Beverly Hills, California, United States · On-site
$45/hr–$55/hr
Mid level
At Mercedes-Benz of Beverly Hills, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the n…
At Fletcher Jones Toyota of Carson our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the n…
Newport Beach, California, United States · On-site
$21/hr–$26/hr
Mid level
Your next opportunity awaits at Fletcher Jones Management West. We are hiring an AP Warranty and Cancellations Clerk to join our centralized Regional Business Office team! The AP Warranty and Cancellations Clerk is respo…
Beverly Hills, California, United States · On-site
$20/hr–$21/hr
Entry level
At Mercedes-Benz of Beverly Hills, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the n…
Beverly Hills, California, United States · On-site
$18/hr–$21/hr
Entry level
At Mercedes-Benz of Beverly Hills, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the n…
Skills: Parts Delivery, Inventory Management, Warranty Documentation, Organization, Efficiency
At Audi Long Beach our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 famil…
At Fletcher Jones Imports our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #…
Beverly Hills, California, United States · On-site
Entry level
At Audi Beverly Hills, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has positioned us as part of the nation’s #1…
Beverly Hills, California, United States · On-site
Entry level
At Audi Beverly Hills, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has positioned us as part of the nation’s #1…
At BMW of Santa Monica our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 f…
Newport Beach, California, United States · On-site
Entry level
Ready to join a winning team? Your next opportunity awaits at Fletcher Jones Automotive Group! The nation’s #1 family-owned and operated organization is hiring a Receptionist to join our Business Development Center Team.…
Skills: Interpersonal Skills, Communication Skills, Customer Service, Call Center Operations, Conflict Resolution
At Porsche Long Beach, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has positioned us as part of the nation’s #1…
Your next opportunity awaits at the Fletcher Jones Family of Dealerships. We are currently hiring an Accounts Payable Specialist to join our centralized Regional Business Office team located in Ontario, California! The i…
Skills: Accounts Payable, CDK, Microsoft Excel, Microsoft Word, Microsoft Outlook
Your next opportunity awaits at the Fletcher Jones Family of Dealerships. We are currently hiring an Inventory Clerk to the centralized Regional Business Office team located in Ontario, California! We are building a team…
Skills: Inventory Management, Data Reconciliation, Interpersonal Skills, Multitasking, Confidentiality
Beverly Hills, California, United States · On-site
$28/hr–$31/hr
Mid level
Join a dealership team where accuracy, organization, and follow-through help drive an exceptional customer and business experience. We are seeking a Finance Administrator to support the dealership’s operations through ac…
Skills: Document Processing, Administrative Coordination, Data Entry, Compliance, Recordkeeping
Newport Beach, California, United States · On-site
Entry level
At Fletcher Jones Motorcars, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’…
Skills: Microsoft Office Suite, Attention To Detail, Organizational Skills, Priority Management, Communication
Your next opportunity awaits at Fletcher Jones Toyota of Carson. Known for our commitment to quality and delivering an exceptional guest experience, we take pride in our passionate team and innovative approach. The Shop …
Skills: Leadership, Technical Knowledge, Customer Service, Team Supervision, Workflow Optimization
As a Preowned Sales Assistant, you will support the day-to-day operations of the Preowned Department by helping vehicles move efficiently through every stage of the acquisition, reconditioning, merchandising, and retail …
Skills: Inventory Management, Vehicle Inspection, Quality Control, Merchandising, Administrative Support
Newport Beach, California, United States · On-site
$90k–$213k/yr
Mid level
At Fletcher Jones Motorcars, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’…
Skills: Customer Service, Repair Order Preparation, Sales, Communication, Time Estimation
Beverly Hills, California, United States · On-site
$29/hr–$35/hr
Mid level
We are looking for a detail-oriented Title Clerk to support our dealership’s business office operations. This role is responsible for processing vehicle title and registration documents accurately, timely, and in complia…
The Warranty Administrator is responsible for reviewing and submitting warranty and goodwill claims while ensuring compliance with manufacturer standards. They supervise service office staff and reconcile warranty receivables to protect dealership profitability.
Requirements
Candidates need at least 2 years of automotive warranty experience, preferably with luxury brands, and proficiency in dealership management systems. Strong organizational skills and the ability to interpret complex manufacturer policies are essential.
Full job description
At Mercedes-Benz of Beverly Hills, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group. We are seeking a Warranty Administrator to join our team as we continue to change the industry.
