Buffalo, New York, United States · On-site
$20/hr–$23/hr
- Business Title: Customer Account Specialist II Position Title: Specialist II Division: Consumer Products Services Entity: Consumer Products Services Reports to: Support Services Supervisor FLSA: Non-Exempt Location: Bu…
Skills: Client relationship management, Customer service, Problem resolution, Data analysis, Administrative support
Buffalo, New York, United States · On-site
Job Responsibilities: We are presently seeking 2 Consumer Representative A’s (Commercial Connections) for openings in Buffalo. In addition to a starting wage of $39.62 per hour, we offer excellent benefits including medi…
Skills: Customer support, Project management, Electric service delivery, Tariff rules, Documentation review
Buffalo, New York, United States · On-site
$22/hr–$26/hr
Overview The Facilities Technician supports the day-to-day operation and maintenance of Calspan’s facilities by performing a variety of indoor and outdoor maintenance, repair, and building support activities. This role i…
Skills: Building maintenance, Carpentry, Plumbing, Painting, Masonry
Buffalo, New York, United States · On-site
$18/hr–$19/hr
Description Join Our Team as a Patient Service Representative! Location: Suburban Pediatrics & Alden Pediatrics Position: Full-Time Schedule: Some evening & Saturday shifts required About Us: At Suburban and Alden Pediat…
Skills: Patient Service, Customer Service, Medical Office Administration, Electronic Medical Records, Appointment Scheduling
Buffalo, New York, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer service, Access control, Security monitoring, Incident response, Communication
Buffalo, New York, United States · On-site
$23/hr–$26/hr
Job DetailsJob Location: Riverview Rx - Buffalo, NY 14226Position Type: Full TimeSalary Range: $23.00 - $26.00 HourlyPosition Summary The LifeView Pharmacy Support Specialist performs functions to obtain and process pres…
Skills: Pharmacy operations, Prior authorization, Data entry, Customer service, Communication
Buffalo, New York, United States · On-site
$26/hr–$42/hr
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Leadership, Team management, Safety compliance, Warehouse operations, Training and development
Buffalo, New York, United States · On-site
$22/hr–$30/hr
Job DetailsJob Location: BUFFALO, NY 14203Position Type: Legal SupportSalary Range: $22.00 - $30.00 HourlyJob Category: Bankruptcy and Creditors' Rights LawJob Summary The Legal Administrative Assistant supports the deli…
Skills: Legal terminology, Document preparation, E-filing, Transcription, Time entry
Buffalo, New York, United States · On-site
$28k–$35k/yr
Mailroom Associate Onsite: Must live in or near Buffalo, NY $16.00 Per Hour Work Schedule Monday-Friday some Saturdays Great Benefits Paid Training About the Mailroom Associate role As a member of the team, you will be r…
Skills: Mailroom sorting, Machine operation, Document scanning, Data entry, Document handling
Buffalo, New York, United States · On-site
$17/hr–$19/hr
Spectrum Health and Human Services As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your …
Skills: Customer Service, Interpersonal skills, Computer skills, Multitasking, Insurance verification
Buffalo, New York, United States · Hybrid
FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboratio…
Skills: Customer service, Empathetic listening, Problem solving, Written communication, Verbal communication
Buffalo, New York, United States · Remote Solely
$75k–$85k/yr
We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their hea…
Skills: ERISA, HIPAA, ACA, COBRA, Plan Document Drafting
Buffalo, New York, United States · On-site
$20/hr–$23/hr
- Business Title: Customer Account Specialist II Position Title: Specialist II Division: Consumer Products Services Entity: Consumer Products Services Reports to: Support Services Supervisor FLSA: Non-Exempt Location: Bu…
Skills: Client relationship management, Customer service, Problem resolution, Data analysis, Administrative support
Buffalo, New York, United States · Hybrid
$85k–$95k/yr
FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboratio…
Skills: Financial Reporting, General Ledger, Tax Return Preparation, Audit Schedules, Workday
Buffalo, New York, United States · Remote OK
$105k–$120k/yr
We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their hea…
Skills: Plan document management, ERISA compliance, Health and welfare benefits, Self-funding, Process improvement
Buffalo, New York, United States · On-site
