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The Concierge serves as the first point of contact for guests, providing warm greetings and managing all incoming requests and inquiries. Key duties include arranging transportation, tours, and reservations while maintaining high service standards to ensure an exceptional guest experience.
Candidates are highly preferred to have five years of experience in a Forbes Four Star hotel or higher and membership in Les Clefs d’Or. A high school diploma is required, with a degree in hospitality and proficiency in English being strongly desired.
Job Overview
The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.
Summary of Position
We are looking for a reliable hotel concierge to work at the main entrance desk of our hotel. The concierge will be the first to meet our guests so the first impression of our hotel depends on their friendliness and efficiency. The ideal candidate will be a smart and trustworthy individual able to provide guests with a warm greeting and handle all incoming requests. In addition, you will be responsible to protect the hotel and its residents by monitoring who comes in and out of our premises. The goal is to contribute to an overall pleasant customer experience to increase our reputation and ensure sustainable growth.
Roles and Responsibilities
Qualifications
Physical Requirements
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift
Equal Opportunity Employer:
Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.
Vision
Leading the future of luxury lifestyle; curating distinctive and enriching experiences.
Purpose
Creating Stories of Distinction
The Maybourne Mindset
Who you would be working for
Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.
Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.
A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.
Company Benefits
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The Maybourne Beverly Hills participates in E-Verify.
Situated within Beverly Hills’ famous Golden Triangle, The Maybourne Beverly Hills is a sophisticated escape with legendary London roots, European charm, and a fresh California flair, right in the heart of Beverly Hills. The hotel features one of the largest spas at any luxury hotel in Los Angeles, breathtaking panoramic views of the Hollywood Hills, and dining experiences including the acclaimed Dante Beverly Hills. The Terrace restaurant, overlooking the lush Beverly Cañon Gardens, offers cocktails and seasonal California-inspired cuisine in a quintessentially European setting, while cocktail and spirits enthusiasts can enjoy sophisticated drinks in the Maybourne Bar, or the Whisky Bar, which boasts the largest collection of Macallan in North America. It offers 205 elegantly appointed accommodations, including 57 suites, each thoughtfully designed to enhance culinary experiences and contemporary comfort. As part of the esteemed Maybourne Hotel Group—alongside Claridge’s, The Connaught, The Berkeley, The Emory, and The Maybourne Riviera—the property continues to set the standard for refined luxury and unparalleled hospitality.
Offices: 225 N Canon Dr, Beverly Hills, California 90210, US
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