas, United States · Hybrid
$150k–$170k/yr
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: DevOps, AWS, Infrastructure as code, Terraform, Ansible
Dallas, Texas, United States · Hybrid
$100k–$110k/yr
Company Description Care.com is a consumer tech company with a heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have paren…
Skills: Financial Modeling, Forecasting, Strategic Decision Making, Capital Allocation, Data Analysis
Austin, Texas, United States · Hybrid
$25/hr–$30/hr
Company Description Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads, pet parents, and family members…
Skills: Office Coordination, Workplace Operations, Facilities Management, Event Planning, Vendor Management
Dallas, Texas, United States · Hybrid
$60k–$70k/yr
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: Consultative Sales, Candidate Screening, Staffing and Placement, Relationship Building, Problem Solving
Austin, Texas, United States · Hybrid
$140k–$170k/yr
Company Description Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents…
Skills: Product Management, Pricing Strategy, Subscription Models, A/B Testing, Data Analysis
Dallas, Texas, United States · Hybrid
$20/hr–$21/hr
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: Customer Service, Case Management, CRM Systems, Active Listening, Interpersonal Skills
Dallas, Texas, United States · Hybrid
$50k–$60k/yr
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: Candidate Sourcing, Screening, Interviewing, Domestic Staffing, Candidate Coaching
Dallas, Texas, United States · Hybrid
$50k–$60k/yr
Company Description Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents…
Skills: Accounts Receivable, Cash Application, Collections, U.S. GAAP, Revenue Recognition
Dallas, Texas, United States · Hybrid
$90k–$110k/yr
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: Lifecycle Marketing, CRM Strategy, Campaign Management, Data Analytics, A/B Testing
Dallas, Texas, United States · Hybrid
$100k–$110k/yr
Company Description Care.com is a consumer tech company with a heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have paren…
Skills: Revenue Planning, Financial Forecasting, Financial Modeling, Budgeting, Variance Analysis
Austin, Texas, United States · Hybrid
$200k–$225k/yr
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: Product Management, Marketplace Strategy, AI-Driven Matching, Search Optimization, Recommendation Systems
Houston, Texas, United States · On-site
$18/hr–$20/hr
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: Childcare, CPR Certification, First Aid, English Communication, Household Management
Austin, Texas, United States · Hybrid
$200k–$225k/yr
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: Product Management, Marketplace Strategy, AI-Driven Matching, Search and Discovery, Data Analytics
Dallas, Texas, United States · Hybrid
$60k–$70k/yr
Company Description Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents…
Skills: U.S. GAAP, Microsoft Excel, Financial Reconciliation, Journal Entries, Expense Accruals
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The Business Consultant manages client accounts by handling inbound calls, emails, and faxes regarding payroll, tax, and labor law inquiries. They are responsible for delivering exceptional service, processing account changes, and supporting team goals to maintain operational efficiency.
Candidates should have 1-3 years of client service experience and a bachelor's degree in a relevant field like Business or Economics. Strong communication skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment are essential.
Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.
The Consulting Team at HomePay handles all client contact and account management, including answering inbound phone calls and responding to emails, faxes, and letters, as well as implementing account changes. This team is charged with delivering exceptional client service while maintaining operational efficiency. This position is very hands-on and requires a high attention to detail, excellent communication skills, and a high level of professionalism. A strong work ethic and a strong desire to work on a team are essential for success.
What You’ll Do:
Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care.
Work Environment: Hybrid - We are in the office Monday, Wednesday & Thursday
Our office locations:
Compensation- $26.25/hr, non-negotiable.
The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).
#LI-Hybrid
When it’s not you, it’s Care.com™.
Care.com is where families go to find care and where caregivers go to find meaningful work. Since 2007, over 45 million people have turned to Care.com—across child care, senior care, adult care, pet care and housekeeping. We’re here to make care simpler, smarter and more personal. Through Care for Business, Care.com empowers over 700 companies to provide family care benefits to their employees. With HomePay, we make it easier for families to manage household taxes and payroll. As moms, dads, pet parents, sons and daughters ourselves, we’re a passionate team of innovators and problem-solvers. We utilize data, AI and cutting-edge solutions to address universal care challenges and build connections. If you’re driven to apply your talents where innovative tech meets heart and want to contribute to a platform that has supported millions of families (and counting!), explore a career with us.
Offices: 2801 N Central Expy, 11th Floor, Dallas, Texas 75204, US · 816 Congress Ave, Austin, Texas 78701, US
When it’s not you, it’s Care.com™.
Care.com is where families go to find care and where caregivers go to find meaningful work. Since 2007, over 45 million people have turned to Care.com—across child care, senior care, adult care, pet care and housekeeping. We’re here to make care simpler, smarter and more personal. Through Care for Business, Care.com empowers over 700 companies to provide family care benefits to their employees. With HomePay, we make it easier for families to manage household taxes and payroll. As moms, dads, pet parents, sons and daughters ourselves, we’re a passionate team of innovators and problem-solvers. We utilize data, AI and cutting-edge solutions to address universal care challenges and build connections. If you’re driven to apply your talents where innovative tech meets heart and want to contribute to a platform that has supported millions of families (and counting!), explore a career with us.
Offices: 2801 N Central Expy, 11th Floor, Dallas, Texas 75204, US · 816 Congress Ave, Austin, Texas 78701, US