$15/hr–$18/hr
Text to supercuts489 to 44000 Supercuts is one of the industry’s most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for…
Skills: Haircuts, Coloring, Highlights, Waxing, Guest service
M&T BankBuffalo, New York, United States · On-site
$54k–$90k/yr
Overview: Provides secretarial/administrative support directly to the Chief Legal Officer (CLO), exercising tact and diplomacy Primary Responsibilities: Serves as liaison between the CLO and bank personnel and responds t…
Skills: Administrative support, Calendar management, Travel coordination, Data research, Report preparation
Buffalo Biodiesel, Inc.Buffalo, New York, United States · On-site
$32/hr–$35/hr
Job description: Buffalo Biodiesel Inc. is in growth mode and currently seeking a Recruiter to join our team! We are seeking a detail‑oriented Recruiter to join our team and support our talent acquisition efforts. In thi…
Skills: Recruiting, Resume screening, Interviewing, Candidate sourcing, Communication
Buffalo Biodiesel, Inc.Buffalo, New York, United States · On-site
$28/hr
Buffalo Biodiesel is seeking a friendly, reliable, and highly organized Receptionist to serve as the first point of contact for visitors and callers. This role is essential to maintaining a welcoming environment and ensu…
Skills: Communication, Customer service, Multitasking, Organization, Phone etiquette
Buffalo, New York, United States · On-site
Description Objective: Mortgage Consultant Assistant is responsible for proactively strengthening business relationships between Hunt Sales Associates, borrowers, potential applicants and other individuals, or teams invo…
Skills: Mortgage loan origination, Encompass LOS, NCINO, Data entry, Customer service
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The Customer Account Specialist II manages client relationships by ensuring total satisfaction, processing submissions, and resolving issues throughout the service lifecycle. They also collaborate with internal teams to maintain quality standards, analyze client data, and support business development initiatives.
Candidates must have a high school diploma or GED equivalent and at least two years of related experience. Strong leadership, communication, and problem-solving skills are required to manage client expectations and internal processes effectively.
Business Title: Customer Account Specialist II
Position Title: Specialist II
Division: Consumer Products Services
Entity: Consumer Products Services
Reports to: Support Services Supervisor
FLSA: Non-Exempt
Location: Buffalo
Hours Worked: Typically, Monday through Friday, 40 per week.
However, must be flexible to meet the needs of the department and complete other projects as assigned.
Position Summary:
The Customer Account Specialist II will develop and maintain productive client relationships on behalf of the
business ensuring total client satisfaction for all aspects of assigned customer service. Dedicated advocate to
client, acting as their guide in every interaction with the business. Meeting client and vendor submission
requirements, quality assurance needs, and submission processing from the sample process through test report
development and distribution. Problem resolution for any client issues with the aim of ensuring complete client
satisfaction, improving client relations, ensuring venture outreach to secure business and generate repeat sales.
Duties and Responsibilities:
It is everyone’s responsibility to live out our Values and Absolutes by
Shaping a World of Trust while ensuring responsible progress.
Major Roles & Responsibilities:
Develop and maintain productive client relationships through professional service and effective
communication with BVCPS clients.
Support Back Office with administrative assistance by identifying and resolving submission issues,
ensuring Test Request Form data is entered into systems accurately and providing program training and
feedback where needed.
Running reports utilizing BV systems for data mining, previous submission analysis, Monthly Client
submissions, program summaries, etc.
Process paperwork for all facets of submissions; including, but not limited to revisions and invoice
credits, quotations, sample returns, revised Test Request Forms, Test Sample Receipts, updated
submission packets and labels.
Interact with Operations Managers and Supervisors daily. Organize on-going discussions to develop
process for adherence to standards and quality in accordance with internal Bureau Veritas
requirements.
