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Full-time
bachelor degree
Posted 20h ago
Apply by Aug 28
~40 hrs/week
Responsibilities
The manager is responsible for monitoring and improving field warranty metrics such as Repairs per hundred and Warranty cost per tractor. They will lead cross-functional teams to identify root causes of field complaints and implement effective solutions for new and existing products.
Requirements
Candidates must hold a Diploma or Bachelor's degree in Mechanical or Automotive Engineering. The role requires strong analytical skills, knowledge of quality tools like FMEA and APQP, and experience in process and product auditing.
Full job description
Responsibilities & Key Deliverables
Responsible for measuring, improving & monitoring felid warranty key measure parameter like Repairs per hundred (RPH) / Warranty cost per tractor (CPT)
Analysis of field complaints, identifying the correct cause, taking measures with faster pace .
Working as team leader / cft member in identification of warranty project process with various cross function team like customer care / Design / part development / mfg team / SCPC.
Demonstrating systematic problem solving, using advanced quality problem solving tools.
Field visits / dealer visit for understanding concern, understanding applications, usage pattern, onsite analysis, etc.
Providing field fix solution for CVL/ emerging issues
Deployment of current learnings on new product to ensure first time right new product.
Involvement in New product DFMEA, quality target settings, feedback on drawing release.
Co-ordination with other functions such as Customer care, CDMM, PDRDS & Manufacturing for faster implementation of solution.
Data analysis, failed return part analysis for predicting the upcoming / emerging issues.
Identification of critical parameter list for implemented warranty projects & sustenance through audits of SQI, PQA & RQA.
Leveraging IT for online data record/ update of all customer issue for easy access at all plants.
Facilitate CDT to ensure on time completion of warranty projects, proper escalation as per warranty project SOP.
Conducting , coordinating various meeting like ZDT, GEM review, warranty project meeting, CVL meeting, failed part analysis meeting along with consolidating meeting outcome.
Preferred Industries
Engineering
Education Qualification
Diploma/BE in Mechanical / Auto
General Experience
Product & Process Knowledge/ Analytical skills,
Certified Lead Auditor. Awareness of TS16949, Process & product Auditing Skills, Presentation & MIS generation knowledge
Reliability Parenting
Reliability Growth Monitoring
Knowledge about tractor implement and applications in field / testing agencies like CMVR/ budhani, homologation.
7 QC tools, statistical tools
Computer skills / APQP/FMEA/PPAP /SPC/ MSA
COPQ
CRE
CQE
Critical Experience
System Generated Core Skills
Process Knowledge - Assembly
7 QC Tools
Regulatory Auditing
Process Knowledge - Casting
Cost Analysis
Problem Solving Tools & Techniques
Problem Solving Tools
Site Assessment
Six Sigma
Failure Mode and Effects Analysis (FMEA)
Process Knowledge - Manufacturing
Root Cause Analysis
Trend Analysis
Warranty Management
Auditing
Data Reporting
Project Management
Escalations Management
System Generated Secondary Skills
Analytical Thinking
Presentation Skills
Related keywords
Warranty ManagementTractorRPHCPTDFMEAAPQPPPAPSPCMSACOPQCRECQETS16949CMVRHomologationRoot Cause Analysis
About Mahindra and Mahindra Limited [Automotive and Farm Equipment Business]
A USD 19.4 billion multinational group based in Mumbai, India, Mahindra provides employment opportunities to over 256,000 people across 100 countries. Mahindra operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology, financial services and vacation ownership. In addition, Mahindra enjoys a strong presence in the agribusiness, aerospace, components, consulting services, defence, energy, industrial equipment, logistics, real estate, retail, steel, commercial vehicles and two wheeler industries. The Automotive and Farm Equipment Business is the largest contributor of the Mahindra Group’s revenue. With 30,000+ full time employees spread across 20 locations, Mahindra has a strong presence in India. Further it propels an entire manufacturing ecosystem of 1,200 suppliers and 3,500 dealers, thereby creating direct and indirect employment for over 200,000 individuals.
Our Farm Equipment business is the number 1 tractor company in the world by volume. In addition to our focus on maintaining a leading position in the core tractor mechanization business, we strive to deliver on our aspiration of “Farm Tech Prosperity” thus enabling our customers and our communities to RISE.
Our Automotive business is a full-range mobility player with a presence in almost every segment of the automobile industry. Our product portfolio ranges from world class SUVs, premium luxury UVs, sedans, pick-ups, light, medium and heavy commercial vehicles to three-wheelers. All these cater to a diverse customer base spanning across rural and semi-urban customers. Leveraging our growing dominance, domestic & international market penetration and recent strategic acquisitions, we aim to provide world class exeperience to our customers and team members.
Offices: Mahindra Towers, Akurli Road,, Mumbai, Maharashtra 400101, IN
ManufacturingHuman ResourcesAutomotiveAgricultureFarm EquipmentsMarketingResearch and DevelopmentSalesFinanceDesign
How many Manufacturing jobs are open in Mumbai, India right now?
There are currently 587 open manufacturing positions in Mumbai, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Mumbai, India?
Companies currently hiring include Mahindra and Mahindra Limited [Automotive and Farm Equipment Business], John Cockerill, Godrej & Boyce Mfg. Co. Ltd., Piramal Pharma Solutions, SSOE Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Mumbai, India?
Yes — 94 of the 587 open manufacturing positions offer remote or hybrid work (3 remote, 91 hybrid).
How do I apply for Manufacturing jobs in Mumbai, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.