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Full-time
Health insurance, Dental insurance, Vision insurance, 401(k) matching, Life insurance, Paid vacation
Posted 3d ago
~40 hrs/week
Responsibilities
The Inside Sales Permanent Representative is responsible for receiving inbound calls to sell new commercial waste and recycling accounts and managing service adjustments. They also coordinate with sales and operations departments to ensure timely follow-up on leads and maintain accurate customer service agreements.
Requirements
Candidates must have 1-2 years of experience in inside sales, sales support, or administrative roles. Proficiency in Windows and Microsoft applications, along with strong verbal and written communication skills, is required.
Full job description
Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.
When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.
This is your opportunity to make a difference for you and your family. Come join our team!
Inside Sales Permanent Representatives are responsible for receiving and processing calls from commercial customers. Primary responsibilities are to receive in-bound calls, selling new permanent commercial trash and recycling accounts over the phone and handling service adjustments. After qualifying the call, they may be required to pass accounts requiring site visits and/or additional information on to Outside Sales Reps.
Responsibilities of Position:
Acquire new revenue growth by handling inbound new business calls for permanent commercial small accounts (D and E)
Effectively negotiate to retain customers, as needed, contacting the appropriate sales representative if the customer cannot be retained
Respond to all inquiries/requests regarding increases and decreases in service, change of ownership, and other miscellaneous service changes that affect revenue
Negotiate with all customers to retain the relationship during pricing initiatives
Provide customers with assistance regarding billing issues/questions
When needed, respond to inbound temporary business calls which are not managed by a Construction Sales Representative
Process paperwork for permanent service placements utilizing Rumpke system, complete credit applications, process credit payments, complete short orders, provide delivery instructions, assist with mailing campaigns, etc.
Maintain weekly activity reports and submit them on a timely basis
Communicate and coordinate with sales and operations departments to ensure timely follow-up on sales leads, set-ups, missed stops, and other customer-related issues
Follow all guidelines and procedures on communication, sales goals, KPIs and response times
Distribute leads to others within the Sales organization as required
Update and secure Customer Service Agreements
Perform other duties as assigned
Supervisory Responsibility:
This position has no supervisory responsibility
Skills & Abilities Needed for Position:
Excellent verbal & written communication skills
Must be organized and detail-oriented with the ability to multitask
Proven analytical/problem solving skills
Computer proficiency in Windows and Microsoft applications experience
Excellent customer service and data entry skills
Must be able to work in a fast-paced environment
Must work efficiently and effectively, both independently and as a team
Ability to meet deadlines and complete assignments within stated time frames
Ability to always present and maintain a professional appearance and demeanor
Experience & Knowledge Needed for Position:
General knowledge of office functions
1-2 years of experience in Inside Sales, Sales Support, Administrative Assistance, or related experience
Physical Requirements in a Regular Workday:
Occasionally lifting/carrying/pushing/pulling a max of 10 lbs
Continuously working inside
Occasionally working in areas of dust, odors, mist, gases, and other airborne matter
Continuously sitting
Rarely standing/walking
Additional Working Conditions/Aspects:
Ability to travel between offices, as required
Ability to work overtime, weekends, and/or holidays
Legally eligible to work in the United States
Valid driver’s license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language
This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Keeping neighborhoods clean and green since 1932 with waste and recycling services in OH, IN, KY and WV.
Industry
Environmental Services
Company size
1,001-5,000 employees
Founded
1932
Headquarters
Cincinnati, Ohio
LinkedIn followers
16,243
Total funding
$55M
Rumpke Waste and Recycling has been committed to keeping neighborhoods and businesses clean and green since 1932 by providing environmentally friendly waste disposal and recycling solutions. Headquartered in Colerain Township, Ohio, just outside of Cincinnati, Rumpke is one of the nation’s largest privately-owned residential and commercial waste and recycling firms, providing service to areas of Ohio, Kentucky, Indiana and West Virginia. Rumpke divisions include Rumpke Recycling, Rumpke Portable Restrooms, The William-Thomas Group, Rumpke Hydraulics, and Rumpke Haul-it-Away.
Offices: 3990 Generation Drive, Cincinnati, Ohio 45251, US
How many Administrative jobs are open in Columbus, OH right now?
There are currently 1,722 open administrative positions in Columbus, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Columbus, OH?
Companies currently hiring include Nationwide Children's Hospital, Department of Animal Sciences at The Ohio State University, Ohio State University Physicians, OhioHealth, RRD, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Columbus, OH?
Yes — 232 of the 1722 open administrative positions offer remote or hybrid work (60 remote, 172 hybrid).
How do I apply for Administrative jobs in Columbus, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.