Automotive Service Advisor | Heritage Mazda Towson
Baltimore, Maryland, United States · On-site
$31k–$80k/yr
Entry level
Job Description Heritage Mazda Towson is looking for an experienced, energetic Automotive Service Advisor/Service Writer to join our busy Service Department. Our automotive Service Advisor/ Service Writer greets customer…
Skills: Customer service, Service writing, Vehicle service care, Warranty specifications, Scheduling
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Miles & Stockbridge P.C.
Legal Billing Specialist
Baltimore, Maryland, United States · On-site
$75k–$90k/yr
Mid level
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Chimes
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Baltimore, Maryland, United States · On-site
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Chimes
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Baltimore, Maryland, United States · On-site
Entry level
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Clinic Manager (Psychiatry and Behavioral Sciences)
Baltimore, Maryland, United States · Hybrid
$52k–$91k/yr
Mid level
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Baltimore, Maryland, United States · On-site
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Automotive Service Advisor | Heritage Mazda Towson
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$31k–$80k/yr
Full-time
Health insurance, Financial benefits, Training and mentoring, Employee purchase program, Support fund, Scholarship program
Posted 32d ago
~40 hrs/week
Responsibilities
The Service Advisor is responsible for greeting customers, consulting on vehicle service needs, and managing service appointments and estimates. They also handle customer complaints and ensure adherence to manufacturer warranty specifications.
Requirements
Prior experience in automotive service writing is preferred, along with a working knowledge of basic car functions and operations. Candidates must be able to interpret technical documents and possess basic computer and mathematical skills.
Full job description
Job Description
Heritage Mazda Towson is looking for an experienced, energetic Automotive Service Advisor/Service Writer to join our busy Service Department. Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.
Experience Everything MileOne has to Offer: - Competitive compensation with unlimited earning potentialmathematical - Great opportunities for career advancement - Positive, success-driven work environment - Training and mentoring opportunities
Service Advisor Responsibilities: - Provide customer service to include vehicle service care and manufacturer’s warranty specifications - Schedule and manage service appointments and service estimates - Address and resolve customer complaints
Service Advisor Qualifications: - Prior experience in automotive service writing, preferred - Working knowledge of basic car functions, characteristics, and operations - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals - Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more.
MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
Taking care of our employees is the most important step in creating a positive workplace and a successful company.
Industry
Motor Vehicle Manufacturing
Company size
1,001-5,000 employees
LinkedIn followers
7,850
MileOne Autogroup represents 25 automobile brands at 73 dealerships and 9 body shops within the Hall, Heritage, MileOne Luxury, Mercedes-Benz of Annapolis, MotorWorld and Plaza Motors divisions. We are one of the largest automotive groups in the U.S., with our corporate office in Towson, Maryland and dealerships located throughout Delaware, Maryland, Missouri, North Carolina, Pennsylvania and Virginia.
We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.
Offices: 1 Olympic Pl, Towson, MD 21204, US
Automotive Sales and Automotive RepairRetailAutomotiveFinancial Services
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