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Other
25 Days Annual Leave, 6 Days Easter Leave, 8 Days Christmas Leave, Paid Wellness Day (YuDay), Grocery Discounts, Gym Memberships
Posted 24d ago
Apply by Jul 12
~40 hrs/week
Responsibilities
Support the full sales cycle and manage student communications and administrative tasks. Ensure smooth operational running of the housing space and handle student complaints to provide an excellent experience.
Requirements
Candidates should be proactive, highly organized, and proficient in MS Office and online databases. Resilience, cultural awareness, and a willingness to undergo Carbon Literacy training are required.
Full job description
Job Title
Service and Sales Assistant
Location : Location
ES-Madrid
Overview
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion.
We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who make the most of the opportunities they’re given – they shape the future for themselves and for others.
We are currently on the lookout for a Service and Sales Assistant to join our amazing team. It’s a big job! You will be part of a team of awesome Yugoers across the globe, who will support you to ensure we are consistent in the service we provide to our students.
Does this sound like you?
You are passionate about ensuring students live their best life
You are Bold, you are not afraid to challenge boundaries and try new things
You are True, you are a force for good, you act responsibly towards others and the planet. You are sustainability-minded and want to help better the future.
You are Real, you take pride in what you do, and you own it
You are Open, you are open-minded, open-hearted and open to new ideas
Responsibilities
Here is a snapshot of what you will do:
Sale, Sale, and Sale. Support the full sale cycle.
Use your upbeat, outgoing personality to drive the student experience.
Manage the communication across the space and with our students as well as complete all the key administrative tasks.
Ensure the smooth run of our space throughout the operational calendar and student lifecycle from arrival, departure, and summer turnaround
Manage ‘the good’ and turn around the ‘not so good’ - meaning you’ll handle complaints and offer excellent student experiences to our students
This is by no means an exhaustive list, but we just couldn’t fit everything in here, but we can promise you’ll never be bored or lonely that’s for sure!
You’ll need great customer service and communication skills, being able to effectively engage with people at all levels.
Qualifications
We are looking for someone that has:
The ability to be proactive with strong problem-solving skills and initiative.
Highly organized with the ability to take on multiple tasks regularly.
Intermediate skills in using MS Office and online systems/databases.
Resilience and adaptability, as well as a great cultural diversity awareness.
Qualification and/or willingness to undertake training for Carbon Literacy
And the benefits? Well apart from working with an amazing team of people you will also receive:
EUR €20,000.00/Yr.
5 weeks' annual leave (25 days) + Additional 6 days of Easter and 8 days of Christmas.
Additional 'YuDay' which is a paid day off every year to spend as you wish to support your wellness journey
Access to a whole host of perks like discounts on groceries, gym memberships, travel, and entertainment
Yugo is the leading global student housing operator. We specialize in third-party management and elevating the student experience, delivering strong, scalable results for our partners.
We’re not just about housing — we’re about creating vibrant, sustainable, and supportive spaces where students can thrive. We are for students and powered by students, with a focus on supporting Gen Z and developing our offering for Gen Alpha.
Yugo forms part of The Dot Group, with a footprint in 14 countries, 280 student living spaces, and over 160,000 student customers yearly, our goal is to empower students during their educational journeys, focusing on professional development, mental and physical health, and sustainability.
In 2025, Yugo became the exclusive student housing operating partner of Visa Cash App Racing Bulls (“VCARB”) Formula One™ Team, providing students unparalleled access to unique opportunities and experiences worldwide.
Offices: 110 Wild Basin Road Ste 365 Austin, Austin, Texas TX 78746, US · Temple Way, Bristol, England, GB · Office 2801, API Trio Sheikh Zayed Road, Al Barsha, Dubai, UAE PO Box 121408, AE