CREED Full-time General Manager, San Antonio Boutique
San Antonio, Texas, United States · On-site
Mid level
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Skills: Leadership, Sales management, Customer experience, Coaching, Business acumen
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Skills: Communication, Consultative Selling, Problem Solving, Customer Service, Rapport Building
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Skills: Communication, Consultative Selling, Problem Solving, Customer Service, Rapport Building
St Gerard Education And Athletic Center
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After School Care Worker: St. Matthew Catholic School
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Job Description Join your locally owned Great Clips® salon team and take the next step in your career. If you’re a licensed stylist who enjoys supporting others, staying organized, and helping a team succeed, this could …
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Job Description Join your locally owned Great Clips® salon team and take the next step in your career. If you’re a licensed stylist who enjoys supporting others, staying organized, and helping a team succeed, this could …
Skills: Haircutting, Customer service, Leadership, Team motivation, Communication
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CREED Full-time General Manager, San Antonio Boutique
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Full-time
Medical, Dental, Vision, 401(k), Paid time off, Employee discounts
Posted 46d ago
Apply by Sep 23
~40 hrs/week
Responsibilities
The General Manager oversees daily boutique operations, leads a high-performing team, and drives store productivity and profitability. They are responsible for recruitment, staff development, maintaining brand standards, and executing marketing strategies to ensure business growth.
Requirements
Candidates must have at least three years of sales and management experience within the luxury sector. Strong leadership, interpersonal, and organizational skills are required, along with proficiency in Microsoft Office and retail management software.
Full job description
POSITION: General Manager, San Antonio Boutique REPORTS TO: Director, Creed Boutiques North America LOCATION: San Antonio, TX
OVERVIEW: The General Manager oversees all daily operations of the Creed Boutique while building a teamwork environment and leading by example to ensure all goals are met while providing best-in-class customer service internally and externally. The individual in this role delivers a captivating, branded customer experience and enables consistent sales growth that can positively represent our luxury brand, Creed.
We are committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Why Work With Us? We care about our team members, and we offer a competitive salary, benefits such as medical, dental, vision, 401(k), paid time off, employee discounts and much more!
CORE RESPONSIBILITIES
Lead a high performing customer service-oriented team. Coach and provide feedback as necessary to ensure all customers are given the full Customer Experience in line with brand strategies.
Set performance targets and drive store productivity and profitability (i.e. conversion rates, sales, UPT, AUS and customer data capture) using selling tools which include Shopify and HubSpot.
Plan your Store schedule in accordance with peak business hours, ensuring customer traffic and demand can be met with the right employees at the right time.
Demonstrate knowledge of the luxury retail market and current trends.
Be aware of current advertising and marketing campaigns, new product launches and promotions and ensure this is communicated to your team.
Embrace brand messages and cascade company communications to all members of your team.
Continue to build business through out-of-store networking and in-store events.
Ensure boutique is adequately stocked, cleaned, and properly merchandised.
Enforce loss prevention and shortage control procedures and maintain all safety standards.
Recruitment, selection and on-boarding of store staff. Develop a strong bench of managers for future leadership positions.
CORE REQUIREMENTS
Minimum 3 yrs. sales and management experience in the luxury sector; beauty or fragrance a plus!
Exhibits strong leadership skills with ability to coach, develop and inspire team
Exceptional client service/customer experience approach and mentality
Excellent listener with business acumen skills and strong interpersonal relationships
Able to coordinate and attend regular trainings and stay current on product knowledge
Strong presentation, communication and organization skills with high attention to detail
Ability to analyze the business and identify new functional growth opportunities
Experienced and proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and is technically savvy
Ability to work in an entrepreneurial, fast-paced environment while being adaptable to change
Always maintain shop floor standards, including taking proactive measures
Willing to take on new challenges/opportunities as they arise
Physical ability to move about the store, kneeling, stooping, using stairs, carrying, bending, stretching, twisting, and carrying up to 25 pounds
The vision of ICP is to inspire our clients through beauty innovations and the narrative of luxury.
Industry
Cosmetics
Company size
201-500 employees
Founded
1996
Headquarters
New York, New York
LinkedIn followers
14,820
International Cosmetics & Perfumes, Inc. (ICP) is the exclusive marketer and distributor of luxury fragrance brands in North America. The company’s current prestigious portfolio includes The House of Creed.
ICP's vision is to inspire it's clients through beauty innovations and the narrative of luxury.
As an inherently multicultural company, we are dedicated to a diverse and inclusive workplace. It’s at the heart of who we are.
ICP is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Offices: 45 West 25th Street, 7th Floor, New York, New York 10010, US
Manufacturing and DistributionConsumer GoodsE-CommerceHealth Care