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Full-time
bachelor degree
Posted 22d ago
~40 hrs/week
Responsibilities
Manage day-to-day warehouse operations and lead teams to drive efficiencies using root cause methods and visual management. Ensure compliance with regulatory authorities and maintain ISO standards while optimizing labor and operating costs.
Requirements
Requires a Bachelor's degree in Logistics, Supply Chain, Business, Operations, or Engineering. Candidates must have at least 6 years of proven leadership experience in operations and project management.
Full job description
Position Overview: Primary responsibility of TLC Operations Manager is to manage the day to day operations. Developing teams to utilize root cause methods to drive efficiencies in performance and internal metrics. As a Manager within Asurion you will promote teamwork, collaboration, quality/production standards, professionalism and integrity to ensure that departmental results are delivered in accordance with Asurion Core Values.
ESSENTIAL FUNCTIONS
Plan, direct and implement warehouse operations and administrative support to meet/exceed quality and productivity metrics.
Lead and execute technical aspects of projects or departments when applicable
The utilization of Visual Management to identify wins, opportunities and support needed.
On a daily basis operate in compliance with Federal, State and Local authorities.
Create an atmosphere of communications and motivational techniques to ensure that teams are achieving the highest potential.
Manage teams to ensure product arrival, dispositions according to process, inventory and shipping protocols are followed.
Complete consistent weekly, monthly and yearly documented conversations surrounding behavior and performance.
Develop and manage a system of controls to ensure that metrics are met and ISO compliant.
Evaluate process flow and develop efficiencies on an ongoing basis.
Lead and execute improvements to the department’s processes to benefit overall Asurion initiatives.
Develop, plan and implement continuous improvement in departmental labor, efficiency, labor utilization and total operating cost.
Collaborate pro-actively and successfully across departmental boundaries.
Build and maintain an environment of trust and fairness that is displayed daily.
Exercise good judgment in pro-actively determining solutions to new and on-going problems/issues.
Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention, development and high performance.
Personal on-going development.
Evaluate and Manage staffing levels to ensure metrics are met.
OTHER FUNCTIONS
Other duties as assigned.
MINIMUM REQUIREMENTS Skills/knowledge:
Knowledge of supply chain integration, logistics network designs and warehouse best practices.
Microsoft (work, excel and PowerPoint).
Ability to navigate and root cause opportunities to seek resolution.
Excellent collaboration skills capable of drawing diverse groups to a single focus/path.
Demonstrate ability to understand and apply problem solving methods, statistical techniques and performance metrics and translate these metrics into financial savings and operational efficiency.
Strong verbal and written communication, presentation and team facilitations skills.
Must be able to multi-task in a fast paced environment.
Experience/education:
Bachelor’s Degree required in Logistics, Supply Chain, Business, Operations, Engineering or relevant experience in these fields.
Minimum 6 years of proven leadership in operations.
Proven project leadership experience.
Physical demands: Bending, sitting, lifting, and standing based on the need of the business. Standing and/or sitting for extended and long periods of time, up to 100% of shift or over time.
Work environment: Specific vision abilities that may be required by this job including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Vocal communications is required for expressing or exchanging ideas by means of the spoken word and/or to communicate with customers and/or clients. Hearing is required to perceive information at normal spoken word levels and in environment with loud machinery. Exposure to heat, cold, dust, noise, chemicals, and such matters as demands for overtime or shift work. Exposure to various materials including cardboard, various metals and plastics. Exposure to moving equipment and objects in the immediate work area such as automated machinery, fulfillment line, heavily laden carts, and forklifts. Exposure to tools or material with sharp edges which may involve the risk of injury.
Related keywords
Supply ChainLogisticsWarehouse OperationsRoot Cause AnalysisVisual ManagementISO ComplianceContinuous ImprovementPerformance MetricsLabor UtilizationOperating CostProject LeadershipInventory ManagementShipping ProtocolsMicrosoft ExcelMicrosoft PowerPointMicrosoft Word
We provide fast and affordable repair for the devices that power you.
Industry
Computers and Electronics Manufacturing
Company size
1,001-5,000 employees
Founded
2009
Headquarters
Orlando, FL
LinkedIn followers
11,450
Total funding
$122K
uBreakiFix by Asurion provides professional repair services for anything with a power button, from smartphones, tablets, and computers to game consoles, smart speakers, and drones—and everything in between. While common repairs include cracked screens, battery issues, and water damage, our repair experts have fixed millions of devices and can help with most any tech mishaps. We offer free, no-obligation diagnostics on all gadgets, as well as a low-price guarantee and 90-day warranty on all repairs. When tech breaks, we can fix it at nearly 700 uBreakiFix by Asurion stores across the U.S. and Canada, plus a network of more than 600 We Come to You mobile repair vehicles.
Visit uBreakiFix.com for more information.
Offices: 200 S. Orange Avenue, Suite 200, Orlando, FL 32801, US
iPhone / Smartphone RepairiPodiPad and Tablet RepairGame Console RepairPC and Mac Repairand Drone RepairElectronicsService IndustryFranchiseEnterprise