About Us: God’s Love We Deliver, a nonsectarian organization, is the New York metropolitan area’s leading provider of life-sustaining meals and nutrition counseling for people living with severe illnesses. Be…
Skills: Case Management, Community Outreach, Health Education, Patient Advocacy, Social Care Planning
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$20/hr–$26/hr
Entry level
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Albany ENT & Allergy Services, PC
Patient Coordinator
Albany, New York, United States · Hybrid
$18/hr–$21/hr
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$24/hr–$28/hr
Full-time
bachelor degree
Posted 43d ago
~40 hrs/week
Remote in City of Albany, New York, United States
Responsibilities
The Community Health Worker will conduct outreach and build relationships to connect clients with healthcare and social services. They are responsible for assessing social needs, developing care plans, and ensuring a closed-loop referral process for clients.
Requirements
Candidates must hold a Bachelor's degree and possess 1-2 years of experience in fast-paced healthcare case management. Proficiency in Microsoft Office and the ability to work both independently and as part of a team are required.
Full job description
About Us:
God’s Love We Deliver, a nonsectarian organization, is the New York metropolitan area’s leading provider of life-sustaining meals and nutrition counseling for people living with severe illnesses. Begun as an HIV/AIDS service organization, God’s Love provides for people living with more than 200 individual diagnoses. God’s Love cooks and home delivers the specific, nutritious meals a client’s severe illness and treatment so urgently require. Meals are individually tailored for each client by one of our Registered Dietitians, and all clients have access to unlimited nutrition counseling. God’s Love supports families by providing meals for the children and senior caregivers of our clients. All of our services are provided at no cost to our clients.
About the Role:
The Community Health Worker (CHW) supports the mission and goals of God’s Love We Deliver by liaising with potential clients who may benefit from the NYS 1115 Waiver and assisting with programs and initiatives addressing the health-related social needs that impact the outcomes for those clients. This person is specifically responsible for supporting the team’s efforts in bridging the gap between healthcare providers, social services, and our clients. The CHW plays a critical role in improving health outcomes by providing education, promoting preventive care, connecting clients to community resources and services, advocacy, and supporting our clients, their families, caregivers, and community members.
This is a remote position that requires travel and flexibility throughout the New York Capitol Region. Your office will include community and healthcare spaces. You must be a New York Capitol Region resident. Home visits are a possibility. Your leadership and team will be in New York City. Must be a self-starter and comfortable reporting daily.
Responsibilities:
Build relationships within the community to promote trust and understanding.
Conduct outreach activities to identify and engage individuals with unmet health and social needs.
Organize and participate in community events, health fairs, and educational workshops.
Advocate for individuals to ensure access to healthcare services and other community resources.
Empower individuals to take an active role in managing their health.
Assist individuals in navigating the healthcare system, including scheduling appointments and completing paperwork.
Conduct screenings to identify individual eligibility to receive services related to unmet health and social needs.
Assess an individual’s health-related social needs using standardized tools to determine social risk factors that impact the client's health.
Facilitate referrals to healthcare providers, social services, and community resources (e.g., housing, food assistance, childcare).
Develop an individualized Social Care Plan for each client that provides a longitudinal view of the client's needs, eligibility for services, and services to which clients have been referred.
Follow up with clients to ensure they receive the services and support needed, ensuring that there is a “closed loop” referral process.
Act as a direct point of contact for clients regarding ongoing health-related social needs and support clients with any additional needs identified through regular interactions and applicable follow-ups.
Maintain accurate and confidential records of interactions with clients, including referrals, outcomes, and follow-ups in electronic client record systems.
Document and report on community needs, trends, and barriers to accessing services.
Contribute to program evaluation and improvement through feedback and data sharing.
Serve as a liaison between individuals and healthcare providers to address cultural or language barriers.
Maintain an active caseload of clients and monitor clients’ progress through the screening, navigation, and completion of services for which the client is eligible to receive.
Promote inclusivity and respect for diverse backgrounds in all interactions.
Other duties as assigned.
About You:
You are highly self-motivated and empathetic, with a strong desire to provide support to clients living with a serious illness. You are looking for a collaborative, team-oriented environment, and you are energized by providing education and resources to clients.
Qualifications:
Bachelor’s degree with at least 1-2 years of fast-paced healthcare case management experience, preferably with a nonprofit organization.
Familiarity and experience with supporting the Social Care Network state initiative.
Familiarity with NYS community-based organizations and/or healthcare environments is a plus.
Strong written and oral communication skills, with demonstration of creating and delivering compelling education materials to various audiences.
Ability to multitask, including using multiple systems for client documentation.
Ability to learn and utilize several healthcare platforms daily.
Current knowledge of standards of care and clinical guidelines for patients with chronic illness.
Superior attention to detail.
Must be able to operate effectively as part of a team and independently.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Bilingual in English/Spanish a plus.
Related keywords
Community Health WorkerCase ManagementSocial Care NetworkNYS 1115 WaiverHealthcareNonprofitOutreachPatient AdvocacySocial ServicesPreventive CareElectronic Client RecordsMicrosoft OfficeChronic IllnessReferral ProcessHealth EducationSocial Risk Factors
Founded in 1985 at the height of the AIDS pandemic, God’s Love We Deliver improves the health and well-being of people affected by life-altering illnesses. We provide medically tailored meals and comprehensive nutrition care and education at no cost to those we serve, always delivered with love. All of our services are provided free to clients without regard to income.
God’s Love We Deliver is a non-sectarian organization.
Employment opportunities at God’s Love We Deliver are available to all qualified candidates, without regard to race, color, religion, creed, sex, genetic information, national origin, citizenship, age, disability, sexual orientation, gender identity or expression, marital status, military or veteran status, or any other characteristic protected by federal, state or local law. In addition, we will endeavor to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
Offices: 166 Avenue of the Americas, New York, NY 10013, US · 850 3rd Avenue, 6th floor, Brooklyn, New York 11232, US
NutritionHealthFoodNutritional CounselingMeal deliveryHIV/AIDS publicationsand Cancer publicationsFood and Beverage
How many Administrative jobs are open in Albany, NY right now?
There are currently 319 open administrative positions in Albany, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Albany, NY?
Companies currently hiring include Albany Medical Center, St. Peter's Health Partners, Broadview Federal Credit Union, Whitney M. Young, Jr. Health Center, Clearbrook, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Albany, NY?
Yes — 32 of the 319 open administrative positions offer remote or hybrid work (9 remote, 23 hybrid).
How do I apply for Administrative jobs in Albany, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.