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Other
Medical, Dental, Vision, HSA/FSA plans, Voluntary Life Insurance, Accidental Death & Dismemberment Insurance
Posted 2d ago
Apply by Sep 10
~40 hrs/week
Responsibilities
The Dispatcher coordinates delivery crews, routes, and schedules to ensure efficient branch operations and profitability. They act as the primary point of contact for customers and warehouse staff to manage logistics and resolve delivery issues.
Requirements
Candidates should have strong computer and data entry skills, along with the ability to perform basic math and read geographical maps. Previous experience in dispatching or building products is preferred, and the ability to communicate effectively in both English and Spanish is a plus.
Full job description
About Us
Company Overview
Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.
Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve, we are investing in strong, forward-thinking talent to support our long-term success.
Overview
Position Overview
At Foundation Building Materials (FBM), Dispatchers are vital to daily operations—coordinating drivers, routes, and deliveries to ensure everything runs smoothly. In this fast-paced role, your communication and problem-solving skills will keep our teams and customers connected.
Responsibilities and Qualifications
Key Responsibilities
Dispatching & Logistics Management
Provides schedules and dispatches delivery crews in a safe and efficient manner while maximizing branch profitability
Responsible for the accurate and efficient communication and distribution of all delivery orders to branch warehouse and delivery staff
Uses and maintains Department of Transportation (DOT) dispatch software to above-target FBM compliance percentage
Provide instruction to drivers if a logistical or customer service issue should arise
Calls to confirm address, material, stocking conditions, and any other needed information on ALL deliveries BEFORE the truck leaves the FBM warehouse
Logistics Oversight
Manages the material accuracy/verification process for each truck pre-delivery
Monitors and reports (as needed or requested) on labor costs for each delivery
Communication & Service
Establishes, builds, and maintains customer relationships
Communicates effectively with customers, sales, and management regarding delivery statuses
Professional, courteous, and ongoing contact with customers before, during and after a sale
Communicate any concerns or issues directly to Branch Manager
Must attend all required meetings in relation to deliveries and overall company
Miscellaneous
Support our values in the stated areas of Safety, Customer Focus, Teamwork, integrity and being a Company of Choice for both employees and customers
Adhered to all company policies and procedures, DOT and OSHA standards
Other duties as assigned
Qualifications
Bilingual (Spanish) preferred
Building products knowledge strongly preferred
Strong computer knowledge/ data entry skills required
Previous experience preferred
Ability to quickly and accurately perform basic math skills
Assertive – demonstrated ability to “take charge” and be pro-active when necessary
Strong written and verbal communication skills
Ability to quickly read a road/ geographical map and communicate directions to someone else
Flexibility/adaptability in personal work schedule and in product/delivery scheduling
Strong organizational skills
Approaches job assignments with positive "can do" attitude
Effective interpersonal skills with customers and peers
Demonstrated ability to follow instructions with limited guidance
Compensation and Benefits
Reports To
Branch Manager
Compensation
The listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.
Benefits
At FBM, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:
Medical
Dental
Vision
HSA/ FSA plans
Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs, job requirements, merit, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at [email protected].
Posting Period
This job will be posted for at least 5 days, starting on the initial post date reflected above.
Supplying North America with Quality Building Materials
Industry
Wholesale Building Materials
Company size
5,001-10,000 employees
Founded
2011
Headquarters
Santa Ana, California
LinkedIn followers
19,976
Foundation Building Materials (FBM) is North America's leading specialty building materials distributor, operating 370+ locations across the US and Canada. Since 2011, we've served 60,000+ customers through our comprehensive family of brands including RIS, PacSource, and Unified Door and Hardware Group. Together, we provide essential construction materials including gypsum wallboard, suspended ceilings, metal framing, insulation, and more.
At FBM, we're not just in the business of providing building materials—we're in the business of building relationships. Our team members are the cornerstone of the FBM experience, embodying our commitment to service, integrity, and community.
Connect with FBM to learn how we can support your construction projects with quality materials, innovative business platforms, and unmatched expertise.
Offices: 2520 Red Hill Ave, Santa Ana, California 92705, US
Building MaterialsDrywallSteel StudsAcoustical CeilingsInsulationTools and FastenersStuccoLath and PlasterInsulationWallboard
How many Administrative jobs are open in Charlotte, NC right now?
There are currently 1,990 open administrative positions in Charlotte, NC listed on Clera. New openings are added daily as companies post roles.
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