City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
We are looking for a skilled and detail-oriented Business Analyst to join our team. This role is ideal for someone who thrives on understanding business needs, translating them into clear requirements, and working closel…
Skills: Business analysis, Requirements engineering, Process mapping, Functional specifications, User stories
City of Cape Town, Western Cape, South Africa · On-site
Join South Africa's Leading Luxury Jewellery Brand At Browns Jewellers, we don't just sell jewellery -we create unforgettable moments. Every conversation, every celebration, and every purchase is an opportunity to delive…
Skills: Luxury retail sales, Client relationship management, Sales target achievement, Customer service, Communication
City of Ekurhuleni Metropolitan Municipality, Gauteng, South Africa · On-site
Unlock Exceptional Earnings in a World of Elegance About Us As a premier name in luxury jewellery, we are renowned for crafting exquisite pieces that define timeless elegance. With a distinguished presence across South A…
Skills: Luxury Sales, Client Relationship Management, Customer Experience, Sales Target Achievement, Jewellery Expertise
Sydney, New South Wales, Australia · On-site
Leadership: Demonstrate strong leadership by setting a positive example, driving motivation, and nurturing the potential of your team Business Management: Manage all functions of the boutique effectively, including but n…
Skills: Leadership, Business Management, Luxury Client Experience, Sales Driving, KPI Management
Grays, England, United Kingdom · On-site
About the Company Browns Jewellers is thrilled to announce the opening of our newest boutique at Lakeside Mall, and we're looking for passionate, driven, and ambitious individuals to join our team as Jewellery Advisors. …
Skills: Luxury Retail, Sales, Customer Experience, Relationship Building, Client Relations
City of Ekurhuleni Metropolitan Municipality, Gauteng, South Africa · On-site
Unlock Exceptional Earnings in a World of Elegance About Us As a premier name in luxury jewellery, we are renowned for crafting exquisite pieces that define timeless elegance. With a distinguished presence across South A…
Skills: Luxury Sales, Client Relationship Management, Sales Target Achievement, Customer Experience, Jewellery Knowledge
City of Ekurhuleni Metropolitan Municipality, Gauteng, South Africa · On-site
Unlock Exceptional Earnings in a World of Elegance About Us As a premier name in luxury jewellery, we are renowned for crafting exquisite pieces that define timeless elegance. With a distinguished presence across South A…
Skills: Luxury sales, Customer service, Sales drive, Relationship building, Communication
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
Bring Your Expertise to a Legacy of Elegance Please note this is a retail sales position About Us We are a renowned name in luxury jewellery, recognized for our exceptional craftsmanship and timeless designs. With boutiq…
Skills: Luxury retail sales, Clienteling, Customer service, Sales target achievement, Brand representation
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
Bring Your Expertise to a Legacy of Elegance Please note this is a retail sales position About Us We are a renowned name in luxury jewellery, recognized for our exceptional craftsmanship and timeless designs. With boutiq…
Skills: Luxury Sales, Customer Service, Client Relationship Management, Brand Ambassadorship, High-End Retail
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
Be part of something exceptional. Browns The Diamond Store has been crafting South Africa's finest diamond jewellery since 1934. With over 40 stores across South Africa, the UK, and Australia, we're a proudly South Afric…
Skills: Procurement, Logistics, Supply Chain Management, Vendor Management, Freight Coordination
City of Cape Town, Western Cape, South Africa · On-site
Unlock Exceptional Earnings in a World of Elegance About Us As a premier name in luxury jewellery, we are renowned for crafting exquisite pieces that define timeless elegance. With a distinguished presence across South A…
Skills: Luxury sales, Client relationship management, Sales target achievement, Customer service, Communication
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
Unlock Exceptional Earnings in a World of Elegance About Us As a premier name in luxury jewellery, we are renowned for crafting exquisite pieces that define timeless elegance. With a distinguished presence across South A…
Skills: Luxury sales, Client relationship management, Sales drive, Customer service, Communication skills
Cape Town, Western Cape, South Africa · On-site
At Browns Jewellers, we pride ourselves on creating exceptional experiences for our clients while maintaining the highest standards of excellence behind the scenes. We are looking for a highly organised and detail-orient…
Skills: Administrative Support, Stock Administration, Inventory Management, Microsoft Office, Time Management
City of Westminster, England, United Kingdom · On-site
Browns Jewellers is offering a unique and exciting opportunity for a Luxury Sales Consultant based at our boutique in the Trafford Center, Manchester. As a premier name in luxury jewellery, we are renowned for crafting e…
Skills: Luxury Sales, Client Relationship Management, Brand Ambassadorship, Sales Target Achievement, Customer Experience
City of Westminster, England, United Kingdom · On-site
Browns Jewellers is offering a unique and exciting opportunity for a Luxury Sales Consultant based at our boutique in the Trafford Center, Manchester. As a premier name in luxury jewellery, we are renowned for crafting e…
Skills: Luxury sales, Customer service, Sales drive, Relationship building, Communication
