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Senior Information Assistant (Library & Information Services Centre) [NIE]
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Full-time
associate degree
Chartered Bus Service
Posted 29d ago
~40 hrs/week
Responsibilities
Support the sourcing, acquisition, and processing of library resources to meet the needs of the NIE community. Manage vendor relations, maintain electronic resource accessibility, and provide frontline information services.
Requirements
Requires a Polytechnic Diploma, preferably in library studies, and at least 2 years of relevant experience in academic, financial, or service sectors. Candidates must be proficient in Microsoft Office and possess strong customer service and organizational skills.
Full job description
ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)
The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.
The NIE Library and Information Services Centre is seeking creative, innovative and service-oriented candidates who are able to work independently and collaboratively in transforming the library for the 21st century.
This position provides support for sourcing, acquiring and processing of library resources to meet the teaching, learning and research needs of the NIE community.
Key Responsibilities
Support academic staff in their recommendations and enquiries relating to library resources.
Liaise with vendors on the acquisition and subscription of library materials, including payment and renewal-related matters.
Ensure electronic resources are accessible and working, and resolve access-related and basic technical issues.
Maintain and update records relating to acquisitions, subscriptions, and electronic resources.
Assist in the compilation of usage statistics.
Source and order articles/papers from journals, books, and conference proceedings required by users that are not available in the Library’s collection.
Contribute to workflow improvement and service enhancement activities by exploring and applying AI-enabled tools where appropriate.
General Duties
Provide frontline information desk services on scheduled evenings and Saturdays
Participate in library projects and initiatives where required.
Requirements
A Polytechnic Diploma, preferably in library studies
Minimum 2 years of relevant working experience in academic libraries, or the financial or service sectors.
Basic working knowledge of acquisitions and/or subscriptions in an academic library environment is an advantage.
Proficient in Microsoft Word, Excel, and PowerPoint, with ability to learn library systems and digital platforms.
Good interpersonal, communication (oral and written), and organisational skills, with the ability to work independently and collaboratively with library colleagues, NIE and external communities.
Strong customer service orientation.
Detail-oriented and enjoys problem-solving.
Fresh graduates and candidates with less experience who have a keen interest in library work and a willingness to learn and grow in the role may also be considered.
Closing Date The closing date of the advertisement is 24 July 2026. We regret that only shortlisted candidates will be notified.
Other Information
NIE staff can take chartered buses at their own expense from or near their home to the NIE campus. This is subject to the availability of seats.
The National Institute of Education (NIE), an autonomous institute of the Nanyang Technological University (NTU), Singapore is among the world's top education institutes, renowned for its excellence in teacher education and education research.
Founded in 1950, NIE has played a pivotal role in developing Singapore's teaching workforce. In a dynamic education milieu, NIE prepares teachers with the requisite values, skills and knowledge to meet the continuous demands of diverse learners across the lifespan.
The quality of our programmes is based on evidence-informed reviews and enhancement, and delivered with innovative pedagogies in digitally mediated learning spaces. Our degree, higher degree and professional development programmes offer global perspectives through international practice and semester exchanges, while 21st Century pedagogies, multidisciplinary curricula and service-learning initiatives help to develop the holistic reflective practitioner and school leader.
Internationally, the NIE has gained a strong reputation as a thought leader in the field of education and education-related disciplines, and built strategic alliances with many other renowned institutions in the US, Europe and Asia Pacific regions. The Institute also offers the only local sports-related undergraduate degree programme in Sport Science & Management that provides academic and professional pathways to sports-related careers.
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