Access Representative, Admitting & Registration, Full Time, First Shift
Cincinnati, Ohio, United States · On-site
Entry level
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive to i…
Access Representative, Admitting & Registration, Part Time, First Shift
Cincinnati, Ohio, United States · On-site
Entry level
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Full-time
high school
Posted 7d ago
~40 hrs/week
Responsibilities
The Access Representative is responsible for registering patients in the Emergency Department and Trauma Bay, including verifying identity, insurance, and demographic information. They also manage patient documentation, collect copays, and ensure accurate data entry to support revenue and reimbursement processes.
Requirements
Candidates must have a high school diploma or GED and 1-3 years of experience in registration, billing, or customer service. Strong analytical, communication, and multitasking skills are required to handle patient interactions and department work queues effectively.
Full job description
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive to innovate and provide world-class care not only to our community but also to patients from all over the world. Join our team, and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is an EEO employer.
Hospital registration involves arriving patients into the Emergency Department (ED) and Trauma Bay. This process includes accurately verifying each patient's identity, gathering demographic and contact information, setting up accident claims, obtaining signatures on hospital documents and including consent forms and financial responsibility, collecting copays, scanning patient documents, completing registration work queues, and verifying insurance details. Completes required MSP and Advance Directives questionnaires for all appropriate patients. It is essential to prioritize all insurance coverages as primary, secondary, and tertiary, while ensuring accuracy, confidentiality, and efficient patient flow. The quality of registration data collected has a significant impact on the organization's revenue and reimbursement timelines.
Responsibilities
Epic Accounts:
Hospital registration involves arriving patients into the Emergency Department (ED) and Trauma Bay. This process includes accurately verifying each patient's identity, gathering demographic and contact information, setting up accident claims, obtaining signatures on hospital documents and including consent forms and financial responsibility, collecting copays, scanning patient documents, completing registration work queues, and verifying insurance details. Completes required MSP and Advance Directives questionnaires for all appropriate patients. It is essential to prioritize all insurance coverages as primary, secondary, and tertiary, while ensuring accuracy, confidentiality, and efficient patient flow. The quality of registration data collected has a significant impact on the organization's revenue and reimbursement timelines.
Customer Service:
Interactions with patients occur before, during, and after their care. This includes answering questions about the registration process and ensuring patients receive the support they need.
Work queues:
Complete registration errors from the work queue promptly while maintaining department productivity and quality standards.
Productivity and Communication:
Maintain the department's established productivity and performance standards. Communication should be conducted through the Teams platform and Microsoft email. Receives monthly Performance Audit. Report improvements, problems, and changes related to registration to department management. Other duties may also be assigned within the Admitting and Registration department.
Qualifications
Education: High school diploma or GED required
Experience: 1-3 years of experience in registration, billing, customer service, or a managed care organization preferred
Required Skills and Knowledge:
Analytical skills: able to solve problems.
Multitask
Computer Literacy
Excellent communication skills, accountable/receptive to feedback, demonstrate effective time management, and can deal with customers who are often adversarial.
We’ve cared for Cincinnati for more than 200 years, and we’re not stopping any time soon. We live for this.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Cincinnati, OH
LinkedIn followers
50,679
UC Health brings together the region’s top clinicians and researchers to provide world-class care to the Cincinnati community and beyond. From our centrally located UC Medical Center to our state-of-the-art West Chester Hospital, UC Health delivers the absolute best in treatment and care.
Continually recognized for excellence and backed by the academic strength of the University of Cincinnati, one of the nation’s top 25 public research universities, UC Health is revolutionizing how discovery-driven care is delivered.
It’s all part of UC Health’s mission to provide the highest quality and most compassionate healthcare through leading-edge clinical services, teaching, innovation and research across medical specialties.
UC Health is an equal opportunity M/F/Disabled/Veterans employer committed to a diverse and inclusive work environment.
careers.uchealth.com
Offices: 3200 Burnet Avenue, Cincinnati, OH 45229, US · 7700 University Drive, West Chester, OH 45069, US · 3151 Bellevue Avenue, Cincinnati, OH 45219, US · 3188 Bellevue Avenue, Cincinnati, Ohio 45219, US · 3113 Bellevue Avenue, Cincinnati, OH 45219, US
How many Administrative jobs are open in Cincinnati, OH right now?
There are currently 1,514 open administrative positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Cincinnati, OH?
Companies currently hiring include UC Health, Medpace, TriHealth, Bon Secours Mercy Health, The Christ Hospital Health Network, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Cincinnati, OH?
Yes — 283 of the 1514 open administrative positions offer remote or hybrid work (54 remote, 229 hybrid).
How do I apply for Administrative jobs in Cincinnati, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.