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Full-time
bachelor degree
Posted 24d ago
~40 hrs/week
Responsibilities
Manage and grow a portfolio of active trading clients by driving engagement, retention, and acquisition. Act as the primary point of contact for platform education and ensure all interactions comply with regulatory requirements.
Requirements
Requires 3-5 years of experience in fintech brokerage or CFD/FX trading platforms, preferably in Singapore. A bachelor's degree in Business, Finance, Economics, or a related field is required.
Full job description
eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.
We are constantly growing and are excited to share that we are looking for a Senior Account Manager to join our team!
Role Overview
The Senior Account Manager is responsible for managing and growing a portfolio of active trading clients by driving engagement, retention, and client acquisition. The role focuses on enhancing client experience, supporting trading activity, and strengthening long-term client relationships while ensuring compliance with regulatory requirements.
This position serves as a key commercial and client-facing role supporting the firm’s growth within the competitive fintech brokerage landscape.
Key Responsibilities
Account Management & Business Development
Develop and implement strategies to grow high-activity CFD trading clients in the Singapore office
Drive new client acquisition through targeted marketing campaigns, networking, referrals, industry events and partnerships.
Proactively engage clients to improve retention and trading activity levels.
Identify client needs and guide adoption of relevant platform features and products.
Drive client activation, deposits, and ongoing trading participation through structured engagement.
Client Experience & Support Coordination
Act as the primary point of contact for client engagement, platform usage, and account-related matters
Provide platform education and non-advisory product guidance to enhance user experience.
Gather client feedback and contribute insights to improve product and service offerings.
Compliance & Risk Awareness
Ensure all client interactions comply with internal policies and applicable regulatory requirements.
Maintain clear documentation of client communications and engagement activities.
Requirements
3–5 years of experience in fintech brokerage, CFD/FX trading platforms, preferably in Singapore.
Proven success in B2C and B2B business development.
Self-starter mentality with the ability to work autonomously while building a new market presence.
Excellent communication of complex financial concepts, both written and verbal.
Data-driven mindset with ability to interpret client activity metrics
Bachelor’s degree in Business, Finance, Economics, or related discipline.
Hi, we’re eToro, The World’s Leading Social Investment Platform.
Founded in 2007 with a mission to open the world's markets to everyone -everywhere, we are now very proud to have a global community of over 40 million users who exchange investment strategies, connect and share thoughts about the market, across our social feed.
If you find our product interesting, we’re always on the lookout for fresh new talent, so help yourself and log in to our career page at https://etoro.tw/3iLbyXP and contact us.
Till then,
Happy Investing!
eToro is a multi-asset platform which offers both investing in stocks and digital assets, as well as trading CFDs.
Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 52% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.
In the US, eToro only offers cryptoassests, no CFDs, and plans to expand its offering in the near future.
eToro USA LLC; Investments are subject to market risk, including the possible loss of principal. Archived, "Virtual currencies are highly volatile. Your capital is at risk.”
eToro AUS Capital Limited ABN 66 612 791 803 AFSL 491139. OTC Derivatives are leveraged financial products and considered risky. For clients with accounts under the Australian regulation: Real stocks are offered via a managed investment scheme. Interests are issued under ARSN 637 489 466 operated by Gleneagle Asset Management Limited ABN 29 103 162 278 AFSL 226199 and promoted by eToro AUS Capital Limited AFSL 491139. Your capital is at risk. Consider our Product Disclosure Statement (PDS).
eToro is a multi-asset investment platform. The value of your investments may go up or down. Your capital is at risk.
Offices: 1 Canada Square, 42nd floor, London , London E145AB , GB · Australia Square, Level 33, 264 George Street Sydney NSW 2000, Sydney, New South Wales 2000, AU · 221 River St., 9th Floor, 9th floor, Hoboken, NJ 07030, US · 4 Profiti Ilia Street Germasogeia,, 7th floor, Limassol, cyprus 4046, CY · Greater Tel Aviv Area, Central Israel, IL
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