Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
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Randburg, Gauteng, South Africa · On-site
$18k–$20k/mo
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The LCS Sales Coordinator serves as the primary point of contact for customers, managing the end-to-end processing of spare parts, retrofits, and service orders. They are responsible for maintaining accurate documentation, tracking shipments, and ensuring timely communication between internal departments and clients.
Candidates must hold a National Diploma in Sales, Marketing, or Business Administration and possess at least 3 years of relevant experience. Proficiency in SAP, MS Office, and CRM software is required to effectively manage customer inquiries and order workflows.
“Innovative solutions for sustainable and affordable beverages, food and essentials” – we have a clear vision at Krones. For this purpose, we supply state-of-the-art technology to our customers worldwide.
As a regional subsidiary for the Subsaharan Africa region, it is our commitment to optimise our customer reach in this region and to provide them with the best possible service. With our team of about 150 employees based in Lanseria Johannesburg, South Africa, we have made it our mission to provide our customers with outstanding support – throughout the entire Krones portfolio. This way we ensure the highest level of productivity and quality on a permanent basis.
Interested? Then join our team because: we can achieve more together!
Let's create impact beyond tomorrow What awaits you
Job Purpose
The LCS Sales Coordinator- Is the first point of contact for allocated customers. The LCS Sales Coordinator contributes to the organisational goals by interacting with customers and Krones internal partners for all matters relating to spare parts, retrofits, change parts and KIC business units.
The primary focus will be on processing, planning, turnaround time for quotations, orders and invoices. In addition, the quality of response for all enquires needs to be professional, communication both internally and externally is paramount in this position.
Job Responsibilities include but are not limited to:
The Ideal candidate will be responsible for:
• Coordinating of all enquiries, quotations, orders and invoices for spare parts.
• Following up on open quotations with Customers and Krones stakeholders, to ascertain status of potential orders
• Technical clarification of all queries before orders are placed, between Customers and Krones stakeholders.
• Keep Customers and Krones stakeholders updated and informed on the latest status of distribution timelines.
• Processing of all necessary documents accurately and timeously, as needed.
• Follow up on Purchasing and Warehouse departments to ensure delivery timeframes are met.
• Effectively using the escalation procedure to proactively prevent order delays and customer escalations.
• Invoice on a weekly basis.
• Weekly feedback task closure updates on the Billing Due list.
• Responsibility for the tracking of SL1 shipment to ensure on-time deliveries to Customer site, in collaboration with Warehouse
• Daily updating of the Customer shutdown tracker, with clear communication to Supply Chain and LCS PMs.
• Collaboration, support and Key Account specific requirements to be followed.
• Proactive participation in personal development along with direct line manager.
• Managing Monday Service board ticket system as well as Monday Board relating to other departments like returns and credit notes.
Your Profile You contribute
Qualification and Experience
Behaviors & Skills
Solutions beyond tomorrow
The Krones Group, headquartered in Neutraubling, Germany, plans, develops, and manufactures machines and complete lines for the fields of process technology, bottling, canning and packaging, plus intralogistics and recycling. Krones’ success is based on a few crucial strategies: specialised knowledge of mechanical engineering and its customers’ sectoral needs, a technical lead in its chosen field, thanks to continuingly high expenditure on research and development, a manufacturing operation using state-of-the-art equipment to stringent standards of qualitative excellence, plus globalised 24/7 service support, all backed up by a highly qualified and enthusiastically motivated workforce. Imprint: https://www.krones.com/en/site-notice.php Data Protection: https://www.krones.com/en/data-protection.php
Offices: Böhmerwaldstraße 5, Neutraubling, Bavaria 93073 Neutraubling, DE · Heideweg 36, Nittenau, Bavaria 93149, DE · Äußere Münchener Straße 104, Rosenheim, Bavaria 83026, DE · Schäferweg 9, Flensburg, 24941, DE · Thika Highway and Eastern Bypass, Ruiru, Nairobi, KE
There are currently 26 open administrative positions in Randburg, South Africa listed on Clera. New openings are added daily as companies post roles.
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