Cape Town, Western Cape, South Africa · Remote Solely
$90k–$110k/mo
Mid level$2M raised
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$90k–$110k/mo
Full-time
Posted 15d ago
~40 hrs/week
Remote in Cape Town, Western Cape, South Africa
Responsibilities
The Inside Sales Manager will lead and coach the inbound sales team to improve conversion rates and sales performance. They are responsible for managing sales systems, optimizing follow-up sequences, and ensuring consistent sales standards across the organization.
Requirements
Candidates must have at least 4 years of experience in inside sales or revenue operations, with at least 2 years in a management or coaching role. Proficiency in CRM platforms and a strong understanding of inbound sales funnels and performance metrics are required.
Full job description
Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies build high-performing teams across executive assistance, administrative support, customer support, sales support, recruiting, operations, and other critical business functions.
The Role
We’re looking for a hands-on Inside Sales Manager to own the follow-up and mid-funnel layer of our inbound sales engine while raising the quality and consistency of how our entire sales floor sells.
You will lead this function, strengthen the systems and processes behind it, coach the team, and ensure every qualified opportunity is managed with discipline and urgency.
You will also help establish stronger sales standards across the organization through coaching, performance management, process improvement, and the thoughtful use of sales technology.
This is a builder’s role, not a caretaker’s. You will have a team, a modern sales tech stack, and clear revenue and performance targets tied directly to your ownership.
Salary: PHP 90,000 to PHP 110,000 per month, plus On-Target Earnings (OTE)
Schedule: Pacific Time
\nResponsibilities
What You’ll Own:
Team Leadership
Manage and develop the inbound follow-up team, including SDRs and Sales Associates
Conduct regular 1:1s, coach performance, and hire as the team scales
Own the pairing model between Sales Associates and Account Executives
Establish cadence standards, ownership rules, and CRM hygiene expectations
Manage the Sales Trainer and own onboarding and ramp-up for all new sales hires
Follow-Up and Mid-Funnel Conversion
Design, write, and A/B test follow-up sequences across email and chat
Use reply rate, re-engagement rate, and conversion as your primary scorecards
Build and manage the no-show recovery motion for cancellations and missed demos
Turn missed and cancelled demos into rebooked conversations
Build and run reactivation campaigns for aged and closed-lost opportunities
Reduce stage-to-stage drop-off across the funnel, beginning with the weakest-performing stage
Channel Partner Lead Management
Oversee the handling of leads and opportunities generated through channel partnerships
Establish clear ownership, follow-up, and reporting standards for partner-sourced opportunities
Track channel partner performance and evaluate its effectiveness as a source of new business
Sales Quality and Coaching
Review recorded calls and demos using a written sales scorecard
Maintain a fixed monthly call-review coverage target for every representative
Coach Account Executives on discovery, objection handling, urgency, and securing second calls
Run regular calibration sessions to ensure consistent scoring and coaching standards
Join live deals when a representative needs support moving an opportunity forward
Knowledge and Compliance
Own the sales knowledge base as the company’s single source of truth
Maintain the content that powers our AI sales chat assistant
Establish a regular review cadence so customer-facing information remains accurate and current
Ensure claims made by sales representatives and automated channels are accurate and compliant
What You’ll Be Measured On
Demo no-show and cancellation recovery rate
Customer response-time SLA
Deal conversion rate
Sales cycle length
Average contract value per deal
Follow-up reply rate
Touches-per-deal compliance
Second-call booking rate
Stage-to-stage funnel conversion
Demo-to-close rate
Revenue recovered from aged and closed-lost pipeline
Call scorecard coverage, including documented coaching feedback for every representative
Requirements
Requirements
• At least 4 years of experience in inside sales, sales development, revenue operations, or a similar commercial role
• At least 2 years of experience managing or coaching a sales team
• Proven experience improving follow-up, pipeline conversion, show rates, or sales-cycle performance
• Strong understanding of inbound sales funnels, lead management, and mid-funnel conversion
• Experience coaching sales representatives on discovery, objection handling, urgency, and deal progression
• Ability to review sales calls, identify performance gaps, and provide clear, actionable feedback
• Hands-on experience building sales sequences across email, chat, SMS, or other follow-up channels
• Strong CRM discipline and experience working with platforms such as HubSpot or Salesforce
• Comfortable using data to diagnose funnel problems, set targets, and manage performance
• Strong written and verbal English communication skills
• Willingness and ability to work Pacific Time hours
Preferred
• Experience managing both SDRs or Sales Associates and Account Executives
• Experience owning sales onboarding, training, and rep ramp-up programs
• Experience building no-show recovery, closed-lost reactivation, or aged-pipeline campaigns
• Familiarity with AI-enabled sales tools, conversation intelligence, and sales automation platforms
• Experience working in a high-growth startup, SaaS, staffing, outsourcing, or technology-enabled services company
• Experience managing leads generated through channel partnerships
• Familiarity with compliance, sales claims management, and maintaining a customer-facing knowledge base
\n
₱90,000 - ₱110,000 a month
Salary: PHP 90,000 to PHP 110,000 per month, plus On-Target Earnings (OTE)
\n
What Success Looks Like
You are a strong fit for this role if you are a hands-on operator who can coach people, build systems, analyze performance, and personally step into the work when needed.
You should be comfortable moving between strategy and execution, whether that means reviewing a dashboard, rewriting a follow-up sequence, coaching an underperforming representative, or helping an Account Executive move a difficult deal forward.
We're the World's Best Assistant.
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Industry
Internet Marketplace Platforms
Company size
1,001-5,000 employees
Founded
2018
Headquarters
Berkeley, California
LinkedIn followers
198,041
Total funding
$2M
Wing provides small businesses, startups, execs, and enterprises with the top 1% of remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your incredible, yet super affordable, team member to whom you can delegate excess work while you do the important things to grow your business.
Offices: 2150 Shattuck Ave, Berkeley, California 94704, US
How many Administrative jobs are open in Cape Town, South Africa right now?
There are currently 304 open administrative positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Cape Town, South Africa?
Companies currently hiring include Haldren, Marriott International Hotels, Inc., EXL, Old Mutual South Africa, MRI Software, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Cape Town, South Africa?
Yes — 101 of the 304 open administrative positions offer remote or hybrid work (56 remote, 45 hybrid).
How do I apply for Administrative jobs in Cape Town, South Africa?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.