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Full-time
high school
Posted 51d ago
~40 hrs/week
Responsibilities
The role focuses on driving store sales and profitability through exceptional customer service and expert product knowledge. Responsibilities include maintaining store visual standards, managing stock replenishment, and performing daily administrative tasks.
Requirements
Candidates must have a Matric or NQF equivalent education and 2-5 years of retail and customer service experience. Proficiency in English and the Microsoft Office Suite is required.
Full job description
An exciting opportunity atFaithful to Naturehas become available for an Store Assistant in Riverlands.
The successful candidate will have strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Faithful to Nature is a market leader in the online natural product retail space with the mission of improving the health of our customers and our planet. We are passionate about innovating and delivering excellent customer service. This is a unique opportunity for someone who is passionate about Faithful to Nature's ethos and delivering exceptional customer service!
Scope of Responsibilities
Contributes to store sales and profitability througheffective customer service.
Responsiblefor meeting set personable sales objectivesas well as for projecting the company’s vision and mission statement and image through effective visual presentation and housekeeping duties.
Assisting with theprotection of company assetsby following proper merchandising store system procedures is a top priority for this position and is approached with a concise training programme focusing on all aspects of store policies and procedures.
Communication and feedbackvital for an effective and successful store operation.
Ability to work withminimal supervision.
Accountabilities/Key Performance Areas
Customer Service
Uphold Company brand and standards at all times
Define and uphold Store in store objectives to meet company vision and mission
Drive store sales to achieve targets
Meet the highest standards of customer service excellence as per company guidelines
Encourage multiple Sales
Have expert product knowledge of all products
Maintain market trends and ensure that team member (s) are utilizing proper sales and service techniques
Provide customers with up to date advise and general knowledge of our Product and Environment.
Personal/Team Development
Adhere to all company policies and procedures
Maintain a professional attitude and attire at all times
Build and motivate yourself and brand, ensuring enthusiastic liaising between customers, third parties and staff whom are assisting with the brand
Respecting fellow colleagues, third party input an ideas, leading to teamwork, rendering passionate and extraordinary customer service
Ensure personal development through attending and highlighting meaningful training & development initiatives
Self-motivated
Store Management/Operations
Replenish store floor with merchandise daily
Ensure all fixtures, prongs and shopfitting are fixed and the correct usage of equipment is adhered to
Ensure the successful operation of the store by closely following directive instructed by Store Management of FtN
Assist with product launches and sales within the Store in store environment
Keep store clean and tidy at all times
Unpack stock as per FtN procedure
Administration
Daily target sheet completed
Admin cross checks (credit, voids and cancellations)
Accurate stock taking procedures
IBT’s and stock control of all incoming and outgoing stock adhered to
Work Standards(Setting high goals or standards of performance for self and organization)
Tolerance for Stress(perform under pressure)
Energy(maintain a high activity level)
Initiative(self-starting, take action to achieve goals beyond what is necessarily called for)
Administrative Orientation(personal satisfaction from administrative performance and responsibilities)
Integrity(maintaining social, ethical and organizational norms in job)
Sales Ability/Persuasiveness(utilizing appropriate interpersonal styles and methods of communication to gain agreement or acceptance of an idea, plan, activity or product from clientele)
Rapport Building(initial and continuing impact. The ability to meet people easily and to be liked; to get along well with people and to put them at ease; and to quickly build rapport through proactive development of close relationships)
Negotiation(communicate data or arguments in a manner that gains agreement or acceptance)
Resilience(handling disappointment and rejection while maintaining effectiveness)
Independence(taking action on one’s own rather than the influence of others)
Oral Fact finding(gathering information for decision-making through questioning)
Professional Proficiency(level of performance in professional area)
Self-development Orientation(initiates action to improve skills and performance)
Silvertree Capital is a family office primarily focused on real estate investments and developments. Our goal is to build a resilient investment portfolio that supports long-term family wealth and stability. By leveraging our deep market expertise and strategic vision, we manage and grow the private wealth of our two founding families.
How many Administrative jobs are open in Cape Town, South Africa right now?
There are currently 304 open administrative positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Cape Town, South Africa?
Companies currently hiring include Haldren, Marriott International Hotels, Inc., EXL, MRI Software, WNS, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Cape Town, South Africa?
Yes — 100 of the 304 open administrative positions offer remote or hybrid work (56 remote, 44 hybrid).
How do I apply for Administrative jobs in Cape Town, South Africa?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.