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Full-time
high school
Posted 51d ago
~40 hrs/week
Responsibilities
The Customer Care Executive serves as the primary point of contact for customers to ensure timely and accurate assistance. They are responsible for building strong relationships and fostering a positive brand image within the Collections and FOS department.
Requirements
Candidates must have a high school diploma and 1-2 years of experience in customer support, preferably in finance or collections. Proficiency in CRM systems and mandatory fluency in English are required.
Full job description
As a Customer Care Executive, you will be the face of our company, representing Digitide Solutions with professionalism and a customer-centric approach. Your primary role is to ensure our customers receive timely and accurate assistance, building strong relationships and fostering a positive brand image. You will be a key player in our customer service team, contributing to a seamless and satisfying customer experience.
Related keywords
Customer Care ExecutiveCollectionsFOSCRMCustomer Relationship ManagementFinanceCustomer SupportCustomer ExperienceProfessionalismCommunication Channels
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe. For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise.
Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider—we’re a committed partner driving meaningful impact every day.
We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
SHe-Box: https://shebox.wcd.gov.in/
Offices: SS Plaza, 74, 27th Main, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM Layout, Bengaluru, Karnataka 560068, IN
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