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George J. Igel & Co., Inc.
Employee Relations Representative
Columbus, Ohio, United States · Hybrid
$25/hr–$28/hr
Mid level
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$46k–$54k/yr
Full-time
high school, associate degree
FICA Pick-Up, Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Holidays
Posted 9d ago
~40 hrs/week
Responsibilities
The Membership Specialist provides concierge-level customer service and manages the reconciliation and processing of membership data. They are responsible for maintaining accurate records, proofreading data for discrepancies, and supporting organizational engagement efforts.
Requirements
Candidates must have at least a high school diploma or equivalent, with an associate degree preferred. Proficiency in computer software, database management, and basic mathematical calculations is required.
Full job description
OEA represents more than 100,000 teachers, faculty members and support professionals who work in Ohio’s schools, colleges, and universities to help improve public education and the lives of Ohio’s children. OEA members provide a wide range of professional education services in communities throughout the state.
The Ohio Education Association is seeking a person for a challenging and rewarding position as a Membership Specialist. The Membership Specialist is a critical role in the organization responsible for providing concierge-level customer service to our members, reconciling, and processing membership data, gathering membership information, ensuring data accuracy, and maintaining documentation.
Essential Functions:
Uses current computer software applications and equipment to enter member and other data and process information in accordance with Association policies and procedures
Provides customer service to members and callers
Reconciles customer accounts and makes adjustments according to Association policies
Creates and/or maintains documentation via paper and electronic filing systems
Initiates contact for the purpose of reconciling local accounts
Reviews and proofreads data; notes errors or discrepancies; initiates corrective action and follow-up
Significant Duties:
Performs duties via phone and through various software applications
Provides support for organizing plans and practices for engaging members
Maintains confidential records and files
Operates in a collaborative team environment
Communicates information to managers, co-workers and others in person, by telephone, in written form or e-mail
Attends staff meetings and trainings
Provides input into decision-making as it impacts associate staff functions
Assists with development of written documentation for process improvements and training manuals
Performs basic mathematical calculations
Qualifications:
High school diploma or equivalency, associate’s degree preferred
Familiarity with an accounting environment and/or use of computer systems, databases and computer software applications
Perform accurate data entry into multiple databases
Ability to communicate effectively and professionally
Ability to cross train with other Business Services Division staff within the same position grade
Benefits:
FICA Pick-Up
Eligible for Medical, Dental and Vision FIRST DAY
PTO: 11 Holidays, Personal, Sick, Vacation, and Parental Leave
Retirement: 401K, Defined Contribution, HRA, FSA
Casual Work Attire & FREE Parking
Authority and Relationships:
Responsible to the immediate supervisor; recommends policy and procedure changes to and through the immediate supervisor.
OEA is an Equal Employment Opportunity Employer
Consideration is given to all applicants without regard to age, ancestry, sex, race, color, creed, religion, sexual orientation, gender identity or expression, marital status, national origin, residence, disability, socio-economic status, military status, political affiliation, genetic information; on the basis of pregnancy, childbirth, or related medical conditions; or, degree of association activity.
The Ohio Education Association represents more than 122,000 teachers, faculty members, and support professionals.
Industry
Public Policy
Company size
10,001+ employees
Founded
1847
Headquarters
Columbus, Ohio
LinkedIn followers
1,289
OEA represents more than 122,000 teachers, faculty members and support professionals who work in Ohio's schools, colleges and universities to help improve public education and the lives of Ohio's children. OEA members provide a wide range of professional education services in communities throughout the state.
Our members teach in kindergarten classrooms, high school labs and university halls. They counsel adolescents and help students carve out career aspirations. We coach athletes and transport students to and from the schools and extra-curricular events. We provide professional services to benefit students, schools and the public in virtually every position needed to run Ohio's schools.
Offices: 225 E Broad St, Columbus, Ohio 43215, US
unioneducationand ohio schoolsCivic, Welfare & Social ServicesNon-profit and NGO
How many Administrative jobs are open in Columbus, OH right now?
There are currently 1,722 open administrative positions in Columbus, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Columbus, OH?
Companies currently hiring include Nationwide Children's Hospital, Department of Animal Sciences at The Ohio State University, Ohio State University Physicians, OhioHealth, RRD, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Columbus, OH?
Yes — 231 of the 1722 open administrative positions offer remote or hybrid work (60 remote, 171 hybrid).
How do I apply for Administrative jobs in Columbus, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.