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
Job Summary We are looking for a reliable and client-focused Help Desk IT Support Technician to provide first-line technical support to internal users. The ideal candidate will troubleshoot hardware and software issues, …
Skills: Hardware Troubleshooting, Software Troubleshooting, Network Troubleshooting, Active Directory, Microsoft Office 365
Msunduzi Local Municipality, KwaZulu-Natal, South Africa · On-site
Unlock Exceptional Earnings in a World of Elegance About Us As a premier name in luxury jewellery, we are renowned for crafting exquisite pieces that define timeless elegance. With a distinguished presence across South A…
Skills: Luxury Sales, Client Relationship Management, Customer Experience, Sales Target Achievement, Jewellery Expertise
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
We are seeking an experienced and detail-oriented Buyer to manage the procurement of core materials and finished goods for our jewelry manufacturing and retail operations. This role is critical to sourcing high-quality d…
Skills: Procurement, Vendor Management, Negotiation, Cost Analysis, Inventory Management
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
We are looking for a highly collaborative and analytical Business Intelligence Partner to support cross-functional projects and reporting needs between the Business Intelligence, Merchandising, and Product teams in our g…
Skills: Business Intelligence, Data Analysis, Dashboard Automation, Sales Performance Tracking, Stock Analysis
City of Cape Town, Western Cape, South Africa · On-site
As a Store Assistant at our Cape Town International Airport store, you will play a key role in supporting the daily operations of the store. This role requires an organized, proactive individual with strong attention to …
Skills: Customer Service, Stock Management, Merchandising, Administrative Support, Point-of-sale Systems
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Business Analyst will gather and document business requirements while mapping processes to identify inefficiencies. They will also coordinate between stakeholders and technical teams to design, test, and implement effective system solutions.
Candidates must have 3–5 years of experience in business or systems analysis with strong proficiency in process mapping and requirements engineering. Experience with project management tools and CRM or ERP platforms is highly preferred.
We are looking for a skilled and
detail-oriented Business Analyst to join our team. This role is ideal for
someone who thrives on understanding business needs, translating them into
clear requirements, and working closely with technical and non-technical
stakeholders to deliver practical solutions.
You’ll work across the full project lifecycle — from
requirements gathering and process mapping to testing and implementation — in a
fast-paced, high-standards environment.
KEY RESPONSIBILITIES
• Gather, document, and validate business
requirements through stakeholder workshops, interviews, and observation
• Map current-state business processes
and identify gaps, inefficiencies, and improvement opportunities
• Translate business requirements into
functional specifications, user stories, and acceptance criteria
• Coordinate between business
stakeholders and technical teams to ensure solutions meet the stated need
• Design and execute test scripts, UAT
plans, and end-to-end validation for new features and system changes
• Produce clear process documentation,
training material, and handover guides
• Support reporting and data analysis
to inform business decisions
• Assist with system configuration,
workflows, and ongoing enhancements across business platforms
Core Technical Skills
· 3–5 years’ experience in a Business
Analyst, Systems Analyst, or similar role
· Strong understanding of business
process analysis and requirements engineering
· Proficiency in process mapping tools
(e.g. draw.io, Visio, or similar)
· Experience writing functional
specifications, user stories, and test scripts
· Proficiency in understanding data
flows and system integrations
· Experience with project or workflow
tools (e.g. Jira, Zoho Projects, or similar)
· Exposure to CRM, ERP, or e-commerce
platforms (e.g. Zoho, Shopify) is advantageous
Who You Are
· Highly detail-oriented with a strong
focus on getting requirements right
· Analytical thinker who enjoys
understanding how things work and solving problems
· Able to work independently and
manage multiple priorities
· Strong communicator who can bridge
the gap between business and technical teams
· Committed to quality and continuous
improvement
• Competitive, market-related
salary
• Generous staff discounts
across our luxury products
• Clear career growth opportunities
within a fast-growing premium brand
• A beautiful, high-end
working environment
• Daily, nutritious lunch
provided by our in-house canteen
• A paid day off on your
birthday
The Most Beautiful Diamonds in the World.
Three generations of excellent craftsmanship; since 1934 our family has been crafting the finest diamond jewellery. Classic, timeless and sophisticated designs coupled with exceptionally brilliant diamonds have made Browns first choice for proudly South African diamond jewellery.
Offices: 105 Conrad Drive, Craighall Park, Gauteng 2196, ZA
The Most Beautiful Diamonds in the World.
Three generations of excellent craftsmanship; since 1934 our family has been crafting the finest diamond jewellery. Classic, timeless and sophisticated designs coupled with exceptionally brilliant diamonds have made Browns first choice for proudly South African diamond jewellery.
Offices: 105 Conrad Drive, Craighall Park, Gauteng 2196, ZA
