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Senior
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Full-time
Medical insurance, Vision insurance, Dental insurance, Prescription coverage, Telemedicine, Basic life insurance
Posted 10h ago
~40 hrs/week
Responsibilities
The role involves guiding customers through their service visit, providing unbiased maintenance recommendations, and performing basic automotive tasks as a Lube Technician. Responsibilities include greeting clients, explaining promotions, and ensuring quality work through preventative maintenance.
Requirements
Candidates must have a valid U.S. driver's license, authorization to work in the U.S., and the physical ability to lift 50+ lbs and stand for long periods. Proven face-to-face customer service or sales experience is required.
Full job description
Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team!
We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal candidates can build rapport, explain products confidently, and excel in fast-paced, team-oriented environments. Customer service or sales experience is preferred, while automotive experience is not required. A valid driver’s license is strongly preferred but not required.
Job Summary
The Customer Service Advisor supports customers through their entire visit—building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician.
Job Description
Greet customers, review service needs, and escort them from their vehicles
Explain promotions and available services
Provide unbiased recommendations based on manufacturer guidelines and technician findings
Communicate updates throughout the service process
Perform preventative maintenance (oil changes, fluid top‑offs, inspections, and replacements of basic components)
Ensure quality work, review completed services with customers, and encourage return visits
Perform other duties as assigned
Requirements
Valid U.S. driver’s license and authorization to work in the U.S. (no sponsorship)
Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs
Comfortable working in enclosed or semi‑outdoor environments
Proven face‑to‑face customer service or sales experience
Qualifications
Excellent customer service and communication skills
Strong listening and reasoning abilities
Confident in overcoming objections
Positive and energetic attitude
Ability to succeed in a fast‑paced, team‑oriented environment
Commitment to safety procedures
Willingness to train and grow
Ability to multitask effectively
Benefits
Employer/employee‑funded medical, vision, and dental plans, prescription coverage, and telemedicine*
Employer‑funded basic life & AD&D*
Bonus structure for JLU training completion
Employee discounts on parts and services
Optional life, accident, disability, and critical illness plans*
FSA and Dependent Care FSA*
Employee assistance programs, will preparation, travel assistance
*Full‑time employees
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Related keywords
AutomotiveCustomer Service AdvisorLube TechnicianPreventative MaintenanceOil ChangeVehicle InspectionSalesJiffy LubeAutomotive ServiceCustomer Rapport
Premium Velocity is the second largest Jiffy Lube franchise with over 320 locations operating in twenty states across the United States. Owned and operated by Jiffy Lube franchisee Premium Velocity Auto, the service center offers a range of automotive preventive maintenance services such as tire rotations, batteries, windshield wiper replacement and the Jiffy Lube Signature Service® Oil Change, which includes changing, inspecting, checking/filling and cleaning essential vehicle components to help keep it running smoothly. Jiffy Lube Signature Service® Oil Change customers also receive complimentary top-offs on motor oil and other vital fluids in between service visits.
Offices: Houston, Texas 77386, US
oil changebrakestiresA/C repairand automotive mechanical work
How many Trades jobs are open in Cincinnati, OH right now?
There are currently 983 open trades positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Trades roles in Cincinnati, OH?
Companies currently hiring include Lowe's Companies, Inc., CREMER North America, LP, Healthcare Services Group, Inc, Compass Group, Boyd Gaming, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Trades jobs in Cincinnati, OH?
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