Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, July 22, 2026 More than a…
Skills: Customer Service, SAP, Maximo, Microsoft Office, Work Management
Charlotte, North Carolina, United States · On-site
$18/hr–$28/hr
Entry level$125M raised
Department: 12392 Enterprise Corporate - Service Center Communication Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 2nd 2 p.m. 10:30 p.m., Every other weekend. Share…
Skills: Call Processing, Customer Service, Problem Solving, Verbal Communication, Written Communication
The purpose of this position is to provide customer service through telephone or direct contact and perform clerical functions. Essential Duties and Responsibilities: Responds to telephone or UNICOM inquiries for a varie…
Position Summary Do you thrive in fast-paced environments where no two days are the same? Are you the type of person who loves to be the problem solver or point person? If all these things appeal to you, we’d love to dis…
Skills: Case Flow Tracking, Instrument Turnaround Coordination, Data Analysis, Quality Care, Medical Terminology
Department: 10537 Enterprise Revenue Cycle - Concord NC Arrival Emergency Department Status: Part time Benefits Eligible: No Hours Per Week: 0 Schedule Details/Additional Information: Per Diem as needed, flexible to work…
Carolina TotalCare in Concord, NC is searching for an experienced full-time Receptionist - Insurance Biller who thrives in a fast-paced healthcare environment and enjoys helping patients navigate their care journey with …
Skills: Medical Billing, Insurance Verification, Claims Submission, Customer Service, Microsoft Office
How You Will Make a Difference Do you thrive in fast-paced environments where no two days are the same? Are you the type of person who loves to be the problem solver or point person? If all these things appeal to you, we…
Skills: Case Flow Tracking, Instrument Turnaround Coordination, Data Analysis, Infection Control, Medical Terminology
Concord, North Carolina, United States · Remote Solely
Entry level
We're looking for an organized and detail-driven Travel Workflow Planner to support daily operations by coordinating travel requests, managing booking timelines, and ensuring each step of the process runs smoothly from s…
Skills: Organizational Skills, Communication Skills, Workflow Management, Planning, Scheduling
Customer Support Representative Location: Charlotte, NC Work Hours: Mon-Fri 8:00am - 5:00pm Full-time position. This is not a Remote Position, but you could have remote opportunity once a week after training. Qualificati…
Skills: Customer Support, Salesforce, Order Entry, B2B Communication, Microsoft Word
General Statement To perform administration duties for Executive Managers. To assist and manage assigned Human Resources functions, including payroll assistance, PTO entry, HR paperwork management and to perform general …
Looking for qualified Social Services Assistant to join our team! Location: [Specify Location] Job Type: [Part-Time] Are you a compassionate and dedicated professional with a passion for helping seniors and their familie…
Skills: Social service evaluation, Discharge planning, Case coordination, Interpersonal communication, Problem-solving
Title: Certified/Registered Medical Assistant I Department: Clinical Status: Non-Exempt Position Classification/Category: Clinical Level: N/A Location: Assigned Clinic Hourly Pay Range: Reports To: Director of Clinical S…
Skills: Patient Care, Electronic Health Records, Vital Signs, Medical Terminology, Patient Screening
We are seeking a dependable worker that can work well on their own to clean our customer's office and warehouse facility in Concord, NC. We are a facility management and maintenance company with more than 30 years of ind…
Hendrick Motorsports Location: 4400 Papa Joe Hendrick Blvd, Charlotte, North Carolina 28262 Under the direction of the department manager, the intern will support department functions as directed. In addition, the succes…
Skills: Analytical Skills, Critical Thinking, Communication, Detail Oriented, Decision Making
Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: We are immediately hiring a Supply Chain Ops. Specialist to join our Ryder Concord, NC, WA Team. Apply here today to speak with a…
Skills: Container Management, Shipping and Receiving, Warehouse Oversight, Warehouse Management Systems (WMS), Material Handling Equipment (MHE)
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Posted 58d ago
Apply by Jul 23
~40 hrs/week
Responsibilities
Provides work management and administrative support for Distribution, Customer Experience & Services to ensure timely execution of work and quality customer service. Responsibilities include managing vendor invoices, dispatching field performers, and providing emergency restoration support during storms.
Requirements
Requires a High School diploma or GED and a valid driver's license. Preferred qualifications include proficiency in SAP and Maximo, and one to three years of customer service experience.
Full job description
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, July 22, 2026
More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
Job Summary
This position is the learner level of the Work Management Specialist classification hierarchy. This position is responsible for providing work management support for Distribution, Customer Experience & Services, while working within the parameters of established processes and standards. This position may also be utilized to provide basic administrative support to multiple managers and serves in a non-exempt capacity. This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service.
