Boston, Massachusetts, United States · On-site
$20/hr–$27/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Directs patient access to the practice by answering, screening and processing a high volume of incoming cal…
Skills: Call center, Customer service, Medical terminology, Scheduling, Triage
Boston, Massachusetts, United States · On-site
$20/hr–$29/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Inventory Control, Materials Management, Procurement, Medical Terminology, Customer Service
Boston, Massachusetts, United States · Hybrid
$19/hr–$27/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Patient Scheduling, Medical Terminology, Insurance Verification, MS Office, Customer Service
Boston, Massachusetts, United States · On-site
$22/hr–$27/hr
POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/covera…
Skills: Patient Registration, Insurance Verification, Appointment Scheduling, Medical Billing, Customer Service
Boston, Massachusetts, United States · On-site
$18/hr–$28/hr
Site: Brigham and Women's Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our m…
Skills: EKG, Phlebotomy, Patient Transportation, Medical Terminology, Customer Service
Boston, Massachusetts, United States · On-site
$73k–$107k/yr
Official Title: Project Coordinator - Office of Community Corrections Pay Grade: Grade 17S Salary Range: 17S Entry Level Pay $72,867.86 to Pay Range Maximum $107,395.34 Starting Pay: $72,867.86 Salary Notes: This positio…
Skills: Employee Supervision, Project Support, Administrative Support, Strategic Planning, Data Management
Boston, Massachusetts, United States · Hybrid
$75k–$91k/yr
Join our community and experience Emerson College! Reporting directly to the Vice President for Institutional Advancement, the Associate Director oversees the development, execution, and enhancement of Emerson’s flagship…
Skills: Volunteer Management, Relationship Management, Board Governance, Strategic Planning, CRM Database Management
Boston, Massachusetts, United States · Hybrid
$60k–$110k/yr
About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objecti…
Skills: Calendar Management, Logistical Coordination, MS Office, Adobe Acrobat, Expense Reporting
Boston, Massachusetts, United States · On-site
$18/hr–$28/hr
Site: Brigham and Women's Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our m…
Skills: Specimen handling, Pre-analytical processing, Centrifugation, Aliquoting, Biohazardous material handling
Boston, Massachusetts, United States · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Guest Communication, Reservations Management, Customer Service, Multi-tasking, Organization
Chicago, Illinois, United States · On-site
$32/hr–$46/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Attention To Detail, Collaboration, Influence, Problem Solving, Risk Management
Boston, Massachusetts, United States · On-site
$18/hr–$28/hr
Site: Brigham and Women's Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our m…
Skills: Specimen handling, Pre-analytical processing, Centrifugation, Aliquoting, Biohazardous material handling
Boston, Massachusetts, United States · On-site
$85/hr–$92/hr
Job Description The Regulatory Publishing Senior Manager is responsible for the creation, assembly, and publishing of electronic submissions and the delivery to global health authorities in an efficient and timely manner…
Skills: eCTD Publishing, Regulatory Submissions, Electronic Document Management Systems, Health Authority Guidelines, Lifecycle Management
Boston, Massachusetts, United States · On-site
Planned Companies –Concierge – Job Description Friday Saturday, Sunday, Monday 11pm-7am Pay Rate: 19.75 an hour Summary Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the …
Skills: Customer Service, Front Desk Operations, Security, Communication, Time Management
Boston, Massachusetts, United States · On-site
$21/hr–$26/hr
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Specimen Processing, Data Entry, Biological Specimen Handling, Labeling, Shipping and Receiving
Boston, Massachusetts, United States · On-site
$39/hr–$39/hr
Job DetailsJob Location: Boston, MA 02203Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $39.01 - $39.01 HourlyMIRACORP Inc., is a woman-owned firm specializing in federal government contract services…
Skills: Timekeeping, Scheduling, Travel Arrangements, Budget Management, Inventory Control
Boston, Massachusetts, United States · On-site
$18/hr–$26/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Patient Care, Inventory Control, Equipment Maintenance, Clerical Tasks, Interpersonal Communication
Boston, Massachusetts, United States · On-site
$17/hr–$25/hr
Site: Brigham and Women's Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our m…
Skills: Insurance Verification, Patient Registration, Medical Terminology, Customer Service, Electronic Medical Records
Boston, Massachusetts, United States · On-site
$25/hr–$40/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Medication Reconciliation, Patient Interviewing, Pharmacy Information Systems, Inventory Systems, Drug Identification
Boston, Massachusetts, United States · On-site
$60k–$115k/yr
Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role As an Operations Associate for Signature Venues at Fidelity Investments, you will play a pivotal role in delivering bes…
Skills: Event Management, Hotel Management, Customer Service, Multi-tasking, Prioritization
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The patient service representative manages high-volume incoming calls and emails to triage patient needs and schedule appointments. They are responsible for verifying patient information, coordinating diagnostic tests, and ensuring efficient utilization of professional services.
Candidates must have a high school diploma or GED and 1-3 years of related work experience. Proficiency in computer systems and strong communication skills are required, with medical terminology knowledge preferred.
Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed.
Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including worker's compensation and auto liability.
Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures.
Coordinates and interprets multiple data sets required for efficient scheduling of office visits, diagnostic tests and procedures. Coordinates availability of professional services for maximum cost effective utilization of staff, space, equipment and optimal timing for patients and providers. Addresses scheduling problems and concerns with manager to resolve issues.
Records and forwards accurate messages to providers and staff. Triages calls for urgent information or services to appropriate staff. Responds to requests for information or assistance within scope of knowledge and authority. Resolves and responds to provider email requests in an efficient and professional manner.
High School diploma or GED required. Associate's degree preferred.
1-3 years related work experience required.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Call Center and/or telephone customer service experience
Strong typing skills 40+wpm. Knowledge of medical terminology
Bilingual written and verbal communication skills
Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
Anna Jaques Hospital is a not-for-profit community hospital serving the Merrimack Valley, North Shore and Southern New Hampshire. Our mission is to provide measurably high quality medical care, in alliance with our medical staff. Anna Jaques is recognized for delivering high quality community health care at a lower cost, with an emphasis on patient satisfaction. The hospital is clinically affiliated with Beth Israel Deaconess Medical Center (BIDMC), a Boston academic medical center and major teaching hospital of Harvard Medical School.
Offices: 25 Highland Ave, Newburyport, MA 01950, US
There are currently 1,834 open administrative positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mass General Brigham, MassDEP, BOSTON MEDICAL CENTER, BOSTON, Anna Jaques Hospital, Harvard Division of Medical Sciences, among others. Browse the listings above to see every active employer.
Yes — 611 of the 1834 open administrative positions offer remote or hybrid work (74 remote, 537 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
