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Support case managers in handling high-volume personal injury caseloads by managing intake, verifying insurance, and drafting legal correspondence. Coordinate with medical providers to collect records and maintain consistent communication with clients regarding their treatment and case status.
Proven experience in personal injury case management and fluency in both Spanish and English are required. Candidates must possess strong organizational skills and proficiency with case management software.
Who We’re Looking For
We need a sharp, highly organized, and proactive Case Manager Assistant who thrives in a fast-paced, high-volume environment and is ready to assist in personal injury cases from start to finish. The ideal candidate is a problem solver, a master communicator, and an assistant powerhouse who knows how to keep things moving, and keep clients informed.
Key Responsibilities
· Support Case Managers in Handling High-Volume Caseloads – Assist in the day-to-day management of multiple personal injury cases, ensuring efficiency and organization throughout the claims process.
· Assist with Case Intake & File Setup – Gather and input client information, accident details, and case documentation into the firm’s case management software to establish new claims.
· Verify Insurance Coverage & Liabilities – Contact insurance companies to confirm coverage, policy limits, and liability determinations, ensuring that all necessary information is obtained for case processing.
· Draft and Send Legal Correspondence – Prepare and send letters of representation, demand letters, medical authorization requests, and other legal documents as needed.
· Open & Monitor Insurance Claims – Initiate new bodily injury and property damage claims with insurance carriers and follow up to ensure timely processing.
· Property Damage Resolution – Work closely with insurance adjusters and clients to facilitate the repair or total loss settlement of damaged vehicles, ensuring prompt resolution of property claims.
· Client Communication & Case Status Updates – Maintain consistent follow-ups with clients regarding treatment progress, insurance updates, and case developments.
· Monitor Medical Treatment Plans – Ensure clients are following prescribed treatment plans, attending medical appointments, and undergoing necessary evaluations, while updating case managers on treatment status.
· Maintain Case Files & Documentation – Keep case files, medical records, police reports, and insurance correspondences organized, properly filed, and up to date.
· Liaise with Medical Providers & Collect Records – Coordinate with doctors, physical therapists, and medical facilities to obtain bills, records, and treatment summaries for demand preparation.
· Update & Maintain Case Management System – Input case details, track progress, and ensure all client records, documents, and correspondence are accurately logged and easily accessible.
· Assist with Demand & Settlement Preparation – Work with case managers to prepare case summaries, calculate damages, and gather final medical records before submitting demands to insurance companies.
· Follow Up on Outstanding Documents & Requests – Track and follow up on missing medical records, billing statements, and insurance responses to avoid case delays.
· Assist in Negotiation & Settlement Process – Support case managers by coordinating settlement paperwork, obtaining client signatures, and finalizing disbursement documents.
· General Administrative & Legal Support – Provide additional support by handling phone calls, scheduling appointments, and assisting with other tasks related to case progression.
What You Bring to the Table
Why You’ll Love It Here
Ready to Join Us?
If you’re not looking for just another job but a career that challenges and excites you, we want to hear from you!
Why You Want to Work at Pathway Law Firm
Your Path To Results!
Pathway Law Firm represents victims dealing with injuries, death of a family member, and other difficulties caused by the negligent acts of another. Since 2010, Pathway Law Firm has recovered millions of dollars for our clients. Pathway Law Firm has helped clients who have been catastrophically injured from major auto, motorcycle, and truck accidents by standing up to the largest insurance companies and corporations.
Offices: 9454 Wilshire Blvd., Suite 303, Beverly Hills, CA 90212, US · 325 N Saint Paul St, Suite 3100, Dallas, Texas 75201, US
View all jobs at Pathway Law FirmThere are currently 167 open administrative positions in Beverly Hills, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Cedars-Sinai, Beverly Hills Cancer Center, Pathway Law Firm, DNAM Brands, Saks Fifth Avenue, among others. Browse the listings above to see every active employer.
Yes — 16 of the 167 open administrative positions offer remote or hybrid work (3 remote, 13 hybrid).
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