Ensure day-to-day client requests, submissions, problems, issues, and complaints are handled
efficiently and professionally.
Ensure accurate and complete delivery of services within defined turnaround times, including
sample process questions and follow-up.
Interact with technical staff to provide submission information to our clients.
Present results to clients verbally as necessary (pass results only)
Ensure communication with clients is documented and provided to process sample submissions
through lab.
Monitor on hold / and active CS follow up (ACSF) submissions and ensure that they are followed up on
a timely manner.
Communicate with internal and Back Office staff on administrative changes to client requirements (i.e.
manuals, PAID, general procedures, etc.)
Communicate significant client issues that do not meet expectations to Operations, Business
Development/Service Delivery team for engagement. Make educated decisions on resolution based on
this engagement.
Communicates directly with labs, technical staff, business development/service delivery staff, and
collections staff relating to follow-up on client requests. Takes needed steps to address and resolve
disputes for the client. Support service delivery/business development and local operations by building
rapport with clients through participation in client meetings, site/lab tours, and prepare customer
presentations.
Work with service delivery/business development and Buffalo Operations to ensure customer visit
expectations are met.
Identify and communicate any risk or opportunities based on review of the health of the client.
Analyze data comparisons to standardize and improve the efficiency and effectiveness of client
programs with continual improvement.
Utilize knowledge of client non-technical program requirements to benchmark programs against other
clients.
Work with the department Supervisor/ Manager regarding departmental systems, processes and
recommendations for improvements.
Adhere to the requirements of the BVCPS Quality System and assist with the implementation and
maintenance of the department quality system.
Monitor and analyze client performance including, but not limited to TET, TAT and Hold/ACSF status
and highlight areas for improvement to increase efficiency and effectiveness.
Lead client outreach initiatives to further develop client relationships and recommendations for
continuous service improvement.
Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Quality, Health,
Safety, Security and Environmental policies and procedures.
Comply with Bureau Veritas Consumer Products Services, Inc management systems in accordance with
ISO 17025, ISO 9001, ISO 14001, ISO 45001.
Other duties assigned by Supervisor/Manager.
Quality Assurance:
Ensure all work is done according to standards, errors are addressed through formal Corrective Action
Requests, and all policies and procedures are adhered to as outlined in the “Consumer Products
Division Quality Manual.”
Support quality and audit initiatives as directed and scheduled by CPS Division Quality, ensuring
compliance with ISO 17025 Laboratory Accreditation as well as ISO 9001:2000 Quality System
Implement quality revisions and systems and procedures as agreed to with CPS Quality
Monitor test reports on a continual basis, ensuring accuracy, completeness, and compliance with Client
Program specifications.
Other duties as assigned by Supervisor/Manager
Required Skills & Proficiencies:
Leadership and motivational ability, as well the ability to be proactive in anticipating and dealing with
opportunities and problems.
Client interaction skills: Demonstrated ability to work with customers, determine their requirements,
maintain new business, foster relationships, define and assist in solving problems, and generally ensure
their total satisfaction with BV.
Problem solving skills including the ability to lead groups of diverse people through a problem-solving
process.
The ability to organize and prioritize daily activities and workload in an ever evolving, resource
constrained environment.
Effective oral and written communications skills including the ability to deliver presentations to in-house
and client/vendor audiences.
Strong skills as a team leader and ability to work well with peers.
Education and Experience:
High school degree or GED equivalent
2 years of related experience
Business to Business experience preferred.
An equivalent combination of education and experience may be accepted in lieu of above.
$20 - $23 an hour (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset).
Offices: Rua Joaquim Palhares 40, Rio de Janeiro, Rj 20260-080, BR
View all jobs at Bureau Veritas do BrasilThere are currently 503 open administrative positions in Buffalo, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include UBMD Physicians' Group, Grider Support Services, LLC, M&T Bank, Elderwood, ACV Auctions, among others. Browse the listings above to see every active employer.
Yes — 76 of the 503 open administrative positions offer remote or hybrid work (25 remote, 51 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
