Position TitleClinical Operations Specialist II Job Description Purpose & Scope: The Clinical Operations Specialist II provides advanced clinical and administrative support within a centralized Clinical Operations Pool, …
Skills: Clinical support, Administrative support, Patient-centered care, Medical terminology, EHR systems
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$21/hr–$33/hr
Full-time
high school, associate degree, professional certificate
Medical coverage, Dental coverage, Vision coverage, Wellness benefits, Retirement benefits
Posted 10d ago
Apply by Sep 1
~40 hrs/week
Responsibilities
The Clinical Operations Specialist II provides advanced clinical and administrative support to interdisciplinary care teams to ensure efficient, patient-centered care. Responsibilities include managing patient records, scheduling appointments, handling insurance verifications, and facilitating medication refills and prior authorizations.
Requirements
Candidates must have a high school diploma or equivalent, with an associate degree or medical assistant program graduation strongly preferred. A minimum of two years of relevant experience in a hospital or medical clinic environment is required, along with proficiency in medical terminology and EHR systems.
Full job description
Position Title
Clinical Operations Specialist II
Job Description
Purpose & Scope:
The Clinical Operations Specialist II provides advanced clinical and administrative support within a centralized Clinical Operations Pool, partnering closely with providers and interdisciplinary care teams to deliver efficient, high-quality, patient-centered care. Building upon foundational responsibilities, this role incorporates protocol-driven clinical support consistent with a Medical Assistant scope of practice, helping to enhance care delivery and team effectiveness.
Serving as a key point of contact for patients, the Clinical Operations Specialist II ensures professional, courteous communication while managing appointment scheduling and supporting care coordination across multiple channels, including phone, secure messaging, and the electronic health record (EHR). The role contributes to streamlined clinical operations through accurate documentation, management of InBasket and secure chat workflows, and support of billing-related processes.
In addition, the Clinical Operations Specialist II coordinates essential operational and patient care activities, including insurance verification, medication refill requests, prior authorizations, and durable medical equipment (DME) orders. The position plays a critical role in maintaining the integrity and flow of medical information by organizing patient records and ensuring timely routing of messages and requests to appropriate providers and clinical staff.
Working collaboratively with Practice Managers, Clinical Coordinators, and care teams, the Clinical Operations Specialist II provides flexible, higher-level support across clinical settings, promoting continuity of care, operational efficiency, and an elevated patient experience.
Education:
High school diploma or equivalent is required.
Associate degree and/or graduation from an accredited Medical Assistant program is strongly preferred.
Experience:
Minimum of two (2) years of relevant experience in a hospital or medical clinic environment, including both administrative/operational support and direct patient care (e.g., Medical Assistant responsibilities), with proficiency in medical terminology and EHR systems.
Certification/Licensure:
Medical Assistant Certification is strongly preferred.
Additional Job Description
At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities. In addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families. VHC Health is committed to wage transparency and equitable pay practices. The compensation offered for this position—whether expressed as an annual salary or hourly rate—is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions. The posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes. No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law. VHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law. VHC Health maintains a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.
We are committed to being both the best health system and the best workplace in the Washington, DC metro area.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1944
Headquarters
Arlington, VA
LinkedIn followers
20,979
VHC Health® is a leading not-for-profit health system serving the Washington, DC metropolitan area since 1944. Anchored by a 453-bed teaching hospital, we provide exceptional care through advanced technology and patient-centered practices. We provide primary and specialty care to advanced specialties, including a Level II Trauma Center and a Level III Neonatal Intensive Care Unit.
With a growing network of locations, we bring top-quality healthcare closer to where patients live and work. Recognized by numerous awards and proudly holding the Magnet® designation for nursing excellence, VHC Health is committed to quality, safety, and patient experience. Partnering with distinguished providers, we strive to improve health outcomes and enhance the well-being of the communities we serve.
Join the VHC Health team: https://www.vhchealth.org/careers/
If you have questions, please contact our recruitment team at: 703.558.8109 or [email protected].
Get a behind-the-scenes look at Life At VHC Health:
- https://www.facebook.com/LifeatVHCHealth
- https://twitter.com/LifeatVHCHealth
- https://www.instagram.com/lifeatvhchealth
Offices: 1701 N. George Mason Drive, Arlington, VA 22205, US
Hospital & Healthcare ServicesCardiology & Cardiovascular SurgeryOrthopedics - Joint ReplacementNeurosciences & Stroke CareObstetrics & Women's HealthOncology - Cancer CareBreast Health - Breast CancerEmergency Medicineand Bariatric SurgeryHealth Care
How many Administrative jobs are open in Alexandria, VA right now?
There are currently 451 open administrative positions in Alexandria, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Alexandria, VA?
Companies currently hiring include Inova Health, VHC Health, Goodwin Living, Neighborhood Health, Children's National Hospital, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Alexandria, VA?
Yes — 73 of the 451 open administrative positions offer remote or hybrid work (16 remote, 57 hybrid).
How do I apply for Administrative jobs in Alexandria, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.