The Warranty Administrator plays a critical role in protecting dealership profitability, ensuring compliance with manufacturer standards, and supporting a seamless service experience. If you are highly detail-oriented, process-driven, and take pride in accuracy, this is an opportunity to join a high-performing team where your work directly impacts both compliance and financial performance.
Benefits
Health insurance
Dental insurance
Vision insurance
Paid sick leave
Paid vacation
401(k)
401(k) matching
Flexible spending account
Professional development assistance
Life insurance
Employee assistance plan
Disability insurance
What You Will Do
Accurately review, prepare, and submit all warranty and goodwill claims in accordance with manufacturer and dealership guidelines
Supervise and direct the activities of service office staff
Ensure all repair orders include complete, accurate, and compliant documentation (technician story, labor ops, parts, and coding)
Monitor claim status and proactively follow up on rejected, returned, or unpaid claims
Maintain audit-ready warranty files and support internal and manufacturer warranty audits
Reconcile warranty receivables and investigate discrepancies between submissions and payments
Partner with Service Advisors and Technicians to ensure proper documentation and warranty eligibility
Provide guidance to the service team on warranty requirements and opportunities to improve claim acceptance rates
Track trends in claim rejections and identify process improvements to reduce errors and chargebacks
Maintain organized, accurate records in alignment with dealership and manufacturer standards
What We Are Looking For
2+ years of automotive warranty administration experience (Mercedes-Benz or luxury brand preferred)
Strong knowledge of warranty policies, repair order structure, and labor operations
Experience working with dealership management systems (DMS) and manufacturer warranty portals
Exceptional attention to detail and commitment to accuracy
Strong organizational and time management skills with the ability to manage multiple priorities
Ability to interpret and apply manufacturer policies consistently and correctly
Effective communication skills and ability to collaborate cross-functionally with service, parts, and accounting teams
A proactive, problem-solving mindset with a focus on continuous improvement and compliance
Pay: $45.00 - $55.00 / hour
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years of experience within the industry, education, etc.
We attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones Automotive Group brand that drives our company toward success.
Home to the Nation's #1 Mercedes-Benz and Audi Dealer. Find out why.
Industry
Motor Vehicle Manufacturing
Company size
1,001-5,000 employees
Founded
1946
Headquarters
Newport Beach, CA
LinkedIn followers
2,068
Following his father’s footsteps as a “rising star,” Ted Jones had a clear vision of the expansion direction he wanted his business to venture to. In 1991, Jones purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach, setting his plan in motion to create one of the nation’s largest Mercedes-Benz centers. After completing construction and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the growing 18 dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
The strength of our team comes from respecting our differences and our mutual trust. At Fletcher Jones, we set the standard by consistently producing outstanding results through a commitment to continuous and never-ending improvement. That is why we pursue dynamic change and drive it by encouraging creativity and individual initiative. Our team thinks, communicates, and acts in a manner that exemplifies personal and professional excellence. We believe that, in the end, it’s always the extraordinary efforts of our team members working together, that makes great things happen.
For employment opportunities, please visit: https://bit.ly/3OeOuz3
Offices: 3501 Jamboree Rd., Suite 500, Newport Beach, CA 92660, US
Home to the Nation's #1 Mercedes-Benz and Audi Dealer. Find out why.
Industry
Motor Vehicle Manufacturing
Company size
1,001-5,000 employees
Founded
1946
Headquarters
Newport Beach, CA
LinkedIn followers
2,068
Following his father’s footsteps as a “rising star,” Ted Jones had a clear vision of the expansion direction he wanted his business to venture to. In 1991, Jones purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach, setting his plan in motion to create one of the nation’s largest Mercedes-Benz centers. After completing construction and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the growing 18 dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
The strength of our team comes from respecting our differences and our mutual trust. At Fletcher Jones, we set the standard by consistently producing outstanding results through a commitment to continuous and never-ending improvement. That is why we pursue dynamic change and drive it by encouraging creativity and individual initiative. Our team thinks, communicates, and acts in a manner that exemplifies personal and professional excellence. We believe that, in the end, it’s always the extraordinary efforts of our team members working together, that makes great things happen.
For employment opportunities, please visit: https://bit.ly/3OeOuz3
Offices: 3501 Jamboree Rd., Suite 500, Newport Beach, CA 92660, US