Position Summary The Coordinator, Commissary & Catering assists with onboard product, catering, and commissary programs, ensuring compliance, quality, and reliability across the airline network. What You'll Do Ensuring s…
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COMBO - Sales Associate PT - St. Laurent Shopping Centre
Ottawa, Ontario, Canada · On-site
Entry level$184M raised
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Full-time
high school
Three weeks of paid vacation, Paid personal leave time, Health insurance, Dental insurance, Life insurance, Short-term disability benefits
Posted 3d ago
~40 hrs/week
Responsibilities
The Coordinator assists with the planning, development, and distribution of onboard catering and commissary products while ensuring safety and quality compliance. They also manage charter operation logistics, vendor relations, and conduct safety audits and risk assessments.
Requirements
Candidates must have at least one year of relevant experience and a high school diploma or equivalent. Proficiency in MS Office and the ability to perform physical tasks such as lifting catering equipment are required.
Full job description
Position Summary
The Coordinator, Commissary & Catering assists with onboard product, catering, and commissary programs, ensuring compliance, quality, and reliability across the airline network.
What You'll Do
Ensuring safety is the primary objective by adhering to the Canadian North safety policy and utilizing the appropriate safety reporting program in order to identify and communicate all known hazards and risks to the organization;
Ensuring continual improvement through the periodic review of all processes;
Assisting the Manager, Catering & Inflight with ordering and distribution;
Assisting with the overall planning, development, control and evaluation of all onboard product, including menu design and costing; galley equipment, catering equipment, loading logistics; service standards and procedures and quality and reliability processes;
Assisting with sourcing, purchasing and inventory including but not limited to, catering equipment and supplies; commissary; passenger entertainment materials; cabin service items;
Ensuring all third-party vendors are fully briefed and compliant with applicable Transport Canada and Company requirements and all related training & are HACCP certified;
Assisting with the sourcing, purchasing and ordering processes for Third Party vendors;
Providing vendors and suppliers with product forecasts and general product issues;
Assisting with determining and communicating loading logistics of all onboard products, including but not limited to, catering equipment; galley equipment; commissary; dry stores; children's amenities;
Assisting with ensuring galley specs are current;
Assisting with menu development, with a focus on the customer, competitor service; market and budgetary requirements;
Coordinating and maintaining the charter operation network wide
Main contact for all charter related tasks such as monitoring the charter flight schedule, communicating with the charter department and coordinating and executing all charter catering;
Assisting with responding to In-flight Reports relative to catering and onboard product in a timely manner;
Ensuring liquor control licensing and compliance of applicable liquor and gaming laws are maintained;
Promoting superior employee relations by encouraging open communication and cooperation of all vendors and suppliers;
Investigating all Catering and OTP irregularities pertaining to onboard product and coding;
Ensuring that the reporting of accidents, incidents or hazards are reported appropriately and within a timely manner;
Assisting with safety investigations;
Conducting audits or assisting with audits;
Conducting risk assessments and root cause investigation;
Assisting in the development and monitoring of corrective actions plans
Conducting workplace inspection as required by the Safety Department;
Remain knowledgeable in the scheduled flight operation with the ability to participate as directed by the Manager, Catering & Inflight Product
What You'll Bring
High School diploma or equivalent related work experience;
One (1) year of previous experience;
Relevant airline experience considered an asset (e.g. passenger/ramp handling, catering, charter operations, flight attendant etc.);
Must be fully proficient in MS Office (Excel, Word, Power Point);
Previous experience with inventory distribution and control;
Operational knowledge/understanding of cargo load control, aircraft limitations and ground handling services would be an asset;
Adept at managing multiple priorities and deadlines in a fast paced, team-oriented environment with strong time management skills;
Demonstrated interpersonal and communication skills for internal/external customers and contacts;
Exceptional organizational, problem solving and analytical skills;
Ability to work in a physical environment that will require frequent bending, pulling, pushing and lifting of catering equipment and/or commissary products;
Ability to work independently with minimum supervision;
Commitment to continuous improvement and display a high level of initiative, creativity and enthusiasm;
Must be able to work irregular hours to meet demands of charter operations including weekends, holidays and on call, as required;
Must be willing and able to travel as required;
Bilingualism (English/French) considered an asset;
NFSTP (National Food Safety Training Program) an asset, or ability to obtain certification;
Ability to communicate in Inuktut a definite asset;
Ability to obtain and retain a Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
Total Rewards & Employee Benefits
Three weeks of paid vacation
112 hours of paid personal leave time
Comprehensive health, dental, and life insurance coverage
Short-term and long-term disability benefits
Retirement Savings Plan and Employee Share Purchase Program
Travel privileges with Canadian North and over 100 partner airlines
Cargo shipping privileges
Career growth and advancement opportunities within a respected Canadian airline
Accommodation During the Recruitment Process
Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email [email protected] and we will work with you to meet your needs.
Canadian North connects people and delivers essential goods throughout Northern communities in Canada – safely, reliably and always with friendly and helpful customer service. With a versatile fleet of Boeing 737s and ATR 42s, it connects 25 communities within Nunavut, Nunavik, and the Northwest Territories, as well as Southern hubs in Ottawa and Edmonton. Canadian North is also the premier provider of air charter services for large resource sector clients requiring dependable, efficient and economical fly-in/fly-out charter services. We also offer charter flights across North America and beyond for sports teams, cruise lines and other many other groups.
Offices: 20 Cope Dr, Ottawa, Ontario K2M 2V8, CA · 150 Palmer Rd NE, Calgary, Alberta T2E 7R3, CA