As the Team Leader, you will play a crucial role in guiding and developing a team of Customer Care Executives (CCEs). Your primary responsibility is to ensure the team provides an exceptional customer experience, handles…
Skills: Team Leadership, Customer Service, Conflict Resolution, CRM Software, Problem Solving
As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company's values and commitment to customer satisfaction. Your role is pivotal in creating a seamless and enjoyable custo…
Skills: Customer Relationship Management, Communication, Interpersonal Skills, Problem Solving, CRM Systems
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary role is to establish and maintain strong relationships with our customers, en…
Skills: Communication, Interpersonal Skills, Customer Service, Rapport Building, MS Office
As a Sales Associate, you will play a vital role in our company's success by actively engaging with customers, understanding their needs, and offering tailored solutions. Your primary goal will be to promote and sell our…
Skills: Sales, Customer Relationship Management, Communication, Interpersonal Skills, CRM Systems
As a Customer Care Executive, you will be the voice of our company, representing Alldigi Tech Limited to our valued customers. Your primary role is to deliver exceptional customer service and ensure a positive and seamle…
Skills: Communication Skills, Problem Solving, Customer Relationship Management (CRM), Time Management, Critical Thinking
As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company's brand and values. Your primary focus will be on delivering exceptional customer service and building long-lasti…
Skills: Customer Service, Relationship Building, Communication Skills, Problem Solving, MS Office
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions with professionalism and a customer-centric approach. Your primary focus will be to handle customer inquiries, pr…
Skills: Customer Relationship Management, Communication Skills, Problem Solving, Analytical Skills, CRM Systems
The Executive will be the face of our company, responsible for creating a positive and memorable customer experience. This role requires excellent communication skills, a proactive approach, and a passion for delivering …
Skills: Communication Skills, Customer Service, Problem Solving, Conflict Resolution, CRM Systems
As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its brand. Your primary role is to establish and maintain strong relationships with our customers, en…
Skills: Communication Skills, Interpersonal Skills, Customer Relationship Management, Problem Solving, Active Listening
As a Tele Caller, you will play a crucial role in our collections team, ensuring timely payments and maintaining positive customer relationships. Your primary responsibility will be to reach out to customers, provide pay…
Skills: Communication Skills, Customer Service, Collections, Interpersonal Skills, Computer Proficiency
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with an exceptional and personalized experience. Your role is vital in maintaining strong relationships and ensuring …
Skills: Customer Service, Verbal Communication, Written Communication, Problem Solving, Analytical Skills
The Senior Manager - Offshore Partnership Alliance will play a crucial role in establishing and maintaining strong relationships with our offshore partners. You will be responsible for developing and executing strategies…
Skills: Partnership Management, Offshore Alliance Management, Negotiation, International Business Practices, Leadership
As a Customer Relationship Executive, you will play a vital role in our company's success by fostering positive customer experiences. Your primary responsibility will be to act as the bridge between our company and our v…
Skills: Customer Relationship Management, Communication Skills, Problem Solving, Interpersonal Skills, MS Office
As a Customer Relationship Executive, you will play a vital role in maintaining strong customer relationships and driving business growth. Your primary responsibility will be to provide exceptional customer service, ensu…
Skills: Customer Service, Communication Skills, Problem Solving, Analytical Skills, CRM Software
As a Customer Relationship Executive, you will play a vital role in maintaining strong customer relationships and driving business growth. Your primary responsibility will be to provide exceptional customer service, ensu…
Skills: Customer Service, Communication Skills, Problem Solving, Analytical Skills, CRM Systems
As a Customer Relationship Executive, you will be the face of Digitide Solutions, representing the company's values and commitment to customer satisfaction. Your role is pivotal in fostering long-lasting relationships wi…
Skills: Customer Relationship Management, Active Listening, Problem Solving, CRM Systems, Verbal Communication
The Executive will be the face of our company, responsible for creating a positive and memorable customer experience. This role requires excellent communication skills, a proactive approach, and a passion for delivering …
Skills: Communication Skills, Customer Service, Problem Solving, Conflict Resolution, CRM Systems
As a Credit Processing Analyst, you will play a crucial role in our back-office operations, ensuring efficient and accurate credit processing for our domestic BFSI clients. Your responsibilities will include analyzing cr…
As a Customer Care Executive, you will be the first point of contact for our customers, handling inquiries, providing product information, and offering tailored solutions. Your role is crucial in building strong relation…
Skills: Customer Service, Communication Skills, Problem Solving, Critical Thinking, CRM Systems
As an Associate, you will play a vital role in our customer care operations. Your primary focus will be to handle customer inquiries, offer timely and accurate solutions, and ensure a positive customer experience. You wi…
Skills: Customer Care, Communication Skills, Problem-solving, Analytical Skills, CRM Systems
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school, bachelor degree
Posted 2h ago
Apply by Aug 14
~40 hrs/week
Responsibilities
Lead and develop a team of Customer Care Executives to ensure exceptional customer experiences and efficient complaint resolution. Drive high levels of customer satisfaction and loyalty within the Collections | FOS department.
Requirements
Requires at least 3 years of experience in a customer service leadership role, preferably in a call center environment. Candidates must possess strong leadership qualities, proficiency in CRM systems, and a customer-centric mindset.
Full job description
As the Team Leader, you will play a crucial role in guiding and developing a team of Customer Care Executives (CCEs). Your primary responsibility is to ensure the team provides an exceptional customer experience, handles inquiries, and resolves complaints effectively. You will be a key driver in maintaining high customer satisfaction and loyalty.
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.
For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
Related keywords
Customer CareCollectionsFOSCRMCall CenterDigital SolutionsAI-led SolutionsBusiness Process ServicesCustomer SatisfactionTeam Management
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe. For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise.
Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider—we’re a committed partner driving meaningful impact every day.
We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
SHe-Box: https://shebox.wcd.gov.in/
Offices: SS Plaza, 74, 27th Main, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM Layout, Bengaluru, Karnataka 560068, IN
AIData & AnalyticsGenAI SolutionsLow-Code Application PlatformsDigital AssuranceCloud Migrations & Infra Managed ServicesCybersecurityERP ServicesEnterprise Modernization & Managed ServicesDigital Engineering
Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe. For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise.
Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.
With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider—we’re a committed partner driving meaningful impact every day.
We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.
SHe-Box: https://shebox.wcd.gov.in/
Offices: SS Plaza, 74, 27th Main, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM Layout, Bengaluru, Karnataka 560068, IN
AIData & AnalyticsGenAI SolutionsLow-Code Application PlatformsDigital AssuranceCloud Migrations & Infra Managed ServicesCybersecurityERP ServicesEnterprise Modernization & Managed ServicesDigital Engineering