Ottawa, Ontario, Canada · Hybrid
$22/hr–$25/hr
Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release. I. Job Summary Under manager supervision, this position is responsible for retaining customers that …
Skills: Telesales, Customer Retention, Contract Negotiation, Value Based Selling, CRM Management
Ottawa, Ontario, Canada · On-site
Nurse Practitioner Independent Contractor Apply here complete a short video-based questionnaire & upload your resume: https://www.jobma.com/pre-recorded-job/MzQxOTM=/therapy Our Purpose At Spark, we're on a mission to ma…
Skills: Physical Examinations, Clinical Diagnosis, Patient Advocacy, Interdisciplinary Collaboration, Health Promotion
Ottawa, Ontario, Canada · On-site
Personal Cook #758 Independent Contractor Apply here to complete a short video-based interview & upload your resume: https://www.jobma.com/pre-recorded-job/MzQxOTI=/caregiver Our Purpose At Spark, we're on a mission to m…
Skills: Meal Preparation, Caregiving, Mental Health Support, Patient Safety, Adaptability
Ottawa, Ontario, Canada · On-site
$18/hr–$19/hr
Benefit Brow & Beauty Expert Oh, Hello Gorgeous! Benefit Cosmetics Canada is looking for a fabulous part-time Benefit Brow Expert to rock it at our St. Laurent Benefit BrowBar located exclusively at Sephora! A Benefit Br…
Skills: Brow Mapping, Tinting, Waxing, Shaping, Laminations
Ottawa, Ontario, Canada · On-site
$37/hr–$38/hr
Program : Complex Care - 3 North** POSITION TYPE : Permanent, Part-time, Night, 30 hours / pay period, 0.4 FTE SALARY SCALE : $37.323 to $38.663 per hour CLOSING DATE : 2026 - 07 - 29* Why should I join Bruyère He…
Skills: Communication, Organizational Skills, Interpersonal Skills, Leadership, Decision-making
Ottawa, Ontario, Canada · On-site
$23/hr–$28/hr
Developmental Service Worker Independent Contractor Apply here to complete a short video-based interview & upload your resume: https://www.jobma.com/pre-recorded-job/MzQxOTI=/caregiver Our Purpose At Spark, we're on a mi…
Skills: Activities Of Daily Living, Behavioral Support, Client Safety, Meal Preparation, Emotional Support
Ottawa, Ontario, Canada · On-site
Overview The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million peopl…
Skills: Employment Counselling, Case Management, Job Development, Needs Assessment, Recruitment
Ottawa, Ontario, Canada · On-site
Overview The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million peopl…
Skills: Employer Engagement, Job Matching, Recruitment, Employment Counselling, Facilitation
Ottawa, Ontario, Canada · On-site
$97k–$115k/yr
Company: Alterna Savings and Credit Union Ltd. Job Type: Full-time Vacancy Status: This is an existing position Target Salary Range: $97,000 - $115,000 The compensation for this position is determined by a combination of…
Skills: Strategic Leadership, Balance Sheet Reconciliation, Treasury Accounting, Payroll Processing, Accounts Payable Management
Ottawa, Ontario, Canada · On-site
Company Description If you’re looking for more, you’ve come to the right place. From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes …
Skills: Customer Service, Cash Handling, Point of Sale, Attention to Detail, Communication
Ottawa, Ontario, Canada · On-site
Description de l'entreprise La Bibliothèque du Parlement (la Bibliothèque) est une organisation non partisane qui offre un environnement de travail unique et stimulant. Nous sommes guidés par nos principes directeurs d’a…
Skills: Customer Service, Inventory Management, Cash Handling, Retail Sales, Teamwork
Ottawa, Ontario, Canada · On-site
Company Description The Library of Parliament is a non-partisan organization that provides a unique and stimulating work environment. We are led by our guiding principles of agility, collaboration, excellence, impartiali…
Skills: Customer Service, Inventory Management, Merchandising, Cash Management, Interpersonal Skills
Ottawa, Ontario, Canada · On-site
Innovative “INFUSION CLINIC NURSE” Needed! Are you ready to unleash your nursing superpowers and make a difference in healthcare? We’re on the hunt for a registered nurse to join our dynamic team of tra…
Skills: IV Therapy, Injection Therapy, Patient Assessment, Acute Care, CVADs
Ottawa, Ontario, Canada · On-site
$19/hr–$27/hr
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people developm…
Skills: Leadership, Hospitality Management, Guest Experience, Strategic Planning, Team Development
Ottawa, Ontario, Canada · On-site
$18/hr–$25/hr
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people developm…
Skills: Decision Making, Leadership, Hospitality, Customer Experience, Attention To Detail
Ottawa, Ontario, Canada · On-site
The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annuall…
Skills: Child Supervision, Program Implementation, Conflict Resolution, Interpersonal Communication, Child Development
Ottawa, Ontario, Canada · On-site
The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annuall…
Skills: Child Supervision, Program Implementation, Conflict Resolution, Interpersonal Communication, Child Development
Ottawa, Ontario, Canada · On-site
Innovation, passion, vision, and respect are what drive us day by day. From our head office to all our stores, these values are held dear by our company and our teams. Our success? This is our commitment to contribute to…
Skills: Contact Lens Fitting, Frame Adjustment, Lens Analysis, Optical Repair, Customer Service
Ottawa, Ontario, Canada · On-site
Company Description If you’re looking for more, you’ve come to the right place. From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes …
Skills: Customer Service, Cash Handling, Point of Sale (POS), Attention to Detail, Communication
Ottawa, Ontario, Canada · Hybrid
$94k–$138k/yr
What if you could redefine what's possible? With us, you can. With us, you can. You want Purpose. Growth. Opportunity. People who get it. We are the home of ambitious, passionate, and innovative world shapers. With an un…
Skills: IT Cabling Infrastructure Design, Network Systems Design, Project Management, Technical Writing, Stakeholder Management
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Responsible for retaining at-risk customers by negotiating contracts, right-sizing services, and resolving quality issues. Collaborates with cross-functional teams to provide satisfactory solutions and manage the sales cycle via CRM tools.
Requires at least 2 years of telesales experience and bilingual proficiency in English and French. A bachelor's degree in sales or marketing is preferred.
Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release.
I. Job Summary
Under manager supervision, this position is responsible for retaining customers that are 'at risk', have been identified as potential lost business, or have requested cancellation of service with WMHS. This position supports cancellation/downgrade requests for individual accounts, "group" accounts or multi location customers that are part of our WMHS business. Team members will attempt to determine customers' needs/requirements and negotiate an appropriate resolution by right sizing, re-pricing, and/or resolving service quality issues. Team Members will resolve customer complaints and concerns through active listening, empathy, and professionalism. Team Members will demonstrate the ability to establish and maintain effective relationships with customers.
II. Essential Duties and Responsibilities
III. Qualifications
A. Required Qualifications
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
☒ Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
Pay: The expected base pay range for this hybrid position is $22.26 -$25.92. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.
WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive. WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects.
Offices: 800 Capitol St, Suite 3000, Houston, Texas 77002, US