Responsibilities
Provides quality customer service and support to Distribution, Customer Experience & Services
Ensures work is scheduled and executed timely
Efficiently uses available tools or systems to effectively communicate reliability details to external customers.
Ping meters during storms.
Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends
Takes ownership of customer issues and problems until resolved, requesting assistance as needed.
Facilitates communication between internal and external customers
Reports job status details to appropriate personnel as needed - communicating daily with C&M and Designers to ensure customer's needs are met.
Builds knowledge and skills through training of construction standards, compatible units, construction prints, etc. used in Distribution, Customer Experience & Services
Assist with preliminary research and root cause analysis for customer issues
Collaborates with other work groups to ensure desired customer experience
Assists with maintenance of IBEW 1393 contract compliance
Creates and maintains joint use notifications with other utilities
Appropriately dispatches daily work to field performers
Maintains office record retention files
Maintains confidential Company/Employee information in a professional and discreet manner
Orders office supplies
Ensures outgoing mail is in appropriate location, sorts incoming mail and delivers packages daily
Assists Managers with meeting minutes, action items, office logistics while performing other Work Management duties
Updates local bulletin boards with required reference materials
Cost Management
Applies correct general ledger accounting in all work-related applications and functions within area of responsibility. Accurately processes vendor invoices via CAPS; includes setting up vendor/W9 in Business Automation Platform and ensure accounting and vendor financial is correct.
Assist in reconciling work order materials, labor, and equipment to represent actual field construction.
Assist in resolving errors and prepares for close-out of construction work orders in work management system,
Developing skill sets to report units of property to asset accounting accurately
Ensures timesheet is accurately recorded in time management system in accordance with payroll guidelines. Screens Field Performer's timesheets to ensure accuracy and notifies C&M Supervision of any discrepancies.
Creates reconciliation of credit cards and creation of expense reports for reimbursable items not purchased on company credit card and ensures proper GL accounting is applied
Creates appropriate work order to complete follow-up work
Processes Invoices and Customer Billing
Assist with managing Office Supply needs/including potter supplies
Reliability
Prepares for and provides emergency restoration support dispatching, updating, completing, calling emergency locates, reporting oil spills, pinging meters, and updating ETORs as needed.
Supports the Distribution, Customer Experience & Services reliability programs or processes using appropriate work management applications
EE Engagement/Safety
Supports Human Performance safety culture through active participation in safety meetings
Follows ergonomics and office safety guidelines
Supports corporate initiatives
Demonstrates a commitment to continuous learning and development
Administers special projects across work groups as needed (Employee Survey, United Way, Diversity and Inclusion, Well Power, etc.)
Basic/Required Qualifications
High School/GED
Desired Qualifications
Proficient in SAP
Proficient in Maximo
Extensive knowledge of CU's
Additional Preferred Qualifications
Demonstrates excellent customer skills
Exhibits flexibility and dependability during normal work schedule and emergency storm restoration
Collaborates effectively in a team environment
Demonstrates knowledge of Microsoft Office software
Possesses effective written and verbal communication and interpersonal skills
One to three years of providing customer service support
Effectively manages stressful situations
Working Conditions
Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.
Must be able to prioritize work and work independently
Flexible hourly schedule, must be able to start at 6am
Specific Requirements
Valid driver's license
Travel Requirements
Not required
Relocation Assistance Provided (as applicable)
No
Represented/Union Position
No
Visa Sponsored Position
No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
Building a smarter, cleaner, more reliable energy future.
Industry
Utilities
Company size
10,001+ employees
Headquarters
Charlotte, North Carolina
LinkedIn followers
394,758
Total funding
$2.8B
Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. The company’s electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky.
Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.
Our team is available Monday to Friday from 8 a.m. to 5 p.m. EST. If you suspect an emergency, please call 911.
Offices: 525 S Tryon St, Charlotte, North Carolina 28202, US
power generationnatural gas distributionpower deliverycommercial powerenergyutilitysmart gridrenewable energysolar powerand wind power
How many Administrative jobs are open in Concord, NC right now?
There are currently 142 open administrative positions in Concord, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Concord, NC?
Companies currently hiring include American Addiction Centers, Cabarrus Rowan Community Health Centers Inc., Sprouts Farmers Market, Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA), DNP Imagingcomm America Corporation|Photo Imaging, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Concord, NC?
Yes — 5 of the 142 open administrative positions offer remote or hybrid work (3 remote, 2 hybrid).
How do I apply for Administrative jobs in Concord, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.